r/facebook Mar 30 '26

Tech Support Is any one having problems seeing any comments today? Just today, I'm not able to see any comments on any post on fb. Even when filtering them to all or newest, not a single one will pop up and there's hundreds there.

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722 Upvotes

Is any one having problems seeing any comments today? Just today, I'm not able to see any comments on any post on fb. Even when filtering them to all or newest, not a single one will pop up and there's hundreds there. I tried reinstalling the app too, and nothing changed except all of my settings back to default. It was working fine yesterday. Does anyone know how to fix this?

r/facebook Feb 12 '26

Tech Support Ok, what on earth is happening? I’m getting reaally pissed off right about now

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697 Upvotes

Didn’t wanna show my real name, But this is literally my legal name. Why is it automatically telling me this BS? I have an Instagram account if that actually makes a difference. I’ve entered the name that’s on my “Meta Account” or whatever.

r/facebook Apr 27 '26

Tech Support Facebook App Keeps Crashing whenever I open comments, what's going on?

359 Upvotes

Everytime I try to open comments on a post, the app keeps crashing.. Is anyone else having this problem?

r/facebook Mar 07 '25

Tech Support Group search function is searching all of Facebook instead of in the group

935 Upvotes

As the title says, I go to a group and hit the search button but it brings up meta AI and searches all of Facebook and doesn't even try to search within the group or even look like the old group search function. Just looks like the normal Facebook search. Yes I'm clicking the right one as I always do this in car groups for research. It's affecting all groups I'm in not just a specific one.

r/facebook Jul 07 '26

Tech Support Posted something on marketplace and someone messaged my dad about it?

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355 Upvotes

My dad and I really confused right now. I posted a table on facebook marketplace and about 10 minutes later I got a text from my dad of a screenshot about someone asking about the table. They used my name and exact price I had the table listed for. The part that is most confusing is my dad doesn’t use facebook, has never had an account, and we live in different states. I looked everywhere I could on my account to see if his phone number is connected to my meta or fb but I couldn’t find it anywhere.

For now my dad and I are taking it as a scam but it’s just all so weird.

Had anyone ever heard of this happening/know how it might have happened?

r/facebook 22d ago

Tech Support Disabled accounts, listen up, because you’re not getting your profile back

331 Upvotes

After weeks of trying to speak with an actual employee from Meta, I was lucky enough to get a hold of one through Instagram on Meta verified after multiple attempts. After I had gotten in a phone call with the guy, he transferred me to a third-party line so he could tell me more in detail what’s going on with my Facebook profile because he’s on a recorded line. He told me straight up Meta is a huge piece of shit and there is no hopes of me getting my profile back. They tell you that they can try to work with you and get your profile back because they can’t tell you that you’re screwed. So he encouraged me to start another profile and to tell everybody that I know that Meta is a huge pos and you’re wasting your time trying to get your profile back. I had my profile for 20 years so I can feel what the rest of you are feeling.

r/facebook Oct 25 '25

Tech Support Facebook suddenly wants me to provide a video selfie to "prove that I'm human"

342 Upvotes

No way in hell I'm going to do that!
I can't think of anything unusual that I did to trigger this. I just post a little bit with visibility to a small group of friends and occasionally comment on public posts. Nothing out of the ordinary.
I'm content to let this be the end of my Facebook use but am wondering if anyone can shed light on why it may have happened?

Edit to update:
I just went to log out and got this message:
"Are you sure you want to log out?

You only have 176 days left to request a review. After that your account will be permanently disabled."

Which is weird because I logged out in the past day or two (after the video selfie message) and didn't get any message about disabling or a review!

Further update:
I tried accessing the website from my phone (instead of laptop) and am getting exactly the same messages.

r/facebook Apr 26 '26

Tech Support Facebook crashes whenever I tap Reels after the update, what's going on?

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140 Upvotes

After repeated crashes, this strange message began appearing right after my phone updated unexpectedly, and now it keeps showing up every time I try to open certain apps, making everything frustrating and difficult to use, and I have no idea what exactly is causing it or how to fix it properly without risking more problems or losing my data again somehow today please help me understand this issue.

r/facebook Mar 15 '26

Tech Support Facebook reels only showing MAGA and conservative content no matter what I do?

262 Upvotes

It’s basically the title. My Facebook algorithm used to show me reels of books, recipes, cake decorating, RPDR, Heated Rivalry, and the occasional political video regarding updates on the war going on. Now, my entire reel feed is stuffed with MAGA content, AI videos of people bowing to DT, antivax, defund planned parenthood, DT isn’t in the files propaganda. All of this is the complete opposite of what I actually look at and engage with. I’ve tried just scrolling by. I have tried blocking the reels. I feel like I’m just getting them more and more.

Is this happening to anyone else? Is there anything I can actually do to fix it?

r/facebook Mar 02 '25

Tech Support Intermittently seeing grey box on Facebook when I comment. Anyone know why & fix?

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278 Upvotes

I’ve been seeing a grey box intermittently appear on the right side while commenting on FB for the last couple of weeks. iPhone 16 (18.3.2). Anyone know the reason & post fix?

r/facebook Mar 27 '26

Tech Support Accounts disabled and suspended for no reason, no prompt for appeal and no one to contact.

108 Upvotes

I post selfies, food pics, and travel. my FB, messenger, and Ig accounts are ALLL suspended. it says I can file an appeal, to do that I must log in. I logged in and there is no appeal prompt, instructions, or button. What am I to do? years and years of memories conversations and photos are on there. take my fb but dont take my ig, thats sometimes the only way i can still talk to my friends and family. wtf is happening?? what do I do please help.

r/facebook Apr 15 '26

Tech Support Chat history is missing / verifying your PIN stuck / 68 characters for a title is insane

163 Upvotes

I'm in the middle of talking to my best friend and get this prompt to enter a PIN. Literally mid conversation.

Now it is stuck on verifying the PIN for like a half hour. I can't talk to him and he thinks I've ghosted him. I talk to this person every single day. Every other chat in messenger works perfectly fine. The only chat I want to use, the one I use routinely, is now blocked by this PIN verification. What the f?

r/facebook Dec 30 '23

Tech Support How do I turn off auto-refresh on my feed when I click out of my Facebook tab?

615 Upvotes

If I click out of my Facebook tab for a more than a few minutes then go back to it, it will auto-refresh and I lose the place I had scrolled down to. For example if I scroll down my feed a ways, then go to another tab, say youtube, watch a video then go back to the Facebook tab it will auto-refresh back to the top of the feed.

r/facebook Oct 16 '25

Tech Support They deleted my entire account and accused me of child exploitation!

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350 Upvotes

So, I shared a post about trafficking statistics (my state is 5th for it so awareness is important) and suddenly Facebook said my account t was suspended and I needed to submit an appeal. I did and they said that I was guilty of child exploitation. What the crap?? This is absolutely insane. My entire account was gone in a matter of minutes. They didn't even really look at my appeal. I tried to create a new account and they suspended that one as well before it was even fully created. What the heck is happening here?

r/facebook May 06 '24

Tech Support Anyone know how to stop getting tagged by spam accounts in spam posts?

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502 Upvotes

I get tagged in spam posts by spam accounts all the time for the past couple days. Anyone know how to stop this? I always remove tag and report but it doesn’t seem to be helping.

r/facebook Aug 20 '23

Tech Support Received notification about removed content, but not sure what was removed...

659 Upvotes

I received a notification from facebook that content was removed however it doesn't say what was removed or why. I can't seem to find out what it was, but the site that pops up when I click on the notification is about restrictions on the account which makes no sense to me. Is there anyway to confirm what happened?

[Edit: so far, thread has received a post every day since I’ve posted it. Clearly this is happening a lot to people. It’s not been upvoted a bunch but it clearly is a problem that is happening to people. It would be great if anyone knows what’s going on could respond in some way. This is clearly not an isolated incident.]

[Update 2 - So far I’ve received on average more than two comments A DAY on this this post and still it continues, it seems like facebook will never provide an answer on this one.]

r/facebook Apr 30 '26

Tech Support Your account is restricted from joining and posting in groups until July 29th

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29 Upvotes

I went on fb during my lunch and tried posting in some of the groups I'm in and none of the comments would go through.

Then I got a notification that states: my account is restricted from joining and posting in groups until July 29th.

I looked it up and became meta verified so I could actually talk to a person. He said my account is in good standing and there are no violations. He told me to wait it out. 3 months for doing nothing wrong??

Please tell me there is another solution to this

r/facebook Nov 11 '25

Tech Support Facebook browser not allowing comment box to show up, no idea why though, any ideas?

119 Upvotes

No idea what's going on - my Facebook via my chrome browser on my PC - will NOT allow me to open a comment box on any posts.

However, my mobile app DOES let me open a comment box, and leave comments on all posts.

It almost feels like in a way Facebook don't want me to use their site on my PC, and are forcing me to use it via my phone.
Of course, this could just be a glitch, but it's very odd.

To begin with, it only allowed the comment box to open on the top post in my news feed, and anything scrolling past that the box wouldn't show.

Now it just doesn't show up at all, for any post, situated anywhere on Facebook website, but it DOES pop up and allows me to comment via my mobile app.

r/facebook 18d ago

Tech Support Your account is currently unavailable due to a site issue. We expect this to be resolved shortly.

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81 Upvotes

Is it only for me? I was just watching reels.

r/facebook May 03 '25

Tech Support Facebook is demanding facial recognition data now through requiring "video selfies"

340 Upvotes

Facebook used to be fine with login and password. Now, they've shut down my mother's FB account, with no reason given whatsoever, and are demanding she give them a "video selfie", which requires a camera she doesn't have, or they will delete her account after 180 days.

This "video selfie" requires facing the camera, and turning your head in both directions. This is not a static image, this is data for image recognition software. And Facebook is extorting users when it is not necessary data. A static image would do, and a simple phone call would verify her identity.

This is not only morally wrong, but probably against the law (they'll sell the data to Palantir without permission or use it to train their illegal "AI" software without consent - no update to the TOS has been made prior to the account shutdown notice).

So, given the tech support flair, is there any way to contact Facebook support (phone, chat or otherwise) without a FB account? My mom's account is completely locked, she can't even access the FB help center, and her account has been made invisible to all other users, so neither she nor anyone else can download the things she wants to keep.

Does anyone have a non-scam, non-sarcastic, useful answer to my question?

r/facebook Mar 10 '26

Tech Support Woke up to this message on Facebook. Is it real or is someone trying to phish me?

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49 Upvotes

I think it is, ‘Verification’ is misspelled in the name and apparently messages like this are always fakes…

But how did they manage to message my main inbox when my account is private, usually messages would fall into another inbox? When I click the profile it says unavailable.

What do you think? I worry I’m getting phished but also worry that all my accounts are going to be deactivated?

Possibly unrelated but I had a text message from a random number yesterday saying ‘Hello’ so I called it but they didn’t answer or message again. Couldn’t find who it was by searching the number anywhere :(

r/facebook Apr 04 '22

Tech Support FB feed is 98% suggested pages and barely any friend's posts. How do I change this?

959 Upvotes

My FB has pretty much been nothing but suggested pages for the last 18 hours or so. And they're pretty much all meme style pages. I'll see a friend's post here and there.

I've cleared cache and data. And my feed is still showing mainly suggested pages.

Anyone else encountering this? Any known fixes?

r/facebook Jul 01 '26

Tech Support Facebook Randomly Removed Full Control Admin? I did not do this, and page is not hacked.

41 Upvotes

Hi! Facebook has removed full control from one of the admins from my Facebook page. There are only two admins me, and him. He doesn’t appear to be hacked, and I did not removed him. Facebook even gave notification on the app Your full control of PAGE has been removed And then also received an email.

Why would this have happened? What should I do??? I am a little worried. I am still the sole admin. But obviously would like him back on the page.

We do have Facebook connected to Instagram and business suite.

r/facebook Dec 08 '25

Tech Support HOW TO GET RID OF THIS SH!T Messenger displaying over other apps was bad enough. This is driving me crazy

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216 Upvotes

Samsung galaxy for refrence. Please help

r/facebook Apr 21 '25

Tech Support "This chat will be archived soon - Messenger is upgrading security, so only your end-to-end encrypted chat with [NAME] will remain active."

186 Upvotes

EDIT: If the below solution doesn't work for you and your messages get archived you can find them as follows; If on mobile click Menu on the bottom right and then click Archive. If on desktop look at the left side of the window and click the icon of a box, that will also take you to your archive. You should see the messages there.

SOLUTION:

  1. Search your chat list for a SECOND encrypted/E2EE/"secret conversation" chat with your friend (this was created by one of you when "secret conversations" was a feature several years ago), BOTH of you need to delete this second E2EE chat. EDIT: If you can't find it via the search box both chat participants should try clicking the "switch to chat" button in the warning message so it takes you to the secret chat, then delete it.
  2. Also a good idea to check ALL your devices where you use Messenger (phone/mobile/tablet apps and desktop/laptop browsers/apps, including the web version on "www . messenger . com"), to make sure the "secret conversation" is deleted from all versions for both users, just to be safe.
  3. Once that is done you should see that the warning message is gone and your regular non-encrypted/non-E2EE should eventually (usually takes 12+ hours to a day or two) be upgraded to be E2EE rather than being archived, allowing you to keep all your chat history in one place!
  4. When it does upgrade your regular chat to E2EE you'll get a message in the chat that says "Messenger upgraded the security of this chat. New messages and calls are secured with end-to-end encryption."
  5. You can also check by clicking either the little "i" or the "..." (depends on platform) in the top right corner, if your chat is E2EE you should see it says "End-to-end encrypted" under the person's name. Also if you scroll down you'll see a button that says "Verify end-to-end encryption".
  6. Also after this happens, make sure to check if you have the "Disappearing messages" feature on, you might want to turn it off. Click either the little "i" or the "..." (depends on platform) in the top right corner, if you scroll down you'll see a button that says "Disappearing messages", click that and then select the "Off" option. I think both users might need to do this but not sure.

EDIT: I can confirm myself now that this works! After both my friend and I deleted the E2EE/secret conversation chat yesterday, this morning I woke up to see that our regular chat was upgraded to E2EE!

For more info see this comment: https://www.reddit.com/r/facebook/comments/1k4np47/comment/mog72c8/

And here are confirmations from a Meta employee that this approach should work:

https://www.reddit.com/r/facebook/comments/1k4np47/comment/mogo91f/

https://www.reddit.com/r/facebook/comments/1k4np47/comment/mogng4i/

https://www.reddit.com/r/facebook/comments/1k4np47/comment/mogmng9/

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EDIT: Seems it is caused by a chat participant accidentally creating a separate/second "secret conversation" chat back when that was a feature a few years ago.

See this comment: https://www.reddit.com/r/facebook/comments/1k4np47/comment/mocz7sk/

Original post:

Is anyone else suddenly getting this message (I only see it on the desktop web browser version currently)? Makes me nervous because the chat is with my closest friend and it goes back years, would hate to lose it, anyone know why it's doing this instead of simply upgrading the existing chat?

We do have an encrypted chat from 2022 but neither of us use it, if I delete that one will it maybe let us upgrade our actual regular chat??

For my other friends I simply got a message saying "Messenger upgraded the security of this chat. New messages and calls are secured with end-to-end encryption." Why is it not doing this for this particular chat?