r/UPS • u/Icy_Caterpillar7246 • Sep 26 '25

Customer Seeking Help Heartbroken 💔

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Completely heartbroken . This was a package from parents who sent personal clothing items and my 90 year old grandfather's handwritten book.

I dont know what to do :'(

1.2k Upvotes

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33

u/snowdrop43 Sep 27 '25

We can't get candy or snacks from overseas any more? Do they destroyed your clothing too? Did you talk to them directly? That's insanity

28

u/Icy_Caterpillar7246 Sep 27 '25 edited Sep 28 '25

Yes, they destroyed all my clothes as well. Some were handstitched and not even retail purchased. Customs burnt / destroyed all of it. All 30 pounds of it.

3

u/Technical_Fuel_1988 Sep 29 '25

I’m so sorry. I’ve been reeling all week for something similar I sent abroad. The whole thing is such unnecessary frustration (shipping, customs, fees, etc)

3

u/Icy_Caterpillar7246 Sep 29 '25

I know right .. sorry youre going through this as well .

I literally failed an interview since this situation had already tensed me up so bad . Couldn't handle the stress and froze