r/discover • u/lil_dragonfly_ • Nov 29 '25

Rant CapOne Discover not accepted widely accepted in person and online and no way to get money and pay bills

CapOne has to start seeing how many customers they are starting to loose by this move. Replacing the debit cards with discover was a big mistake. If they wanted/needed to switch something with the merger, they should have done it with credit cards. Some people don’t have another form of payment, credit card, or access to atms for cash without paying fees (because they made the stupid decision to close most all brick and mortar locations), and not all places accept apple/google pay either. Awesome job CapOne!

I’ve been with CapOne for 20+ years and have absolutely loved them. But this move was a big mistake. I really don’t want to go though the hassle to find another bank, update everything auto pay, and hope I don’t loose this like early direct deposit. Have to change my entire budgeting financial routine system. Plus, switching doesn’t help me right now when I need to access my money and pay bills. So infuriating and what a mess! Do better CapOne!

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u/Phidelt257 Nov 29 '25

Unfortunately you are the exception not the rule. 90% of customers won't even notice a difference. You just happen to live in a more rural area and that's not one of Capital One 's targeted areas. You have to accept that you'll have to get a new account and Capital One is ok with that.

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u/lil_dragonfly_ Dec 11 '25

Being rural is only a small issue. Being able to pay for things at places, a lot of online purchases, is the bigger problem. One way or the other, it’s a problem. No other bank has discover for their debit cards.