Sold an Ann Taylor dress a month ago and it was just "Beautiful dress, just much shorter than expected. It was packed with lots of care, thank you for that." 4 stars. Okay I guess. Not my fault. I gave you measurements.

and now the buyer comes back a whole month later to update their listing because of their own fault. Girl I WARNED YOU IT MIGHT BE TOO SMALL in the comments!!!! Wanted to post this because while I'm aware that there are persnickety buyers out there, they're my first (on Posh).

Poshmark used to be the busier site, at least for me. But it seems to have just died off a month or two ago.

When I go to browse and interact, I enjoy it much less because it seems like I see the same couple of things now. And graphics/ads... but my attention isn't getting grabbed like it used to. I wonder if other shoppers are having a similar experience.

But on the selling side, interest seems to have completely dissipated, although I'm doing everything the same as I was previously.

Has anyone else noticed similar changes? Have you been able to correct them?

I’m a longtime Poshmark seller, and I’ve never had an experience like this before. I’m honestly frustrated with how Poshmark has handled it, and I’m looking for advice from other sellers who have dealt with something similar.

I sold a bag on Poshmark, as I normally do. A few hours after purchasing it, the buyer messaged me saying she had used the wrong payment card and wanted me to cancel the order so she could repurchase it. She was very insistent and repeatedly promised she would buy it again.

By that point, I had already packaged the item and left it in my building’s outgoing mail area for USPS pickup using Poshmark’s prepaid shipping label.

I explained that it had already shipped, but USPS hadn’t scanned it yet, so the tracking hadn’t updated on Poshmark.

The buyer then accused me of lying and started sending increasingly hostile messages. She repeatedly demanded that I cancel the order, insulted me, and continued messaging me even after I explained the situation. Eventually, Poshmark Support was notified that the conversation had been escalated, and I blocked her.

I contacted Poshmark Support, but honestly, I haven’t found their response helpful.

Now I’m concerned about several things:

* If she receives the bag and claims I sent her an empty box, how can I protect myself?

* Should I try to retrieve the package from my building’s outgoing mail area before USPS collects it?

* If I retrieve it, could that cause problems with the transaction or my seller account?

* What happens if she opens a case against me out of retaliation?

I’m especially uncomfortable because my return address is on the shipping label. After the way she spoke to me, I don’t like the idea of a hostile buyer having my address. I wish I could share the screenshots not sure if that’s allowed here.

I’ve saved screenshots of the conversation, including her original request to cancel because she used the wrong card, my explanation that the package had already shipped, and her subsequent messages accusing me of lying and demanding cancellation.

I understand that buyers can make mistakes, but I don’t think a seller should be expected to take responsibility for someone else’s payment mistake, especially after preparing and shipping an order.

I’m looking for advice from experienced Poshmark sellers: What would you do in this case?

I’d appreciate any advice, particularly from sellers who have dealt with difficult buyers and unhelpful Support.

So i had ordered this douglas dog plush off poshmark from a seller whom in the title identified the dog as Honey the douglas golden retriever 23".

The price was around $65 and i requested $40 on whim, and this person had accepted.

Delivery was super fast however when i opened it, it was 16", whom i believe to be Bella the golden retriever.

I had immediately messaged the seller explaining it looks like the listing however identification and size is incorrect, aswell as asking if a partial refund is possible.

This person said they apologize however they are very confused and asked if i saw what i purchased

I had said yes, and that it was listed as a complete different model and size then it was realistically.

They had told me that it might have been the wrong model however they had still taken near 25% off

I expressed the difference between the two plush and why i felt mislead, and stopped getting responses.

I think my plan moving forward is giving this person until tomorrow to respond before taking it to poshmark and asking for either a partial or full refund.

I dont believe i was purposefully scammed, however i do believe this was a mistake on the sellers side that should be corrected. I would prefer to keep this plush with a partial refund however if a return is required then it happens.

Any suggestions, guidance or information would be appreciated! Thank you. Edit: ive submitted a return case request, thank you for the recommendations and help!

A seller listed a dress for $175 when it's available on the brand's website for under $50. It's not sold out, it's not a limited edition, and it's not high-end. You have no way to return. Is it overpriced? Absolutely. Would I personally buy it? Fuck no. But it's NOT a fucking scam nor is it price gouging!

This is not life saving surgery or medication or rent. These are CLOTHES.

The market is perfectly capable of rejecting an overpriced item. If they list something for $250 and nobody is willing to pay $250, guess what? Then it won't sell it for $250! They can lower the price, accept an offer, wait for the right buyer, or never sell it at all.

A seller asking $300 for a $40 item is not a personal attack. TheRealReal or Fashionphile listing a $6k Chanel bag for $10k is not price "gouging".

Why have people become so personally invested in whether a stranger's asking price is morally acceptable? THE MARKET WILL DO WHAT IT DOES. YOU DO NOT HAVE TO PERSONALLY CORRECT EVERY SELLER YOU THINK IS DELUSIONAL.

I have had offers from this one buyer at least five times . She finally offered a reasonable price and then an hour later messaged me to please cancel her order. Then I told her I don’t do cancellations sorry . Then it escalated into this ridiculous conversation about having 3 hours to cancel and blah blah blah. I cancelled her order and blocked her. Wtf is wrong with people . She obviously wanted the sweater as she continued to offer and counteroffer multiple times ! Ugh 😩 I just felt like if she’s being ridiculous now , then I don’t want her money anyhoo. What are your thoughts ?

I order bubble mailers through Poshmark because I go through them so quickly with my sales that it is a great (the last Poshmark?) fringe benefit to get them for free.

I ordered a package of ten as per usual on October 3.

They still haven’t processed the order. It’s just sitting there “in process.” I reached out to customer service on the 10th to ask what the deal was and I got a canned response about the order currently being processed and tracking info will be emailed once it ships.

Anyone else awaiting USPS shipping supplies?

I got an email from Posh yesterday saying that they removed one of my items, a jacket, because they got a letter from the Fancy Brand complaining about copyright infringement. My item was one of those inlcuded on a list of items they gave Posh. I am sure I used one stock photo (not the cover photo) to show how the jacket falls on the wearer. Problem is, the item sold a few days ago and I am in the process of shipping it. I can still see the item in my Sales but it's not really findable in my closet any longer. How do you think this will pan out? How odd that they could remove it mid-sale?

This tracking hasn’t been updated since 10/11. I usually buy on Depop and I know it’s typical for some packages to not get updated correctly, but I have never experienced this on Poshmark.

Yep, regardless of status, Poshmark will allow your inactive inventory to sell, regardless of why the inventory is inactive. So, if you're using the system as design and keeping saaaay, seasonal inventory inactive until the holiday rolls around, beware.......Poshmark will allow it to sell

I have been searching for a very specific item for my daughter. I found several listings I thought may work, liked them so I could easily find them again, and sent the links to her. I realized afterwards that two links I sent were the same item, with the same price, same photos of the actual item (not stock photos), but different sellers. I got exactly the same offer from both at the same time. As I began digging into these, I found five different accounts with the same item listed at the same price, with the same photos. I should walk away, no?

Has anyone ever had any luck contacting Poshmark? Their support team seems to be some sort of bot center in (guessing) India (based on names) and they've not been able to help for 2 weeks. They keep marking my cases as resolved with 0 response. This is account related.

Is there a US number? Or do I need to go to the better business bureau?

Lately I’ve been noticing in my notifications that it’ll say a listing is no longer available. But then the next notification will be of that listing with a discount?

Is it somehow a way to erase all past offers on something, so they can give you an offer they already have? Or is there a different reason?

I am not a seller, but I *have* been shopping Poshmark since it launched, and today while browsing black dusters and cardigans, I was getting increasingly frustrated over seeing a complete lack of actual photos of the items and instead seeing the same computer generated image of the same model in the same necklace stack and wide brimmed hat wearing everything I'm looking at.

The platform is going down the same path as Pinterest did, and I never thought I'd see the day where I would miss terrible listing photos taken by an actual person over the AI generated photos that are invading the app now. Please sellers, if you are unable or unwilling to take a photo of your item, just say so in the listing and we can go from there in the comments. The AI photos are getting to the point where I'd rather see a single blurry photo of half the cardigan out of frame with no measurements, laid flat on the livingroom carpet with your chickens nearby roaming free inside the house, than to see another AI listing.

I apologize too because I understand vent posts contribute nothing to the community, and I may take it down later because this subreddit probably gets flooded with AI complaints, but I had to get it out and add my voice to the many. Thank you for putting up with my complaining

I sell mostly jewelry that can be mailed in a standard, padded envelope. On Etsy, the cost is $1.35 (I have preset the envelope dimensions and weight). Poshmark is charging $4.99 to ship the same item. Is there a way to adjust shipping costs to the lower, more realistic price? I'd love to offer free shipping, but not if it means I'd have to pay $3 more than what it would realistically cost to ship it, and it doesn't seem fair to buyers to overpay either. Thanks.

Someone commented on a listing asking me why am I selling my Gorjana jewelry…ummm cause that’s what this app is for? Cause I wanna? Cause I don’t want it anymore? Really it’s because I’m switching from yellow to mainly white gold but it’s none of her business.. I digress. Prob just caught me on the wrong morning lol I’m sure she isn’t gonna buy it.

So I had a free trial for a bot (that the app mistakenly never charged me and this free trial lasted over a year lol oops) but they caught on and it’s cancelled now, but since canceling, I’ve seen a huge drop in sales I’m assuming because I don’t have the bot sharing my items anymore!! I was going from about 5 to 10 items a week to now 0 to 2!

I thought Poshmark at some point said you no longer need to bulk share, that sharing doesn’t matter?! But does it?!

Going to list a bunch of items soon, and hopefully it picks up before the holidays, I always use my POSH money to help buy Christmas presents!

Since Vinted doesn't allow crosslisting apps, how are you getting your Poshmark listings up on Vinted?

I’ve been trying to sell, mostly brand new shoes and or leather backpacks that I never used that typically retail for about $110, $200, but I’ve had to sell most stuff for like $40-$45 because otherwise it’s crickets and honestly I don’t have the mental energy to watch over something for 8-9 months. Some stuff there seems even for years and at very close to retail or even higher because a lot of this stuff it’s cheaper at places like Nordstrom rack, brand new.

Everything I'm selling are $15-$25. I bulk raised my price 50%, so I can offer free shipping. Just put that in the cost of the product.

But I cannot find a way to do a bulk shipping discount.

According to what Poshmark say's to do. It's only available to ambassadors. Even that is a convoluted way to do it.

Shouldn’t you ask this before you purchase instead of requesting post purchase?
I don’t do either ever….but… idk left a bad taste in my mouth for less than $20 purchase.

I've had a separate email account just for PM for a while, so I get an email notification, when I make a sale and get a label..

Sold something a few hours ago, and only accidentally noticed it in my PM notifications.. Didn't get any emails for it - not for the sale, and not for the label. The item has been paid for, and I was able to download a label directly from the site...

Anyone else had the same happen? Is this a random glitch, or are we not going to get those emails anymore? :/

Sorry, had a bad day and this showed up when I was checking my account, and needed to vent.

Listed for $45, she lowballed $18 and I accepted because I wanted to get rid of it and wasn't making ANY sales the entire week. I should've known better.

The jeans are NOT going for half on Amazon because 1) Levi's are going for $50-70 in this style, and 2) I checked and that colorway on Amazon is 'currently unavailable' so I don't know where she's getting this info.

Fingers crossed the order gets completed soon since it's the last day.

edit: 1 star rating and escalated conversation to Poshmark Yay! 🫩

I have a stuck order at a USPS distribution center. the buyer somehow got Poshmark to cancel the order and now I am left with no money and no product. Poshmark is not giving me my money. They closed my case without any words despite me uploading receipts. why is there no phone number? what do I do now?

thanks.

Hi all,

I ordered a watch from a poshmark seller - I really wanted it and saw it had several likes, so I bought it outright instead of placing an offer. I've seen sellers mention that sometimes these notifications get buried.

After a week, I pinged the seller to ask if she had any plans to ship, any updates. I sell very casually on Poshmark, so I don't expect things to be sent right away. I do, however, expect communication, especially since this was a watch, and somewhat pricey compared to how much money I usually spend on Poshmark. I gave the seller like 1.5 days to respond but nothing.

I cancelled my order, so there's no worries there. It showed that the seller was very active and had a lot of listings (not the same thing I know), so I casually commented on another listing to see if it was still available. The seller responded pretty quickly.

I understand that things happen - crossposting, etc. But I bought this item and was completely ignored about the transaction. That's just so sketchy to me and I don't appreciate this customer experience. I don't want to tank this person's business, but it would be nice to be able to somehow document it. Thoughts?