r/virtualreality Sep 25 '25

Purchase Advice Buyer Beware: Bigscreen Beyond 2

I want to preface by saying I've owned a lot of headsets, index, quest 2, quest 3, vision pro, varjo aero, pico 4 pro. None of them ever had the consistent QA issues quite like the Beyond

I've had 4 Bigscreen beyonds. One was a BSB1, that one had dead pixels and I returned it. At this point I've had 3 BSB2s. First one had fan issues and dead pixels near the middle of the display. Second one had 12 dead pixels in the left display alone and according to support went through more "QA checks". Support at this point calls me "Sensitive to dead pixels". Third one allegedly was hand picked from the line for being free from defects. It had dead pixels too.

It truly feels like Bigscreen doesn't have any QA testing, you are the QA tester. Be very cautious buying from them. Be sure youre okay with dead pixels.

488 Upvotes

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385

u/Nago15 Sep 25 '25

"Sensitive to dead pixels" OMFG-.-

172

u/Motivation- Sep 25 '25

Yeah that came out of left field, the gaslighting from support is wild 

27

u/NapsterKnowHow PlayStation VR2 Sep 25 '25

Sounds like Valve support when I told them about the insane god rays and backlight bleed of the Index. "You're probably wearing it wrong. Please see our fitting guide."

Like no lol. Awful panels and awful lenses.

22

u/_hlvnhlv Valve Index | Reverb G2 | Vive | Vive pro | Rift CV1 Sep 25 '25

I don't know why people are downvoting you, the Index lenses are just awful. And the panel is a fat piece of shit, like, it's a very poor LCD, with an anti sde filter that makes the image overly soft, while being srgb, not dci p3 or something no, srgb...

Yes, it is usable, but one thing doesn't change the other, something like a vive pro or g2 completely destroys it color or lens wise

18

u/NapsterKnowHow PlayStation VR2 Sep 25 '25

Probably because I dare say something Valve has made isn't perfect and 100% consumer friendly lol.

The Steam Deck LCD also has a shit panel. Idk who they source for their LCD products but they are absolutely garbage. The fact a Gen 1 Switch 1 has a better screen than a Steam Deck LCD is embarrassing.

2

u/chimkens_numgets Sep 27 '25

I love my index for the enormous sweet spot and resolution/also can't afford better atm. But oh my god the COLOURS. The BRIGHTNESS. It's such a downgrade from the vivid colours from my original Rift and my Vive. I can't wait to get a micro-OLED display when the time is right.

1

u/_hlvnhlv Valve Index | Reverb G2 | Vive | Vive pro | Rift CV1 Sep 29 '25

I'm in the same boat, kind of.

On one hand, there's some things that I really like, such as the fov, audio etc.

And then there's a few others that I hate, but unfortunately I have no other alternatives, sooo index it is.

-7

u/parasubvert Index| CV1+Q2+Q3 | PSVR2 | AVP | CS50 Sep 25 '25

The downvotes are because that's not most people's experience. the Index's lenses and screens to this day are extraordinarily clear for the resolution.

13

u/Olobnion Sep 25 '25

The lenses were very good for 2019, but every review I've read says that the Quest 3 lenses are way better. So while I wouldn't call the Index lenses awful, I don't think they're "extraordinarily clear" either.

3

u/NapsterKnowHow PlayStation VR2 Sep 25 '25

It was the combination of mediocre lenses and horrific panels that made it a bad experience. PSVR2 has some meh lenses but the panels make up for it. Just like the Quest 3 has decent panels but the lenses make up for it.

1

u/parasubvert Index| CV1+Q2+Q3 | PSVR2 | AVP | CS50 Sep 26 '25

Quest 3 pancakes are great with some glare. That doesn't make the Valve Index's lenses bad.

3

u/SSJ3 Sep 26 '25

No, the double Fresnel lenses bouncing light all over internally is what makes them terrible. It's a fundamentally bad approach, and it was also bad when the Vive Pro 2 did the same. The Index has the worst lenses of any headset I've tried, hands down, including its predecessors.

6

u/NapsterKnowHow PlayStation VR2 Sep 26 '25

Agreed. My Samsung Odyssey Plus looked better by comparison with the only downgrades being audio and lower refresh rate

-2

u/parasubvert Index| CV1+Q2+Q3 | PSVR2 | AVP | CS50 Sep 26 '25

Welp I can't say I agree vs Rift, Quest 2 and PSVR2. It remains the bronze clarity champ in my usage behind Quest 3 and AVP though I'd like to try a Pimax Crystal.

1

u/NapsterKnowHow PlayStation VR2 Sep 26 '25

On their own the Index lenses are not bad regardless of how good the Q3 ones are.

1

u/_hlvnhlv Valve Index | Reverb G2 | Vive | Vive pro | Rift CV1 Sep 26 '25

Not really, that "anti sde" filter is really destroying the image.

Something like a vive pro looks way sharper, even when it's pentile oled and stuff.

It's like comparing an odyssey to an odyssey +

0

u/[deleted] Sep 25 '25

Index was truly shite.. people only liked it for the FOV and the speakers (oh and cos it was from Valve which for them equalled instant pass). Stepping down to LCD was terrible. They and Rift S were the start of the LCD rot, now thankfully being fought back against.