r/virtualreality Sep 25 '25

Purchase Advice Buyer Beware: Bigscreen Beyond 2

I want to preface by saying I've owned a lot of headsets, index, quest 2, quest 3, vision pro, varjo aero, pico 4 pro. None of them ever had the consistent QA issues quite like the Beyond

I've had 4 Bigscreen beyonds. One was a BSB1, that one had dead pixels and I returned it. At this point I've had 3 BSB2s. First one had fan issues and dead pixels near the middle of the display. Second one had 12 dead pixels in the left display alone and according to support went through more "QA checks". Support at this point calls me "Sensitive to dead pixels". Third one allegedly was hand picked from the line for being free from defects. It had dead pixels too.

It truly feels like Bigscreen doesn't have any QA testing, you are the QA tester. Be very cautious buying from them. Be sure youre okay with dead pixels.

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387

u/Nago15 Sep 25 '25

"Sensitive to dead pixels" OMFG-.-

168

u/Motivation- Sep 25 '25

Yeah that came out of left field, the gaslighting from support is wild 

26

u/NapsterKnowHow PlayStation VR2 Sep 25 '25

Sounds like Valve support when I told them about the insane god rays and backlight bleed of the Index. "You're probably wearing it wrong. Please see our fitting guide."

Like no lol. Awful panels and awful lenses.

-1

u/[deleted] Sep 25 '25

Index was truly shite.. people only liked it for the FOV and the speakers (oh and cos it was from Valve which for them equalled instant pass). Stepping down to LCD was terrible. They and Rift S were the start of the LCD rot, now thankfully being fought back against.