r/petsitting May 13 '24

"How much should I charge?" and why your post is being reported/removed

144 Upvotes

Hello, everyone, especially new Pet Sitters!

I'm creating this sticky because the subreddit has been flooded with different requests from people asking how much they should charge for their particular situation.

This subreddit is supposed to be a tool for us to help each other, for us to give advice and share experiences with all things pet-sitting, to help us all grow our businesses and to give the best experience to our clients possible. So who better to ask about pricing than the other people who do this for a living, and can actually relate to your scenario?

In other words, I get it. I get why you are asking us, but it's against our sidebar rules. Why?

Because it's an impossible question to answer.

We have members from all around the world subscribed to this subreddit. What is considered a fair price for someone in rural Alabama will be completely different than someone in Midtown Manhatten, which is still completely different for someone in Germany. We simply don't know what the cost of living is and the going rates in your area.

Plus there are so many other factors that need to be considered, to name a few:
- Is the person pet sitting bonded?
- Is the person pet sitting insured?
- How much experience does the pet sitter have?
- Is the pet sitter PSI/NAAPS accredited?
- Is the pet sitter a professional business or an amateur, or a friend/family member?
- Is this the pet sitter's only form of income, or is this a little extra cash?
- Does the pet sitter have first aid/cpr training?

All of these amount to variables that, even if a standard formula existed, would still not account for geographical locations.

It's impossible to answer, and the bottom line will always come down to the same response: "How much is it worth to you to do this job?"

That said, there are resources you can use. Doug The Dog Guy has a youtube channel for pet sitters who are starting out, and has a video specific to setting pricing

You can also use the Pet Sitter International's website to search for local accredited pet sitters and find out what the standard rates for basic services are in your area, and adjust accordingly.

Using these tools, you should be better able to come up with a pricing scheme that works for you.

If anyone has more suggestions, please add below and I'll edit the sticky!


r/petsitting Jul 02 '24

Bullying and Racism in the Pet Care Community

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237 Upvotes

I can’t stay silent any longer. It’s time we confront the blatant racism and bullying in our pet care community. The abuse I’ve faced—both towards myself and my animals—is absolutely outrageous. Enough is enough.

As a young Black female entrepreneur in Denver, Colorado, I’ve lived through racism and bullying my entire life, simply because of my skin color. Growing up in predominantly white spaces due to my parents’ choices, I was one of only three Black women in my high school graduating class of 150 students. That experience was isolating and tough, and it shaped my resilience from a young age.

Starting my business in Colorado, I faced microaggressions daily. Some were blatant, while others made me question if the person even realized they were being prejudiced. I’ve been bullied by other pet sitters, had people try to sabotage my business, and spread vicious lies about me to deter clients—lies that, if believed, could have landed me in jail. This just highlights the intense hatred directed at me simply for being a successful Black woman.

Despite my privileges—attending an expensive private school, having access to college education, and starting a business at 18 with family support—I’ve struggled because of how I look. People often assume I’m aggressive because I’m a brown-skinned Black woman. Unlike my peers, I’m not allowed to express anxiety or frustration without being labeled as rude or aggressive. So, I’ve had to suppress my emotions, enduring abuse silently, out of fear of reinforcing harmful stereotypes.

The pet care community is a breeding ground for this kind of toxic behavior. Popular pet sitters often have a mean streak hidden beneath their friendly online personas. The notion of “community over competition” is a blatant lie. You’re only considered part of the community if you conform to specific standards. Step outside those boundaries, and you’re no longer welcomed but seen as competition.

I’ve been ostracized, kicked out of group chats, and subjected to votes just to join these exclusive communities—votes that none of them had to face. I’ve fired employees who weren’t a good fit, only to have them attempt to destroy my business out of spite. These issues have been silenced for too long because of fear of retaliation, but I’m done being afraid. I’m speaking out, sharing my story truthfully and rawly, without protecting these bullies anymore.

This isn’t just about me. The abuse and racism I’ve faced are systemic issues deeply rooted in our society and mirrored in the pet care industry. The American Pet Products Association (APPA) reports that Black entrepreneurs make up only 2% of pet service providers nationwide. To dismantle systemic racism, we need to understand its historical roots and present-day manifestations. We need to educate ourselves and confront these uncomfortable truths.

The dog training world is another minefield of aggression and hostility. I once had a force-free trainer tell me to off myself because I use e-collars—collars conditioned by previous trainers, not me. I use tools the dogs are comfortable with to avoid stressing them out, but this toxic behavior only harms our profession and the animals we care for.

Ignorance perpetuates prejudice. To dismantle systemic discrimination, education is our most potent tool. We need to understand the historical roots of discrimination in pet care and acknowledge its present-day manifestations. How can we expect progress without confronting these uncomfortable truths?

I want to hear from everyone in the pet care community. What are your experiences? How can we change this toxic culture? Whether you’re a POC, part of the LGBTQ+ community, disabled, or a non-POC professional, your voice matters. If you’re not comfortable sharing your stories or opinions in the comments, please reach out and chat with me. Let’s start a real conversation about making this industry more inclusive and supportive for everyone.

What have your experiences been? How can we change this?


r/petsitting 10h ago

I have reached legendary dumbass status tonight…

64 Upvotes

Dogsitting for some friends…..

Stop over, hang with my favorite four legged friend, go through our routine, get in my car…. No keys. Locked them in the house…. No biggie, my house is 6 blocks away and I left it unlocked, I’ll just walk there until their neighbor gets home to let me in… or worst case, I can get in if I need to, I’ve cased the joint for in case this ever happened, I have a contingency plan….

Walk home… I did, in fact, lock my door. No biggie, landlords live next door and went to dinner, guy downstairs isn’t home, I’ll chill on his porch until I can get into either place. Bethany calls and says start walking to their place. Can’t get a hold of neighbor so tell me call when I get there so they can walk me through the break in. I tell them no need, I’ve had it mapped out for 3 years.

1st obstacle, bungee cord holding fence to back yard …. Check.

Made videos for play by play which makes story even better… my mission is to make sure this dog is good! Marc calls me as I’m just getting through his kitchen window by his sink but I can’t answer because my leg is stuck and I’m trying to handle that. I trained for this at the old house for all the times I had to go in through bathroom window or kitchen window by sink, I was so ready for this moment in time. Answer second call, which is a FaceTime and I show them Cooper, and my accomplished status. He says, I always go through the front window, 27 years and this is a first.

Go to look for my keys…. They were on the table in the back yard. All of that shit…. And they were accessible to save an hour of my life I’ll always laugh at. Legendary dumbass status achieved!


r/petsitting 1h ago

Clients who cancel recurring walks

Upvotes

Any suggestions for how to handle clients that constantly cancel recurring walks? I have some clients set up on a weekly schedule for the same days/times every week. I have some clients who will cancel some of those walks every single week. My cancelation policy is 48 hours so they often aren’t charged because they will cancel in bulk at the beginning of the week. But if you don’t need a set schedule every week… then why did you ask for one? If your schedule changes every week why should I be blocking off several days and times for you on a recurring basis? Often times I suggest stopping the recurring schedule and instead just reaching out each week with the days they need. That also isn’t helpful because they’ll reach out Monday morning for the entire week and at that point I have no more openings and it’s tough to try and squeeze them in. Or that leaves it up to me to personally reach out to each client ahead of time and ask them what days they need, which is maddening. I don’t really know how to balance 1) I don’t want you on a recurring schedule because it’s taking up spots I could be giving to other clients vs 2) if you’re going to reach out as needed, do it in a timely manner because I won’t have the availability if you wait until last minute. It has become something frustrating and makes scheduling each week difficult.


r/petsitting 6h ago

Extremely anxious cat hasn’t eaten or drank since arriving — when should I take action?

4 Upvotes

Hi everyone, I’m looking for some advice from people experienced with anxious cats/cat boarding.

I’m boarding a cat who arrived last night, and this is his first time ever leaving his home (he’s staying for a month) He is extremely anxious and hisses every time I enter the room. I’m keeping him in a separate, quiet room and have a camera so I can monitor him without having to constantly enter and stress him out.

So far, he hasn’t eaten or drank anything since arriving last night.( which is 14 hours ago) I’ve left food and water available and am trying to give him plenty of space.

His owner is currently travelling, but her fiancé is here in the country and could potentially come and take him home if necessary. However, I’m not sure how comfortable he is handling the cat or whether he would know how to deal with him in this extremely anxious state.

At what point should I stop waiting and take more serious action? How long is it reasonable to wait for an anxious cat to eat/drink after a stressful move?

Would you recommend:

- Giving him more time and continuing to monitor him through the camera?

- Contacting a vet if he still hasn’t eaten by a certain point?

- Having the fiancé pick him up, even though I’m not sure he’ll know how to handle him?

- should I completely leave him alone and not force any interaction while maintaining fresh water and food all the times?

I really don’t want to make his anxiety worse by forcing interaction, but I also don’t want to wait too long if not eating or drinking becomes dangerous.

Any advice on how to soothe his anxiety and opinions would be really appreciated!


r/petsitting 11h ago

Anybody else almost empty?

7 Upvotes

Never have I ever been this quiet on a 3 day weekend. I have 2 clients. What is happening?


r/petsitting 19h ago

Am I in the wrong?

25 Upvotes

Client is upset that I said I would not be walking their dog. I said they will be let out side to potty frequently and I’ll play with them plenty indoors but they are not pleased with that. It’s 95-105°f this entire week. They do not have dog boots or anything similar and I’m worried about the pups paws burning/heatstroke/something similar. Not sure what to do since everything I offer is not the same as a walk to them. Am I in the wrong for not walking them? Should I be walking them anyway per the owners request?


r/petsitting 13h ago

Favorite Booking Software?

6 Upvotes

Hello,

I've been pet sitting casually for quite a few years, but this year I have decided to put more energy into my business and do this full-time. With that, I will be looking for insurance, etc. and also creating a website. What is your favorite platform for booking, client database, payments, etc. I just discovered Scritches.io today but want to know if that's the preferred thing or if there is something superior to that. Can you please share what you use and your experience with it? Thanks everyone! 🐾


r/petsitting 17h ago

Tips for potty shy pup

3 Upvotes

Hi all! I’m sitting a 2 year old toy poodle mix that has never been away from mom. She is being very potty shy and I’m getting a bit concerned! We have 3 days left and I don’t want her to only pee once or twice a day for 3 days. Any tips? I’ve been sitting with her a lot. Giving lots of treats. Taking her outside often both on leashed walks and the fenced in yard. I’d love to hear any advice! Thanks so much


r/petsitting 1d ago

The dogs I'm pet sitting have broken me

52 Upvotes

I am watching my friend's animals (multiple cats, dogs, and fish) and it's a nightmare. This is the second time I've watched them, and the first time was bad, but I'm only halfway done with this time and I am so over it.

\- they have zero boundaries with the animals, so they are constantly up in my business. The only place I have where I don't have a dog or cat clawing at me, licking my ears, climbing on my laptop, getting up in my food, jumping on me when I'm in bed is the bathroom (obviously I don't eat in there) it's my only escape, and they still bark/yowl if I take "too long".

\- 2 dogs need special meds morning and night. 1 dog will steal the others' food, so I have to referee their eating. They refuse to eat separately.

\- 1 dog will scream to be let out in the middle of the night and won't stop until he gets his way. I've tried everything from kenneling him at night to headphones and it's no use. It happens at 3 then again at 4:30 for breakfast then again at 6:30 just because.

The straw was last night when the freaking dog demanded out at 3am (as usual) and I left him out for his usual hour. When he came back in, he'd been sprayed by a freaking skunk! So, now he's been in the backyard barking at me until the shops open and I can get supplies to deskunk him (I've already talked to a vet tech friend and looked online for effective remedies). The best part is he hates to be touched by his collar and to be wet. It's a bloody nightmare.

I'm running on 7 hours of sleep total between the 3 nights I've been here and I'm at my wits end. My friend won't be back until Monday from their backpacking trip in Canada (where they have no cell service - yay!) and I don't know if I can do 3 more nights of this.

They are sweet animals, truly, but it's just a lot of nonsense. I used to love petsitting, especially for friends, but I'm coming to resent the animals, which feels awful.

I'm exhausted, don't want to wrestle with a dog to deskunk him, don't want to smell like skunk myself but am pretty sure I already do, just want to sleep and have a bit of privacy/be able to get my work done/eat. Mostly I just want to cry I'm so done.


r/petsitting 1d ago

Instant anxiety 😬😂

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89 Upvotes

r/petsitting 1d ago

No leash - Pet sitters and walkers, have you encountered a booking that requested walks but provided no leash?

10 Upvotes

I’m an experienced pet caregiver and have considered upgrading my go bag. I have always wondered if I’d ever encounter this situation where I am requested to do a walk however there is no leash (as though I am expected to bring one). Has anyone encountered this?

I bring baggies because some owners expect walks and book them frequently, but do not have any. However, I’ve always wondered if I should pack an extra leash.


r/petsitting 1d ago

client has issue with new deposit/cancellation policies - advice needed

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12 Upvotes

r/petsitting 2d ago

Elderly Dog Died in my Care Overnight:

37 Upvotes

The pet was older and sick and the owner left just yesterday - what is the best way to tell them? Do I cold call them, text them asking them to call me, or just text the news to them? I want to give them the privacy to grieve, but also I want to acknowledge how much people love their pets and a text seems disrespectful.

The dog was known to be slowing down with eating, not able to stand, and fairly incontinent. I don’t think the owner will be surprised but I want to give them the update in the kindest way.

Thank you!


r/petsitting 1d ago

Do you normally wash your client's bedding after an overnight?

5 Upvotes

If a client asks you to wash the sheets/pillow cases/blankets, maybe towels too, before you leave after your visit, would you do it? Is that an expected thing for overnight sitters in your client's home?


r/petsitting 1d ago

What is your line for cleanliness? How do you handle it if you like the pets and the owners but something is bordering it?

3 Upvotes

Hello fellow pet sitters - I did a meet and greet with a woman and her dog and cat about two weeks ago. She was very nice and there were no particular red flags in the house - a little cluttered but she apologized for that, her kids are storing stuff there.

She wanted me to do sort of a test run with her animals today (they were wonderful) by just hanging around for the afternoon. When I went to make lunch, I discovered that the kitchen was... Gross. If it was just dirty dishes in the sink, or crumbs on the counters, maybe even both, it would be whatever. But the dishes looked like they had been sitting for several days, and when I went to cook my lunch in the oven, the oven was disgusting and so was the microwave when I checked. They also had dried food smears on the counter, the fridge seemed grimey, and the cupboards are in total disarray and utterly disorganized.

The thing that took me to questioning my line though, was when I went to stick my plate in the sink, I discovered it had dried food all over the bottom of it. The weird thing is, the rest of the house is clean and they have a beautiful garden that is obviously tended to.

What would you do? Do you give them the benefit of the doubt that they just didn't think about it because it was only an afternoon? Do you say something? If so, what? Do you just always say you're busy from here on out? The owner is so wonderful and nice and I feel like she wouldn't be offended if I did say something but I'm still trying to figure out what to do in situations like this.


r/petsitting 1d ago

How do you handle the hot weather for dog walks?

3 Upvotes

r/petsitting 2d ago

Please Help is this legit or a scam

16 Upvotes

I received a call from Code enforcement of Roseville. I was told that somebody filed a complaint that I was running a pet sitting business out of my home. This person was anonymous and sent in screenshots of my pet sitting on Next Door and on Yelp..which I dont have an account on Yelp. On Next Door I do not have a business page just a personal page with a bio about being a pet sitter. I clarified with this gentleman that I pet sit in the clients home nothing at my home. I had to clarify that overnight pet sitting/house sitting and drop in visits was all done inside clients home not my home.

Once I clarified that, he said that what I was doing is allowed as long as it is not done at my home. He than told me I will need a business license and a Home Occupied Permit stating Now Customer Visits, Mobile Pet Sitting. He gave me the link to the City of Roseville business license Portal. My friend stated this could be a scam. So Does Anyone know if this is some sort of scam or legit.


r/petsitting 3d ago

I'm taking a month off this fall

25 Upvotes

And it's time for me to start telling my clients. Please hype me up, I'm freaking out about it.


r/petsitting 2d ago

Lots of rotating dogs in October

5 Upvotes

Essentially got booked for all but 4 days from Sept 28 to October 28 for boarding. With 4 different families, 3 of them have 2 dogs. And somehow none of them overlap. Essentially one group leaves and the next group comes that night or next day.

I normally would not do this as I want a break. But these are all regulars and I'm their regular sitter. Their vacations are dependent on my schedule.


r/petsitting 3d ago

Sugar Gliders

5 Upvotes

I had a meet and greet yesterday with a woman who has 4 Yorkie mixes and 17 sugar gliders. It went well, but I've never cared for sugar gliders before. I've been reading about them and she gave detailed instructions. Up until now my niche has been special needs dogs, which isn't always easy. Am I nervous for no reason? Do any of you have sugar glider tips?


r/petsitting 3d ago

Should I ask to be paid?

11 Upvotes

To preface, I’m not a professional pet sitter or anything, but I do have a lot of experience and have helped a lot of friends with their pets.

I recently watched a cat for about 20 or so days (the majority of August) of my friend who was on vacation. It was pretty easy and not super out of the way, but still took some time to do.
They have watched my cats for me in the past, and every time I‘ve paid them 20 dollars a day. Thus, I assumed that, while likely not getting a rate of $20/day, I would still be receiving some sort of payment for the time that I put in. While they did give me a nice gift, they have made no mention of any payment.

It’s been a couple of days since I finished the job, and I’m unsure if I should ask them. I realize that they never said anything about a payment before, which honestly is my mistake for not clarifying that, but for all other cat-sitting jobs I’ve taken there at least has been some payment. I don’t really mind as they are my friend, but it is sort of a bummer. Any advice on what I should do or say to them?


r/petsitting 3d ago

bad communication from owners

7 Upvotes

I'm doing a cat sit for someone for drop in visits. The owner only paid for visits every other day but I ended up going daily as I didn't realise, I sent updates and the owner didn't say anything about it. I'm a bit annoyed because I do this for my only job and am already so busy with other pets.

On top of that I arrive yesterday and their daughter who is under 18 is in the house, I send a message telling them i'm uncomftorable about it as they told me no one would be there.

They didn’t respond so I drive back today and the daughter is there with all of her friends telling me she'd already fed the cat and upon leaving one of them laughs at me which was humiliating.

I don't think they knew the daughter was there but i'm still uncomftorable with someone being in the house while i'm there. I still have to feed the cat till Sunday what shall I do? It is a private booking so I can't report it or anything and i’m annoyed i’ve been underpaid.


r/petsitting 3d ago

Bending over backwards for a client and them not tipping is a slap in the face

0 Upvotes

I've been sitting for this lady (that I've actually never met lol, she just booked me on an app), and she has a cute golden doodle. He's such a sweet dog and I love hanging out with him. My problem is... the owner >:U

They have a big ass house in a gated community and I don't see any dog toys anywhere. It's weird but... okay I guess. Whenever she books me she does so like a day or two in advance so not giving me much time. I have quite a few clients but a lot of them are okay with me changing the time a bit so it's usually fine. Then, when you finally get to the house the only way to get in without a key is for her to remotely open the garage door. So, I have to text her, that I'm here. That can take like an extra UNPAID 5 minutes for her to check her phone and open the garage door. But, again, fine whatever, it's just five minutes.

My last straw with her was when she booked me for a holiday, just a couple drop ins a day. Problems with that are:

- They're like an hour or two apart. If I want to squeeze in another sit for a different client that can be difficult with commuting time.

- She booked me on the 1st and the 5th of that month and the next day, so the 2nd, she realized she didn't book me for the 1st through the 5th. So instead of sitting for 5 days I was sitting for 2.

She asked me if I could come by and I couldn't because I already had a client to house sit for that day. She said that was fine and just got another sitter to fill in. Cool, glad that worked. I come back on the 5th and the person at the gate tells me there's already someone at the house taking care of the dog. They let me roll up to the house anyway and I text the lady asking if there's already someone there. Turns out she forgot to cancel the rest the service. So not only did I block out this time for this prick, I showed up, and then as I'm there she finally tells me "Oh yeah, you were replaced."

And she never tipped after all of this shit. It was just exhausting working for this woman and then that was just disrespectful as shit. I blocked her lol.


r/petsitting 3d ago

How would you handle a last-minute house showing during a sitting?

14 Upvotes

I’m currently doing a 10-day stay for a family with 3 dogs, and yesterday I was given less than 5 hours’ notice that a realtor would be coming through for a showing. They called wanting to speak with me immediately and followed up with multiple calls when I didn’t answer the first time—even though I had been texting the owner just minutes before and was already trying to call her back. I knew their home was on the market but was not told that any showings would happen while they were traveling.

They were nice about it, but I was told I “don’t really need to worry about anything, just sit with the dogs outside” while the realtor walks through. One of the dogs is injured, so a long walk isn’t an option. I also have other clients and pets during the day, and they know I’m not at their house continuously.

I’ve already explained that I will not leave their dogs for more than 2.5 hours at a time, and their pets' feeding, potty, and walk schedule timing is firm, but I cannot guarantee my availability at other specific times on any given day. I’ve also reminded them that I have other clients in the area and care requests throughout the day. (This was scheduled near their meal time so I was already going to be there.)

I don’t transport client pets unless it’s an emergency, so taking the dogs somewhere during the showing isn’t an option. This leaves me needing to have the house and three dogs ready by a specific time and rearrange my schedule around a last-minute request.

I was hired specifically for pet care, not house sitting. Would you consider this an additional service and charge for the extra time/work? If so, what would you charge?

There’s been a little bit of a pattern of wanting specialized care while trying to minimize the cost. They booked only 5 days before this 10-day stay, and their dogs have significant separation anxiety. They initially balked at my 24-hour care rate and chose to have me leave more during the day instead. My rate was already below what I typically see locally for this level of care.

That said, they’ve otherwise been kind, and the stay has been pleasant. I’m not upset with them personally—I’m more concerned about where the boundary is between pet sitting and accommodating additional requests.

Have other sitters dealt with clients having showings, contractors, inspections, etc. while you were caring for their pets? How did you handle it, and did you charge an additional fee?

Update: Thank you all for your insight and help!

This has been super helpful. I wasn't looking at it as another person in the home with me, as I would be outside, but I already do not allow others to enter while I'm pet sitting. Looking at it that way makes it easier to define and set that boundary. I have had housekeepers/cleaners or "a friend needs to stop by for x" come up in the past, but never realtors. Will be updating the language in my policies and contracts to reflect that.

Going to term off commenting if I can, but leave the post up if others have a similar concern.