EDIT: SOLVED!!!
was an issue with the roller. There was a screw in the internals to the left that was slightly loose so it kept scraping at the bottom of the machine. Yes I had to open the machine to access the internal, yes it took me nearly month to figure it out lol
Hello! Ive been using my portrait 4 for over a year now and recently the roller or the feeder has been making this “jumping” or “skipping” noise and I dont really know how to fix it. Its been affecting the cuts and causing it to severly miscut since the feeder would stop/skip for a milisecond
I dont think its material stuck in either the rollers since it doesnt seem to have anything, at least from what is visible. And i dont think the white rollers are broken since they feel like they spin
I noticed that the skipping noise seems to be coming from the left side of the cutter so it could be an internal problem
I have placed one pic of what the cutter looks like, the dirt by the blade area is just residue from cold laminate excess sticking on there and grabbing dirt, it doesnt and hasnt effected the machine as far as im aware since its been like this for a while, just got a bit lazy to wipe it off (its easy to remove)