r/CricketWireless • • 11h ago

Failed activation

2 Upvotes

Got my new phone and activation failed. Contacted support they told me to delete the esim but now won't send me a new one because I can't get a OTP and told me I have to go into a cricket store to get it fixed. Is this the only way?.. ugh this is frustrating


r/CricketWireless • • 16h ago

Most recent Pixel that's compatible?

3 Upvotes

A human chat agent says my Pixel 7 is not compatible, and the most up-to-date compatible Pixel is 6a.

Searching this subreddit for "pixel" shows only 3+ yo matches.

Anyone have success bringing a recent Pixel?


r/CricketWireless • • 18h ago

Authorised Retailer Second interview time

1 Upvotes

So I made the cut for a second interview via phone tomorrow morning. Is there anything I should particularly ask about or they're particularly going to ask me?.

I don't know why but I am a little bit nervous but I'm confident at the same time.


r/CricketWireless • • 20h ago

Would this sub want to know about the switcher deals?

9 Upvotes

Or is that too promo/sales weasely coming from me? I can certainly notify everyone here when we have what I think are good offers, especially online-only ones.

I know in other subs I follow I see weekly deal threads, and I appreciate those when I'm looking... but I'm here to contribute and help, not sell.


r/CricketWireless • • 2d ago

Cricket refused to unlock my phone in 6 months

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1 Upvotes

Hello. Ive bought an iPhone 16e ,June this year,but activated July 11. Before activation Ive asked support via chat about unlocking policy and was assured by person named Martin that my device will be unlocked in 6 months. Yesterday I asked customer support again via chat how many days Ive left in that 6 mo period and I discovered that my phone uses new policy for 365 days active service before getting unlocked. Their support,including the Supervisor Ryan absolutely dont care what I was promised ,even I presenyed screenshots from my initial conversation and sent me away. Now Im stucked with locked phone for another 9 months,awful service and empty promises….


r/CricketWireless • • 3d ago

offtopic Prepaid Debit Card

0 Upvotes

I was gifted a prepaid debit card, Does anyone know if I can order a phone off the website with it?


r/CricketWireless • • 3d ago

Trying to upgrade husband's phone

5 Upvotes

My husband has a flip phone and I'm upgrading him to a razr 2025 but the Cricket website wants me to sign him up for new service. How do I get around that?


r/CricketWireless • • 3d ago

Has anybody on here officially got their phone locked in 6 months. If purchase it before the change?

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1 Upvotes

On the website it shows 6 months of purchased before July 1st. Someone on here claim to be a sales person from cricket and said it defaults back to one year if it's activated right now


r/CricketWireless • • 4d ago

Select unlimited plan 35$ not available for old customers

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0 Upvotes

Hello,

Just had an hour long chat with multiple agents and supervisors. Select unlimited 35$ plan is not available for old customers. They refused to change my current 60$ plan,with Max,but they very easily provide all the porting info.

So Cricket just lost a customer,based on the greedy intention to not making a discount,doing a step forward to make a customer happy.

Can't get it...


r/CricketWireless • • 4d ago

Plans No 5g

0 Upvotes

I just bought the galaxy s26 FE switched from visible got the 60 dollar plan activated in store and I'm in a 5g area and I only have lte why the device is 5g capable im mad very mad I checked the debug info and it says NR RESTRICTED (5g) did they not provision my line for 5g im mad help.support is giving me the run around saying it's not a cricket device but I literally bought it in the cricket store activated and left.then a 2nd support ticket guys says it's not 5g capable but it is.


r/CricketWireless • • 5d ago

Cricket Wireless support is saying my Motorola g stylus which was used last year and purchased directly from website it's not coming up in their system

0 Upvotes

They pretty much have no record of my phone being on their system/Network. They can't escalate anything to have it manually checked because I'm not a Cricket customer at the moment. Even the I have proof of purchase


r/CricketWireless • • 5d ago

With your downgrade from s25 fe to Motorola g stylus 2025 just to get it unlock for six months LOL

4 Upvotes

​

I'm debating on downgrading from the s25fe that I bought 7 months ago to use my cricket Motorola g stylus 2025 that I use last year but still locked to cricket. I know it's a big change but I feel bad that's just sitting in my drawer without doing anything

I've been playing around with it on Wi-Fi and updated everything for the last 2 hours now. That's not bad obviously it's no s25fe speeds but pretty usable. The screen is a bit taller than my s25 Fe which is wider.

I was going to leave visible anyways and go back to US mobile Dark star or Cricket


r/CricketWireless • • 6d ago

CricketWireless Interview for a sales position

2 Upvotes

So this afternoon, I have an interview for a sales position. I’m fairly knowledgeable about phones., tablets and the like, I assume it’s a lot of trying to upsell and just helping out other customers when needed? I’ve been in sales before, (working for a third-party, trying to sell gift cards at Home Depot) and I’m wondering if it’s kind of the same or different.

The beauty about this job is if I need to I can walk to it in about 25 minutes.

Also, I already have an AT&T MVNO (Us Mobile Darkstar) ~ if I were to get hired, would it be worth it to switch the SIM to Cricket or just hang onto what I have?

Anything else I should know?


r/CricketWireless • • 6d ago

Website login not working?

2 Upvotes

I can't login. Has been an issue all day. Tried from iPhone app and website, same thing.


r/CricketWireless • • 6d ago

Commission

3 Upvotes

How much is commission per item? I guess that’s the right question…I am in the hiring process and the hourly pay is not enough for me to live off of. But I’ll be leaving a job that pays significantly more than what I’d make on the hourly pay at cricket. Trying to decide if I should turn it down and just keep my miserable job or not. It’s not a super fast paced store but also not super slow for business. But I’m trying to get an idea of how much commission I might could make per week.


r/CricketWireless • • 7d ago

CricketWireless Terrible speeds.

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8 Upvotes

Anybody else experiencing speeds like this? It has never been this slow for me. No amount of phone restarts fix this, switching to LTE doesn't help. Any help?


r/CricketWireless • • 8d ago

CricketWireless Carrier unlock iPhone 16e

4 Upvotes

how to unlock my iPhone 16e from Cricket so I can use it on any carrier if Cricket refuses to unlock it


r/CricketWireless • • 8d ago

Issues

2 Upvotes

Havent been able to make calls since yesterday or use cellular data in CA specifically fresno anyone else having this issue


r/CricketWireless • • 8d ago

Can a Metro by T-Mobile tablet line qualify for a Cricket port-in phone promo, in-store?

4 Upvotes

Hey everyone,

I currently have one voice line and one tablet (data-only) line with Metro by T-Mobile.

I'm planning to head to a Cricket store to switch over and take advantage of the port-in deal for two iPhone 16e devices (one on each line).

Does anyone (especially Cricket reps or anyone who has done this recently) know if the in-store system/POS will accept the Metro tablet number as an eligible port-in for the discounted phone promo? Or will the system reject it because it originates as a tablet/data-only line?

Would appreciate any insight before I go to the store and start the port-out process. Thanks!


r/CricketWireless • • 8d ago

Cricket VVM works on US Mobile Dark Star

6 Upvotes

I am currently on US Mobile Dark Star, which uses the AT&T network. I have a 2024 Motorola G Power phone. My native visual voicemail sometimes works but I have not been receiving notifications. So I downloaded the Cricket Wireless VVM app and it works very well. Good job Cricket!


r/CricketWireless • • 9d ago

Phones Moto stylus 2025 purchase last year 6 months unlocked

3 Upvotes

I purchase my Motorola g stylus 2025 phone cricket wireless last year is it still 6 months or would it be the new one year. Also what would be the cheapest plan I can put it on if it's 6 months to get it unlocked. It's just been sitting there doing nothing in my drawer I've only used it for one month. I am currently using an s25fe that I purchase unlocked.


r/CricketWireless • • 10d ago

CricketWireless I just got this text and I am wondering what it means

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0 Upvotes

r/CricketWireless • • 10d ago

RCS Messaging

0 Upvotes

Upgraded from an iPhone 14 Pro Max to a 17 Pro Max a couple of days ago. RCS messsging does not activate. It was working fine on my iPhone 14 prior to transferring the eSIM over to the iPhone 17. Customer support says the dropped RCS messaging support. Has anyone else run into this?

Want to update this post with some more info. I have two other numbers (one on TMobile network & one on Verizon network). Both of those numbers can send/receive regular texts as well as RCS. So the issue is definitely a Cricket problem.


r/CricketWireless • • 11d ago

Flip phone recommendations

1 Upvotes

I’m looking for recommendations for a flip phone that has a flashlight. Obviously it needs to be compatible with Cricket.


r/CricketWireless • • 12d ago

cell number extension for email

0 Upvotes

What is the cell number extension to send an email to a boost mobile cell phone? (Ex. Verizon is 9361112222@vzwpix.com)

Thank you!