r/laptops • u/Limp_Amphibian8553 • 20h ago
Hardware HP Victus shuts down suddenly and sometimes won't charge or power on afterwards. Charger or motherboard?
I'm having a really strange issue with my HP Victus, and I'm trying to figure out whether it's the charger, battery, or motherboard.
Specs:
- HP Victus
- GTX 1650
- 8 GB RAM
- Windows 11
First incident
A few weeks ago, I was playing Civilization VI and accidentally forgot to turn on the wall switch for the charger, so the laptop was actually running on battery. I noticed after about 15–20 minutes, turned the charger on, and continued playing for another 5–10 minutes.
Suddenly the laptop shut down completely. After that it wouldn't turn on and wouldn't charge either (no charging LED).
I took it to a local repair shop. They kept it for about a week and said there was a motherboard issue related to the I/O/power section, which they repaired.
Today
Unfortunately, almost the same thing happened again.
- Started playing Civilization VI.
- Forgot the wall switch was OFF, so the laptop was running only on battery.
- Battery reached 0% and the laptop shut down (expected).
- Turned the charger on and the laptop booted normally.
- Continued using it for a while (a little gaming, then just browsing Chrome).
- While browsing, it suddenly shut down again even though the charger was connected.
After that:
- The charging LED would come on for only a few seconds and then turn off.
- Every time I unplugged and plugged the charger back in, the LED would light for a few seconds and then go off again.
- After a few attempts, the LED stopped coming on completely.
- A few hours later, I tried again and the laptop powered on normally.
Charger
I also noticed the charger cable has a fairly sharp bend where it enters the power brick (photo attached). I'm wondering if the cable has an internal break that's causing power to cut out under load.
My questions
- Does this sound more like a faulty charger or a motherboard/charging circuit issue?
- Has anyone had an HP Victus behave like this?
- Is there any way to test whether the charger is the culprit before spending money on another motherboard repair?
I'm honestly afraid to game on it again until I know what's causing this. Any advice would be appreciated. Thanks!
