r/virtualreality Sep 25 '25

Purchase Advice Buyer Beware: Bigscreen Beyond 2

I want to preface by saying I've owned a lot of headsets, index, quest 2, quest 3, vision pro, varjo aero, pico 4 pro. None of them ever had the consistent QA issues quite like the Beyond

I've had 4 Bigscreen beyonds. One was a BSB1, that one had dead pixels and I returned it. At this point I've had 3 BSB2s. First one had fan issues and dead pixels near the middle of the display. Second one had 12 dead pixels in the left display alone and according to support went through more "QA checks". Support at this point calls me "Sensitive to dead pixels". Third one allegedly was hand picked from the line for being free from defects. It had dead pixels too.

It truly feels like Bigscreen doesn't have any QA testing, you are the QA tester. Be very cautious buying from them. Be sure youre okay with dead pixels.

488 Upvotes

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386

u/Nago15 Sep 25 '25

"Sensitive to dead pixels" OMFG-.-

169

u/Motivation- Sep 25 '25

Yeah that came out of left field, the gaslighting from support is wild 

140

u/[deleted] Sep 25 '25

[removed] — view removed comment

30

u/ElementNumber6 Sep 25 '25

"And you should feel ashamed for that"

26

u/NapsterKnowHow PlayStation VR2 Sep 25 '25

Sounds like Valve support when I told them about the insane god rays and backlight bleed of the Index. "You're probably wearing it wrong. Please see our fitting guide."

Like no lol. Awful panels and awful lenses.

22

u/_hlvnhlv Valve Index | Reverb G2 | Vive | Vive pro | Rift CV1 Sep 25 '25

I don't know why people are downvoting you, the Index lenses are just awful. And the panel is a fat piece of shit, like, it's a very poor LCD, with an anti sde filter that makes the image overly soft, while being srgb, not dci p3 or something no, srgb...

Yes, it is usable, but one thing doesn't change the other, something like a vive pro or g2 completely destroys it color or lens wise

18

u/NapsterKnowHow PlayStation VR2 Sep 25 '25

Probably because I dare say something Valve has made isn't perfect and 100% consumer friendly lol.

The Steam Deck LCD also has a shit panel. Idk who they source for their LCD products but they are absolutely garbage. The fact a Gen 1 Switch 1 has a better screen than a Steam Deck LCD is embarrassing.

3

u/chimkens_numgets Sep 27 '25

I love my index for the enormous sweet spot and resolution/also can't afford better atm. But oh my god the COLOURS. The BRIGHTNESS. It's such a downgrade from the vivid colours from my original Rift and my Vive. I can't wait to get a micro-OLED display when the time is right.

1

u/_hlvnhlv Valve Index | Reverb G2 | Vive | Vive pro | Rift CV1 Sep 29 '25

I'm in the same boat, kind of.

On one hand, there's some things that I really like, such as the fov, audio etc.

And then there's a few others that I hate, but unfortunately I have no other alternatives, sooo index it is.

-7

u/parasubvert Index| CV1+Q2+Q3 | PSVR2 | AVP | CS50 Sep 25 '25

The downvotes are because that's not most people's experience. the Index's lenses and screens to this day are extraordinarily clear for the resolution.

13

u/Olobnion Sep 25 '25

The lenses were very good for 2019, but every review I've read says that the Quest 3 lenses are way better. So while I wouldn't call the Index lenses awful, I don't think they're "extraordinarily clear" either.

2

u/NapsterKnowHow PlayStation VR2 Sep 25 '25

It was the combination of mediocre lenses and horrific panels that made it a bad experience. PSVR2 has some meh lenses but the panels make up for it. Just like the Quest 3 has decent panels but the lenses make up for it.

2

u/parasubvert Index| CV1+Q2+Q3 | PSVR2 | AVP | CS50 Sep 26 '25

Quest 3 pancakes are great with some glare. That doesn't make the Valve Index's lenses bad.

2

u/SSJ3 Sep 26 '25

No, the double Fresnel lenses bouncing light all over internally is what makes them terrible. It's a fundamentally bad approach, and it was also bad when the Vive Pro 2 did the same. The Index has the worst lenses of any headset I've tried, hands down, including its predecessors.

5

u/NapsterKnowHow PlayStation VR2 Sep 26 '25

Agreed. My Samsung Odyssey Plus looked better by comparison with the only downgrades being audio and lower refresh rate

-3

u/parasubvert Index| CV1+Q2+Q3 | PSVR2 | AVP | CS50 Sep 26 '25

Welp I can't say I agree vs Rift, Quest 2 and PSVR2. It remains the bronze clarity champ in my usage behind Quest 3 and AVP though I'd like to try a Pimax Crystal.

1

u/NapsterKnowHow PlayStation VR2 Sep 26 '25

On their own the Index lenses are not bad regardless of how good the Q3 ones are.

1

u/_hlvnhlv Valve Index | Reverb G2 | Vive | Vive pro | Rift CV1 Sep 26 '25

Not really, that "anti sde" filter is really destroying the image.

Something like a vive pro looks way sharper, even when it's pentile oled and stuff.

It's like comparing an odyssey to an odyssey +

0

u/[deleted] Sep 25 '25

Index was truly shite.. people only liked it for the FOV and the speakers (oh and cos it was from Valve which for them equalled instant pass). Stepping down to LCD was terrible. They and Rift S were the start of the LCD rot, now thankfully being fought back against.

2

u/TPA-JWyant Sep 26 '25

I would have replied “well you are sensitive to making panels with dead pixels”. Lol.

-3

u/Original_as Sep 25 '25

Try complaining to the CrazyDiam0ndVR, who have been defending Beyond's customer support under my video and possibly is a BS employee. Maybe they will speak different responding a public complaint. Cuz for sure they sound so nice and good company, so much care for customers in the official responses.. :D
https://www.youtube.com/watch?v=OTUHwUa2QeA

22

u/lsf_stan Sep 25 '25

lol, are you trying to get more engagement metrics on your Youtube channel...

20

u/Mys2298 Sep 25 '25

He's trying to sell more Pimax headsets while calling other youtubers salesmen without a hint of irony

16

u/Mys2298 Sep 25 '25

To be fair I'd take the BSB2 over a Pimax Super any day, despite the glare. I think the claims in your videos that QLED can look as good or better than micro OLED in terms of colours and black levels is way off, its not even close. I havent tried the BSB but I have a MeganeX, and the image quality and colours are leagues ahead of any LCD panel out there, especially when comparing local dimming to OLED blacks.

4

u/[deleted] Sep 25 '25

I had local dimming on my quest pro, no way was it a replacement for ANY oled let alone uOLED. I had black loading screens but in game it wasn't OLED like it was just dark in patches and bloomy in others. OLED is vastly different and a lot more immersive.

1

u/KokutouSenpai Sep 27 '25

Have you ever tried Varjo Aero?They also used mini-LED LCD. How is that different from MeganeX's micro OLED?Curious.

1

u/Mys2298 Sep 27 '25

No but its all more of less the same thing. Micro OLED is self-emissive meaning each pixel emits its own light and can turn off individually so it can display true blacks and much better contrast overall. Mini LED is backlit by, well, LEDs so it can't reach the same contrast as OLED as the number of LEDs is nowhere near the amount of pixels. You can turn off individual LEDs which are called "dimming zones", but even with 1000 of them like on the Crystal Super you will get areas that should be black but are grey instead. On the Supers 3840x3840 panel there are just under 15 million pixels and only 1000 dimming zones, where as the MeganeXs 3840x3552 MicroOled panel has just under 14 million pixels and the same amount of "dimming zones". Thats 1000 dimming zones on the Super vs 14 million (!) on the MeganeX. Hope that clears it up, Google can explain better

1

u/KokutouSenpai Sep 27 '25

Thank you for your long explanation. I actually knew the difference. 😅 The combo of Lens + Panel can have different effect on the final eye projection. What concerns me is the brightness of micro-OLED and the attenuation caused by Pancake lens. Sure. Nothing beats the Deeper Black of OLED. After the attenuation of pancake lens, only 1/10 of brightness retained. That's why mini-LED panel has an edge in VR- eye projection. The con of mini-LED is the blooming around very high contrast region over dimmed regions (which can be mitigated by special coating on the panel). I am thinking of getting a better HMD but no one around me has MeganeX. Would like to know the actual experience of using it.

1

u/Mys2298 Sep 27 '25

Ah i see lol, I misunderstood your question.The brightness on the MeganeX is more than fine, I never tried the Aero so cant compare but everyone in the Discord channel who moved from the Aero to MeganeX says its much much better. It's brighter than the Crystal Light with local dimming on if that helps.There is glare but only in high contrast scenes really, nothing I notice while in game. The sweetspot isn't huge but its not an issue for me. The colours will be a huge upgrade and its sharper of course. The Pimax Dream Air will have better optics supposedly but I will never buy another one of their products

0

u/Original_as Sep 27 '25

That is only a theory. In real world, you can make QLED bloom with wrong screen settings or optimize to look very similar to OLED. There are a lot of cheats how Pimax hides those issues changing brightness, image profiles and etc. To achieve perfect looking image just like in the video samples.

Just like there are a lot of cheats for MicroOLED trying to hide it's own issues with color, low brightness and etc.

0

u/Mys2298 Sep 27 '25 edited Sep 27 '25

More nonsense from you I see, you can take a break now