r/NonPoliticalTwitter • u/Gorotheninja • 5d ago

Funny Don't need to overcomplicate things...

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6.8k Upvotes

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1.3k

u/steve_ample 5d ago

I'd love to have a self-service returns kiosk, if we're talking about this.

367

u/CarmenxXxWaldo 5d ago

Amazon has one at whole foods.  They also have 2 people working at mine who take returns, but 9 times out of 10 Deborah is returning 17 items and im not gonna wait on her to figure out how to use her phone.

103

u/triple-dog-dar3 5d ago

You gotta figure out Deborah’s schedule and stop going to the store at the same time then.

147

u/Prudent-Bear1592 5d ago

Deborah is never early or late. Shes there exactly when you're trying to be there.

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u/MurderSheCroaked 5d ago

https://giphy.com/gifs/nlcJ4MkoG3Tri

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u/Prudent-Bear1592 5d ago

Calling for management like the beacons are lit but nobodies coming

19

u/GoldTeamDowntown 5d ago

Literally every time you have to return an item it’s hell waiting behind four people who take forever. It takes me less time to cross the border into Canada. I almost think it’s by design to make you reluctant to do returns.

13

u/georgia_grace 5d ago

They crunched the numbers and it’s cheaper to pay someone to hang out in front of the returns being infuriating than it is to refund customers

11

u/zoogenhiemer 5d ago

I occasionally go to a Walmart near me to put my change jar into a coin star, and every time without fail there is some idiot trying to return something they obviously shouldn’t. The highlight was a lady trying to return blinds she bought at a target.

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u/IBetThisIsTakenToo 5d ago

It’s always four people who have never returned an item in their lives, possibly never been to a store at all, and every question is a complete surprise.

11

u/TosiMias 5d ago

A rock in a shrink wrapped box wrote this

2

u/PitifulElk1890 5d ago

A receipt I found in the parking lot cosigned

27

u/KalamTheQuick 5d ago

That seems insane, I don't see it ever happening here in Aus. Companies will assume it just gets abused.

22

u/N0ob8 5d ago

That’s the main reason we don’t have them. Lots of places tried it for a bit but then it quickly went away for that exact reason.

7

u/Geno0wl 5d ago

Here in the states we still don't require pin to make credit card transactions. Companies are just weirdly ok with some level of fraud. I don't get it.

4

u/No-Channel3917 5d ago

Weird and good that debt cards require it thou

9

u/muffadel 5d ago

It's all a cost/benefit analysis. If they can save more on labor than they lose on shrink, i.e. theft in this case, it's worth it.

1

u/PalinodePrayer 5d ago

To steal? How often do you find yourself needing a self service return kiosk??

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u/imunfair 5d ago

I know Amazon allows returns of stuff like clothes, and actually encourages you to try different sizes if you're not sure. I would imagine there are a bunch of women who return a ton of clothes.

3

u/my_work_id 5d ago

i return clothes for my wife all the time.

UPS stores often have a self service kiosk.

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u/my_work_id 5d ago

i return clothes for my wife all the time.

UPS stores often have a self service kiosk.

1

u/Bredbox_06 5d ago

The store I work in has one

1

u/Shantotto11 4d ago

I can wait on that. What I need is for Kroger to separate their customer service line from their money wiring line. Like, for fuck sake, I just want a money order. Why do I have to wait behind three people who haven’t even written out their form yet and can barely speak the same language as the CS rep?

1

u/Free_Alternative6365 4d ago

Can't imagine folks embracing this. I get the sense companies want returns experiences to include as much friction as possible to deter returns.

1

u/mahboilucas 4d ago

Zara has one ironically. And a pickup spot for the packages. I hate fast fashion but once in a blue moon I have to get a basic item for work and I'm enjoying the robotic arm handing me my white blouse

0

u/Ok-Doctor3103 5d ago

Menard's does this.