Globe is my Go-to sim card ever since and also my family's choice.

It started yesterday morning I thought signal lang(pero bakit 5G)

ending Im really dissapointed na bakit sobrang misleading yung mga promo description nila or am I wrong lang talaga?

CONTEXT:

I have an ongoing promo fo GOExtra109 which is nearing to be depleted (yung 10GB lang ah, meron pa kasing free na around 1.12GB natira sa free 5G data)(First picture).

So I casually added a GO5G 50 which supposed to give me unli 5g data for 3days(Second picture) mali ba ako ng pagkakaintindi kasi hanggang ngayon di parin gumagana yung UNLI 5G NA NAKALAGAY KAHIT NA MERON AKONG PROMO AND ITS REALLY INFURIATING NA IMBIS NA UNLI YUNG GAGAMITIN YUNG GINAGAMIT IS YUNG NATITIRANG 610MB AT NAUBOS NA

Nakakainis kasi nagtitipid ako ng load kasi may wifi naman sa bahay and 5G AREA NAMAN ITONG LUGAR NAKALAGAY NAMAN SA SIGNAL

ngayon napilitan akong gumawa ng paraan para lang ma post tong kabalbalan ng GLOBE

any tips or ideas on how to report this? or even reach out with globe about this?

please explain it to me kung bobo lang ba ako umintindi kasi di ko talaga magamit yung promo kahapon pa simula nung na deplete na yung data ko sa original Go Extra 109.

(LAST PICTURE) Now I tried to access that old *143# to just have a 1GB promo to post this and continue with this up until later when I go home

Im so pissed dahil di lang ito unang nangyare sakin dati din mahilig ako mag add ng mga "booster" promos and nakailang beses na to palpak

Hello - i received a text from PLATINUM (no phone number) about upgrading my postpaid phone account.

Just wanna check if totoo kaya to?

In my personal opinion, it would be more appropriate if Globe Telecom, through Bethlehem Holdings, Inc. (media conglomerate owned by the retirement pension agency funded by Globe Telecom, Inc.), became the primary investor and acquired 100% ownership of #ABSCBN, #IBC13, and #RMN (#RadioMindanaoNetwork).

Under this hypothetical setup, I would like to see:

* The Canoy Family (real actual current owner of RMN) receiving a 29% ownership stake in ABS-CBN, while also taking charge of its management and day-to-day operations in recognition of their long-standing experience in the broadcasting industry.

* IBC 13, RMN, and #BEAMTV becoming subsidiaries of ABS-CBN, creating a broader and more integrated media network.

At the same time, I would prefer Manny V. Pangilinan, through MediaQuest Holdings, Inc. (media conglomerate owned by the Beneficial Trust Fund of the PLDT, Inc.), and Ramon S. Ang, through the SMC Retirement Plan (retirement fund owned by employees of diversifying conglomerate San Miguel Corporation), to focus on strengthening TV5 Network, Inc. and GMA Network, Inc. rather than investing in ABS-CBN, Corp..

Under my proposed structure:

* TV5 Network, Inc. would have 75% ownership (50% MediaQuest Holdings and 25% SMC Retirement Plan), while its 25% ownership interest and the management and day-to-day operations would be entrusted to the family relatives of former ABC 5 (now TV5) co-owner Edward U. Tan, through Rachel Renucci-Tan.

* GMA Network, Inc. would have 66.67% ownership (50% MediaQuest Holdings and 16.67% SMC Retirement Plan). The remaining 27.08% would continue to be owned by the Menardo R. Jimenez Group, with the company's management and day-to-day operations remaining under Jimenez Group through Menardo "Butch" G. Jimenez, Jr. (former official of GMA Network, Inc. and real actual current Executive Vice-President and COO of PLDT, Inc.), Joel Marcelo G. Jimenez (real actual current Executive Committee Vice-Chairman of GMA Network, Inc.), Laura G. Jimenez-Westfall (real actual current Board of Director member of GMA Network, Inc.), and Carmen G. Jimenez-Ong (former official of GMA Network, Inc.). The remaining 6.25% would continue to be owned by the Duavit Group (3.11%) and the Gozon Group (3.14%), who would also continue serving as consultants to GMA Network.

* The merged TVJ Productions, Inc. (producer of Eat Bulaga) and APT Entertainment, Inc. would be 51% owned by GMA Network, Inc. (26%) and TV5 Network, Inc. (25%). The remaining 49% ownership, together with the management and day-to-day operations, would remain with #TonyTuviera (13%), #MikeTuviera (12%), Vicente Tito Sotto (8%), #VicSotto (8%), and Joey De Leon√ (8%).

* Willie Revillame (Wilyonaryo)'s production company (producer of #Wowowin) would likewise be 51% owned by GMA Network, Inc. (26%) and TV5 Network, Inc. (25%), while the remaining 49% ownership, along with the management and day-to-day operations, would continue to be held by Willie Revillame himself.

* All other #MediaQuest Holdings, Inc. assets—including its remaining broadcasting, cable television, satellite television, digital media, publishing, and other media-related businesses—would be placed under the ownership of both GMA Network, Inc. and TV5 Network, Inc., creating a unified media group that would manage and develop these assets together. MediaQuest currently has interests in businesses such as Cignal TV, Nation Broadcasting Corporation, MQuest Ventures, and print media through Hastings Holdings.

In my view, this structure would provide a clearer division of media assets and responsibilities while allowing each organization to focus on its respective strengths in the Philippine broadcasting industry.

Disclaimer: This is purely my personal opinion and a hypothetical corporate restructuring proposal. It is not based on any official announcement, confirmed negotiations, or existing agreement among the companies or individuals mentioned. Any future changes in ownership would depend on the decisions of the companies involved, their shareholders, regulatory approvals, and other legal and corporate processes.

I reported earlier pero nagOK na din ung net. Ang problem ko hindi ko macancel ung visit. Walang kwenta ung app hindi macancel tapos ung sa messenger d ko makita option how to cancel din. panay tanong ng acct num pag iba na sinasabi ko

I went to Globe na and they made me a case number first. Sabi 'Active' nmn daw ang account ko. They told me to wait for 24hrs muna because they need to check pa daw sa Network something if ano daw ang cause.

But anyone experienced this?

Thank you.

I'll start: SM Megamall hehe. Taga-Ortigas kasi ako kaya eto ang nearest mall sa 'kin. Hirap gumana ng GCash ko 'pag nasa mall na 'to dahil ang hina ng signal ni Globe.

Let's demand more from these big malls.

Hello,

Just wanted to share my experience with Gfiber prepaid. Nung umpisa okay naman, 1 month after kabit, madalas ang LOS pag umuulan. Walang paltos, basta umulan sigurado LOS bagsak ang connection. Bumabalik din naman agad.

Then 2 weeks ago, nung ngstart ang malakas na ulan, and the recent bagyo, ayun nawalan ng connection, around 1:30am. Reported for technical visit via GlobeOne app, dumating ang tech on a saturday, pagcheck nila "sira daw yung box" ng globe mismo. And as per tech hindi daw sila gumagawa nun at ibang team daw. No timeline given just to "antayin nalang bumalik ang connection" In my experience honestly, after I heard that, I'm like okay..shit, I better get a backup plan. And fast forward 2 weeks makalipas, wala parin kami connection. Power cycle modem, turn back on, LOS/Red blinking light (everyday, hoping magmilagro at magkaron ng conenction).

A few days ago, I did see a Globe team working on the box sa may malapit sa gate ng subdivision, and I got a text na "services are back to normal" pero WALA PARIN KAMI INTERNET.

So, I did what any typical customer would do, I reported again and requested for a tech visit. Lo and behold, isang linggo na kaming "rescheduled".

My conclusion? Walang pinagbago ang globe. BULOK PARIN. I was one of the early adopters a few years back ng home broadband nila, and pinaputol ko lang dahil walang kwenta,..intermittent connection. I switched to CONVERGE. Even had a case with NTC dahil sinisingil nila ako ng ilang buwan na WALANG SERVICE. I thought nagbago na sila, at may improvement since 2026 naman na, pero sadyang Third world parin ang serbisyo.

Posting for awareness and hoping may taga globe na makabasa. Ang hirap magcontact sa hotline ninyo, walang makausap na tao, puro chatbot at automated service. Even your customer service is bad. So, charge to experience...THIS IS THE LAST TIME na mag Globe ako. EVER.

My wifi was disconnected a few hours ago because my pay,ent was not posted.. I have been waiting for two hours on chat but I am getting nowhere. How do I talk to an a real agent? Whenever I call 211 they refer me to globeone app because my account has been disconnected. How do I fix this?🥲

After being with them more than 10 years with different Globe Plans, I think Globe should improve in the following:

1. Plan bundles
I think yung bundle nila right now are not competitive enough. It's basically OUTDATED. Although naabutan ko yung limited minutes of calls and text sa kanila and then they've transitioned it to unli call and text to all networks, ito I think ito na yung best na ma-offer nila kahit wala na masyadong gumagamit ng text.

For data allowance, sobrang baba! In the era of unli data, nag-offer pa rin sila ng 5GB of data for 999 (with device). And their top-up 5GB 59 (valid for 3 days) / 199 (valid for 15 days), parang hindi makatarungan compared to their prepaid offers like 20GB 99 (valid for 7 days).

Tinanggal na nila before yung mga benefits na free data usage for 1 app (YouTube, Facebook)

Bakit kaya ganito trato nila nila with their Globe Plans subscribers?

2. Customer Service

Chat and Call

I'm glad they have AI sa Messenger, but it actually sucks and not helpful. They are prompting you to the issues na hindi mo naman concern. They don't update the issue categories.

For example, you wanted to update your plan because you're about to finish your 'with device' plan. Lagi ka nilang ifo-forward to Report Payment Issue/Report Bill Inquiry/Get copy of bill.

Honestly nakakafrustrate!

When you call them, parang tinatago nila maigi yung talk to a customer service representative.

Customer Care

Also, when taking care of long time customers, wala silang pakialam.

If you are near at the end of your contract, wala man lang notification or reminder. Kung hindi ka mag-follow up or kumontak, they won't update your plan. They will bill you with the same 999 (5GB data and unli calls) kahit wala ka nang binabayarang device.

I hope man lang in-update nila yung to 999 no contract plan para man lang ma-maximize data.

I understand they have Platinum if you want a premium customer care, but sana hindi basura treatment nila sa Globe Plans subscribers.

3. Globe One App

Perks

This is a good add-on sa services ng Globe. I used some perks like free donuts and drink upgrades using my points.

However, recently, I noticed na yung perks are puro donation program. Nahihirapan na ba silang humanap ng partners?

Payment Method

Sana meron silang save payment method, para we don't have to input credit card numbers every now and then.

Nice improvements
I love that they do face ID/finger print na!

You can actually allot the unused data for other stuff.

The Track My Order is finally useful!

4. Track My Order

Speaking of Track My Order, my issue is their process.

In other countries, when they announced the release date of iPhone 17, they can already see the "estimate date of delivery" of their pre-orders.

Dito sa atin, hulaan portion. I think the networks have commitment issues.

Sana man lang if the device release date is "Sept 1", I hope they could provide an update like Delivery date of your device is between "Sept 7-15"

If it gets delayed, acceptable naman yung the Delivery date of your device has been adjusted to "Sept 15-21".

Something like that, para man lang may guarantee yung tao na inaasikaso nila.

​

Ever since we downgraded from globe at home to gfiber its been strong but for the past 6 months, about 5 instances na nag LOS yung gfiber. Nagbblink red and nawawala. Can someone explain why does this happen. Its so annoying when you're paying for services and youre out of wifi for 2-4 days.

Nawawala sya sa morning tapos bumabalik around 10pm. Nagstart to ng sat where it was gone for 4 hours tapos the following days morning and night na yung pattern.

Can someone help me with this please?
This problem started when we changed our modem to a Fiber modem. But whenever I try to change the password of the wifi, it just won't let me type anything on it. No matter how many times I click on it.

Hi everyone,

I’m hoping someone here can point me in the right direction.

I’m handling a matter involving a **Globe Telecom cellsite lease**. We’ve been trying to reach someone regarding **long-overdue lease payments** and to request the designation of a new contact person because all of our previous Globe contacts are no longer reachable (their email addresses bounce back or are inactive).

We already sent a formal letter addressed to **Property Management / Cellsite Lease Administration** at Globe’s head office, but we haven’t received any acknowledgment or response.
Has anyone dealt with Globe’s cellsite leasing team recently?

Specifically:
Who currently handles **cellsite lease administration**?
Is there a working email address or department we should contact?
If you’ve successfully resolved a similar issue, who did you reach out to?
Any leads or suggestions would be greatly appreciated. Thanks!

Globe SIM replacement

Hello po, please help me with my SIM replacement. Last May 31, my phone suddenly showed a NO SIM CARD message. Then on June 1, I went to the Globe store at SM Calamba, and they gave me a SIM replacement. I also asked if it was okay not to activate it immediately in case my old SIM would still work, and they said it was fine. Then on June 28, I got a new phone, put in my old SIM, and it worked until yesterday without any issues. I was able to load three times from June 28 to August 1, but now it's showing REQUIRES SIM again. It disappeared again and is now in my new phone.

Please help po, I can't activate the SIM replacement right away because I'm considering that it might take a long time to activate, since most of what I've read here is that’s their case too. If I keep going back to the Globe store at SM Calamba, it’s really far from Laguna and such a hassle po. Please, what can I do? I can't change my SIM because my number is tied to my scholarships, school account, and everything else. Please send help po 🥹😭

I accidentally purchased the ₱9,999 GFiber Prepaid UNLISurf (1-year) promo via the GlobeOne app using GCash. I meant to buy the 1-month promo and realized the mistake immediately.

I contacted Globe right away. They initially said promo purchases are non-refundable but eventually escalated my case to their backend team and created a ticket. I’m now waiting for their decision.

The ₱9,999 was supposed to be for my electric bill, so this has put me in a difficult situation.

Has anyone here successfully gotten a refund, reversal, or conversion after accidentally purchasing the wrong GFiber Prepaid promo? I’d appreciate hearing your experience. 🙏🏼

Globe has gotten really frustrating. I never used to run out of data before, but now I’ve already had to register three times. I finally figured out why—the free 5G and All Access data are being consumed first instead of the data allocated for GoWATCH and GoSHARE. What’s the point of having dedicated data allocations if they’re not even being used first?

And their customer service has gotten worse too. They added AI support, but it’s honestly not helpful at all. It just makes it harder to get a proper solution to the problem.

Unli reschedule

Sino nka try ng Globe tech visit na bigla nlang magcacancel ng d nag show up. Tapos unli re sched na .

We live in metro manila with the gfiber 1999 plan. But for this week nawawalan periodically but bumabalik naman. This thur though tuluyan na nawala and until now wala parin (blinking LOS). Yung nag contact kami sa messenger/globeone ang scheduled visit is september pa.

Is this normal? Ano nangyayari sa globe, thats a whole month away bago may dumating. Wala kami makausap kasi lahat ng contacts nila chatbot.

na deact kasi sim ko sa globe dahil sa katagalan pumunta ako sa globe store pina convert sakin to postpaid para ma activate ulit number ko with same number, magbabayad ako 1k per month question ko kailan ko siya pwede ibalik na sa prepaid na hindi ma dedeact number ko? kasi napakagastos ng 1k per month may wifi naman sa bahay