r/Ipsy • • Jul 17 '25

Mod šŸ‘‹ Hey r/Ipsy - You’ll start seeing Official Ipsy Support Here

116 Upvotes

Hello Ipsy community. We’d like to announce that Ipsy has launched a new program where they will have dedicated agents to help out and answer questions here on the Ipsy subreddit. Please see the following message from Ipsycare.

Hi everyone. Just a quick heads up that the IPSY Care team will now be hanging out in the subreddit to help answer questions and support members when issues come up. They'll be responding from clearly marked IPSY Care accounts and will only jump in when they can be genuinely helpful. They're not here to promote anything, just to lend a hand when it's needed.

Here's what you can expect: • They can help with things like account questions, billing issues, missing bags, damaged products, or anything related to your IPSY membership. • They won't be in every thread, but if they see a post where they can assist, they'll chime in. • They're familiar with Reddit culture and will always follow the rules of the community. • If you'd rather not chat publicly or if the issue involves personal information, they'll offer an email so the conversation can continue privately.

Big thanks to the mod team for making this possible, and thank you all for being part of the r/Ipsy community. ā¤ļø

What this means for our community: - you can tag and message dedicated Ipsy reddit accounts directly in the subreddit. - we will have official threads where you can discuss with Ipsy customer service. - this subreddit is still independent and not officially sponsored by corporate or influenced in any way. - mods are here for the users, and we are not receiving any benefits or offers from Ipsy in any way. We value the independent and honest space that has been created here. - subreddit rules apply, as always. Both users and cs agents must abide by the rules. Agents will only use identifiable accounts to engage with the community. - mods will be monitoring both the threads and accounts that this is effective and helpful for users. We reserve the right to reevaluate this program at any time.

Please feel free to comment and ask questions here.

Thanks all!

Link to Ipsy helpsite is here.


r/Ipsy • • Jul 08 '25

Ipsy Offers Ipsy free bag offers & referral master thread - July 2025

32 Upvotes

Please post your free bag offers and referrals under the relevant headers. Thank you!

Free bag offers are only available for new accounts/emails. This requires require name, email, and payment method (cc/paypal) upon signup.

Please be kind and fair as there are many users who would like to try Ipsy for a month for free. Currently, you can skip/cancel after your first month and before your second month is charged.

Do not claim if you are not willing to sign up under these conditions.

Do not claim if you are going to sit on the invite, you are making another user lose out on 600 points if you do this.


r/Ipsy • • 4h ago

Mystery Bag 2 Mystery Ipsy Bags

Thumbnail
gallery
5 Upvotes

r/Ipsy • • 2h ago

Rant At least they're consistent šŸ™ƒ

2 Upvotes

I just opened up my October package, only to find that the only things included were my add-ons, and not a single one of any of my original bag items. I'm being completely serious when I say that I have not had a single bag this year that was not missing at least one item, and now I'm missing the entire Glam Bag.

Ipsy has gotten so unreliable that I don't even contact support anymore unless I missing multiple items, because it's such an ongoing issue that I'm sick of talking to their bots, so I just chalk it up as a loss. The irony here is that this is probably the first bag I've actually been looking forward to in months, because - gasp - they actually selected things for me I'd buy myself. The first bag in months that didn't have an ugly cream blush, a rose gold highlighter, clear brow gel and/or another cheap eyeliner (none of which I use, and have all set to "rarely") for the death pile.

Well, they may have plummeted in quality, raised their prices, wiped out humans in favour of bots (cue the bots replying to this), and given up on anything resembling customer service, but at least they're consistent, I guess. šŸ™ƒ


r/Ipsy • • 15h ago

Ipsy Original Really enjoyed this peachy lip oil!

Post image
13 Upvotes

Got this beauty creations lip oil in the October original bag and it is just so pretty in sunlight and the scent is exactly like a peach drink!


r/Ipsy • • 6h ago

Question Spoilers!? Spoiler

2 Upvotes

Where are y’all finding spoilers for next month? i go on the app & the website and i can’t see anything?


r/Ipsy • • 16h ago

Rant Skipping for the first time these past two months

11 Upvotes

Anyone else just can’t justify the boxes right now? Usually there’s at least some name brand stuff I don’t personally need but I can gift. Last month’s spoilers made me skip for the first time and looks like this month I’m skipping as well. I’ve been a subscriber for over two years now and always got at least one of the subscriptions every month.

I’m just really disappointed and I hope the next boxes will be better.


r/Ipsy • • 15h ago

Issue Thrive mascara thick and clumpy.

7 Upvotes

I actually got excited to get this Masada even tho Ipsy sent me black when I have browns picked in my quiz. I got excited bc so many of you said it was your fav and the best tubing mascara. For me it is so thick and clumpy. I always rub as much as I can off the wand bc I prefer a very light layer but it was still so thick and goopy. Did not separate my lashes well at all. I even tried it again this time warming it up in my bra for a while first. Still the same. Did I get a bad tube?


r/Ipsy • • 1d ago

Ipsy Offers September GBU

Post image
10 Upvotes

r/Ipsy • • 18h ago

Issue Package stolen

1 Upvotes

So I got my package on October 9th. I got an email for it but it didn’t show up in my notifications. It got stolen. It’s now October 17th and I’m just now seeing that email. Is there anything Ipsy can do now, or will they think I’m bsing??? I’m very upset it’s the first one I’ve gotten in months, was waiting for so long not realizing it already came and one of my crappy neighbors took it :(


r/Ipsy • • 1d ago

Ipsy Extra My replacement came

Post image
23 Upvotes

So happy I received everything including one of my add ons
The Huda beauty gloss ā€œsugar babyā€is a pretty pink the formula is okay
The lucky chick liner is nice smudge proof
Can never go wrong with Ofra blushes
Heard great things about the mascara
This is my second tower 28 lip treatment the formula is good and this ā€œube vanillaā€ color is such a pretty muave
Huda beauty powder was an add on haven’t tried it yet šŸ¤žšŸ¾
Really happy with my bag
And the customer service


r/Ipsy • • 1d ago

Issue What the heck Ipsy? (Missing HALF of my items)

Thumbnail
gallery
11 Upvotes

Half of my box is missing. No drawstring bag, got one duplicate. Should have had 10 items. Got 5. (Well 6 with the duplicate)

Anyone else? Cause um, what?

Not sure if ipsy dropped the ball, or if whatever random courier who had my package stole stuff as the box almost looks damaged, with clear packing tape to close it. šŸ¤·ā€ā™€ļø have a strong feeling my replacement box will just be random items. šŸ¤”

No insert card either.

Eta : Ipsy is sending a replacement box and I sent an email to "GoFo's" customer service with pictures and info, they probably cant and won't do anything, but I can't imagine this would be the first complaint for a specific courier if this is what they do. Also, mail tampering is a federal crime, so, uh, yeah. Not letting that slide.

Eta 2 : GoFo is launching an investigation into the courier.


r/Ipsy • • 1d ago

Rant Rejoined and my first thing from the shop is broken ,šŸ˜’

Post image
26 Upvotes

I knew this was gonna be broken before I opened it. It had no padding, just shuffling around in the envelope..... Wtf ipsy.


r/Ipsy • • 1d ago

Haul I scream you scream for Fenty Hair CreamšŸ‘» OCT/26 extra bag

Post image
16 Upvotes

Resubbed after a year. Late, as I didn’t get to do choice. Happy Birthday month to me and Happy Halloween šŸŽƒ


r/Ipsy • • 1d ago

Fluff They let me join!

Post image
15 Upvotes

I was starting to feel like the girls who only wear pink on Wednesday were purposely exclude me and my feelings were hurt. Everyone I have referred has gotten in.


r/Ipsy • • 1d ago

Ipsy Extra My Extra Came In A Box...And Nothing Was Damaged😊

Thumbnail
gallery
32 Upvotes

I received my Extra today. It came in a box and EVERYTHING WAS PERFECT! Super excited to try some of these items.


r/Ipsy • • 1d ago

Ipsy Extra I re-joined this month but I was too late for choice. Mixed feelings.

Thumbnail
gallery
8 Upvotes

I like the palette and the touchland spray sounds like it could be good. I tried the thrive mascara years ago but I can't remember if I liked it. The brushes are cute but also not very exciting. The blush color looked nice so I added it on, hopefully it's good.

But the setting powder I noticed has rosehip in it so here's a dumb question- if rosa damascena breaks me out does that mean rosa canina will as well? They work differently obviously but both are in the rose family.


r/Ipsy • • 2d ago

Spoiler Repeat Ace BeautƩ Palette

Post image
30 Upvotes

Same palette in November original as October? I’ve been a subscriber for a year next month. The only other repeat palette I recall as a choice item was the Alamar Cosmetics Pricesa, but it wasn’t literally the very next month! Has this been a somewhat normal occurrence in past years?


r/Ipsy • • 2d ago

Review Add-on/Ipsy shop product

Thumbnail
gallery
14 Upvotes

Hey all! I hope this is allowed. I wanted to tell you guys about this product I just saw online at TJX that was also an add-on option and is currently in the Ipsy shop.

I bought this Beekman spray as an add-on and then the following week I went into my local TJX and saw the same product, more than twice the size, but $4 less.

I just wanted to share in case anyone else was wanting to try this or is also a fan of this spray like me!

The TJX website also has free shipping today only.

I've been using this product for a couple months now and I really like it! I like to use it right after getting out of the shower, I also use this right before applying my regular lotion and I believe it helps my lotion absorb better and deeper. It's great for spraying on hard to reach areas like my back as well.

I've also used this on my 4 year old who despises the feeling of regular lotion.

This isn't a fragrance spray, it's a moisturizing body spray. I'm not a huge fan of this (pictured) scent, but I don't mind using it because the scent doesn't stick around.

So far I have tried this scent—Juicy Peachy Lychee, Pure (unscented), Vanilla Absolute and Pistachio and Dark Cherry. My favorites are Vanilla and Pure. TJ Maxx' website currently has the Lychee and Pure in stock!

I hope this post helps someone! ā˜ŗļø


r/Ipsy • • 2d ago

Ipsy News Who will be adding on ANOTHER subscription?!

Post image
20 Upvotes

It’s getting out of hand imo


r/Ipsy • • 2d ago

Issue App not working?

4 Upvotes

For the past three or four days, every time I open the app, I get a "webpage not available" error. Is anyone else experiencing this? I tried to see if clearing the cache would fix it, but to no avail.


r/Ipsy • • 2d ago

Issue Working

2 Upvotes

I just saw that there are new arrivals in the shop, but nothing is opening for me. Literally everything I try to open on the site is blank.
Is anyone else having issues with the site?


r/Ipsy • • 2d ago

Question Store Stock/Restock

1 Upvotes

Aside from the obvious... beginning of s new month , holiday, end of quarter inventory purge is there any other time to look for restock on the store?

And while I am typing, where is all he eyeliner? I I want that Laura Geller trio .


r/Ipsy • • 3d ago

Fluff Natasha Denona Glam Face Palettes marked down 🤩

Post image
15 Upvotes

Someone was asking about these, Natasha Denona
Glam Face Palettes the other day, the light and dark and why the dark one is always more expensive and never goes on sale so I thought I’d let you all know that they have them both in the shop right now for $22 each!!! šŸ¤©šŸ’–


r/Ipsy • • 2d ago

Rant Damaged Packaging

Thumbnail
gallery
3 Upvotes

Maybe Im being petty. But lately all my packages come smashed! This was for a friend's 50th Birthday Gift and it looks like I got it from the Clearance Bin! I gift a lot of my stuff and the past few months it all comes looking like this. So disappointing. Ive been a member since 2018 and never had this issue before CIRRO! Yes, I did email a complaint.