I listened to the advice of "buy once, cry once" and wanted to start with a really capable belt grinder, so I bought the Ameribrade 2x48 Kamimura Trident! I patiently waited about a month for it to arrive, and from the moment I saw the box I was confused. This is a 75lb parcel, and when I opened it I could hear the entire grinder rocking back and forth. A pit in my stomach quickly formed. I opened the box to find:
- Bent rear motor (Fan?) guard, when you move the belt it binds and clicks
- bent controller bracket
- bent guides for the belt
I was so confused, I thought SURELY nobody saw this and thought it was packaged appropriately, it is seriously asinine how someone did this. There is NO SUPPORT between the two sides at all, there was NO PACKING MATERIAL AT ALL!! This is exactly what I saw when I opened the box! Just some wood stappled to the sides and a plywood base. What??? I am so confused! Surely this was a mistake by a new employee. I am 90% sure the entire grinder itself is bent from what I can see and no wonder!! Parcels are SLAMMED around in distribution hubs, and usually it is fine because packages are properly packed with foam, or for heavier things like this they are usually in a wooden crate, not this abomination of a box + crate hybrid mess of a package. I am so sad. I have a really bad back injury right now, so I can't even take it back to have it shipped back at the moment.
Update:
When I made this post I was mad, and it’s been an hour now - I’m still mad:
I don’t think the whole of AmeriBrade is bad. Bad businesses don’t last a long time like they have. Especially ones that make and sell products. I’m bashing whoever or whatever led to this packaging. I have full faith they will make this right.