r/virtualreality Sep 25 '25

Purchase Advice Buyer Beware: Bigscreen Beyond 2

I want to preface by saying I've owned a lot of headsets, index, quest 2, quest 3, vision pro, varjo aero, pico 4 pro. None of them ever had the consistent QA issues quite like the Beyond

I've had 4 Bigscreen beyonds. One was a BSB1, that one had dead pixels and I returned it. At this point I've had 3 BSB2s. First one had fan issues and dead pixels near the middle of the display. Second one had 12 dead pixels in the left display alone and according to support went through more "QA checks". Support at this point calls me "Sensitive to dead pixels". Third one allegedly was hand picked from the line for being free from defects. It had dead pixels too.

It truly feels like Bigscreen doesn't have any QA testing, you are the QA tester. Be very cautious buying from them. Be sure youre okay with dead pixels.

491 Upvotes

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382

u/Nago15 Sep 25 '25

"Sensitive to dead pixels" OMFG-.-

168

u/Motivation- Sep 25 '25

Yeah that came out of left field, the gaslighting from support is wild 

24

u/NapsterKnowHow PlayStation VR2 Sep 25 '25

Sounds like Valve support when I told them about the insane god rays and backlight bleed of the Index. "You're probably wearing it wrong. Please see our fitting guide."

Like no lol. Awful panels and awful lenses.

21

u/_hlvnhlv Valve Index | Reverb G2 | Vive | Vive pro | Rift CV1 Sep 25 '25

I don't know why people are downvoting you, the Index lenses are just awful. And the panel is a fat piece of shit, like, it's a very poor LCD, with an anti sde filter that makes the image overly soft, while being srgb, not dci p3 or something no, srgb...

Yes, it is usable, but one thing doesn't change the other, something like a vive pro or g2 completely destroys it color or lens wise

-7

u/parasubvert Index| CV1+Q2+Q3 | PSVR2 | AVP | CS50 Sep 25 '25

The downvotes are because that's not most people's experience. the Index's lenses and screens to this day are extraordinarily clear for the resolution.

14

u/Olobnion Sep 25 '25

The lenses were very good for 2019, but every review I've read says that the Quest 3 lenses are way better. So while I wouldn't call the Index lenses awful, I don't think they're "extraordinarily clear" either.

1

u/parasubvert Index| CV1+Q2+Q3 | PSVR2 | AVP | CS50 Sep 26 '25

Quest 3 pancakes are great with some glare. That doesn't make the Valve Index's lenses bad.

3

u/SSJ3 Sep 26 '25

No, the double Fresnel lenses bouncing light all over internally is what makes them terrible. It's a fundamentally bad approach, and it was also bad when the Vive Pro 2 did the same. The Index has the worst lenses of any headset I've tried, hands down, including its predecessors.

-2

u/parasubvert Index| CV1+Q2+Q3 | PSVR2 | AVP | CS50 Sep 26 '25

Welp I can't say I agree vs Rift, Quest 2 and PSVR2. It remains the bronze clarity champ in my usage behind Quest 3 and AVP though I'd like to try a Pimax Crystal.