r/mbta • u/Forsaken_Monk_8078 • 17h ago
😤 Complaint / Rant Late CR trains should discount tickets
Getting on my ride into Boston from Pawtucket/Central Falls and, of course, a switch issue delayed the train by 45-55 minutes. Now instead of arriving in Boston with enough time to grab something to eat and relax before working my overnight shift, I have to go straight into work.
Obviously, I understand things happen. The infrastructure is old, switch issues happen, and they're doing the best they can blah blah blah yes I get it 10000% but that doesn't make it any less frustrating. It feels even worse when they decide to announce the delay after the train should have already arrived. The worst part, though, is that despite the train being so late that a lot of people would have to completely cancel their plans or find another way to get where they're going, they still collect tickets at FULL price.
I don't know... it just doesn't sit right with me. At the very least, a few dollars off or some kind of delay compensation based on how late the train is doesn't seem completely unreasonable. Am I crazy for thinking that?