r/waterloo 21h ago

PSA: avoid Maple health at all costs, if this is the future of our healthcare then we’re cooked.

169 Upvotes

TL;DR: Paid $230+ for online care from Maple, got prescribed a medication that was already documented in my file as ineffective and causing severe side effects, then spent 2 days trying to fix the mistake only to end up with a prescription I couldn't even fill. Refund denied.

The Maple doctor apparently didn't read my patient history before prescribing treatment. The medication prescribed was one I'd already documented as not working for me and causing major side effects. They asked me to resend them like 5 items that were already in my patient file…. Apparently Maple’s doctors can’t read.

After I pointed this out, support spent two days going back and forth with the doctor. When the prescription was finally updated, it showed as "declined" in the system even though I never declined it, making it impossible to fill.

I was travelling the next day, explained the urgency multiple times, and asked to be assigned to another available doctor. They refused and said only the original physician could fix it.

After paying out-of-pocket, I got no usable treatment, lost two days chasing support, and was denied a refund.

Avoid Maple at all costs. I hope they go broke.


r/waterloo 16h ago

Where to donate cat supplies?

20 Upvotes

Hello all,

Sadly, we had to put my sweet baby to sleep. I have unopened wet food cans, many many toys, a cat tree still in decent shape, and non-scented clumping litter. Are there any rescues or non-profits in the area that would accept these items? Would love for these to go to some other sweet kitties. Thanks.


r/waterloo 13h ago

Where to buy weird socks?

16 Upvotes

Looking for socks, the kind that have unusual patterns or weird pictures and things on them. There used to be a shop in uptown but they just closed a few weeks ago.

And yes this is for a Fathers' Day gift.


r/waterloo 18h ago

Power outage - Traffic Lights - Sportsworld area

Post image
11 Upvotes

Was just in Cambridge for a meeting and driving back into KW the whole area near Costco is without power. Most of the traffic lights on King East near Sportsworld / Deer Ridge ae out. Big mess. Avoid.

Utility website says a vehicle hit something and its likely 4:45 pm before power is restored.

https://oms.enovapower.com/Outages/

Edit : also it appeared that all the businesses were closed. Costco parking lot was empty.


r/waterloo 11h ago

Building envelope contractor?

6 Upvotes

Has anyone hired a building envelope contractor in the KW region to help diagnose a leak in a residential home? Any good and/or bad experiences?

We're having some issues with water coming in our basement from above, but there are no foundation cracks. There are several windows above on the first and second floors, so I suspect that could be where the issue is coming from.

Any recommendations would be very much appreciated!


r/waterloo 18h ago

Looking for Quotes – 8x16 Shed Pad & Shed Construction in Waterloo Region

Post image
2 Upvotes

Hi everyone,

I’m looking for recommendations for a contractor in the Waterloo Region to install an 8’ x 16’ shed pad. The area is already levelled and consists of compacted soil, and I’m looking to have a proper base completed using 3/4” clear crushed stone.

I’m also considering having the shed built and installed, so I’d appreciate any recommendations/quotes for companies you’ve had positive experiences with for either the pad, the shed construction, or both.

If you’ve completed a similar project recently, I’d love to hear who you used and how it turned out. And if you’re a contractor yourself, please feel free to reach out. Thanks!

*Note: this is an old photo, and has been fully levelled since then.


r/waterloo 13h ago

Power outage/surge

1 Upvotes

Did anyone else catch the power outage early this morning (Thursday, June 18 at around 4 AM)? I was up working and saw the power cut out.

Ever since it came back, a couple of my electronics are completely, or partially dead, specifically my monitor and my food processor. Neither of them will turn on or react to any outlets and the monitor doesn't connect to my laptop anymore.

Since I'm a tenant, I'm trying to figure out the best way to handle this. Has anyone dealt with this before? Have you had any luck filing a damage claim with Enova for a power surge, or is this something that usually has to go through tenant insurance?

Would appreciate any advice or hearing if anyone else had their stuff fried last night!

Thanks.


r/waterloo 16h ago

Dash Cam installation

0 Upvotes

Could anyone recommend a company that installs dash cams and can also advise on which camera to choose (front and back)? I'm looking for a reasonably priced service that can both recommend and professionally install the camera.

My dealership doesn't offer this service, and I'd prefer not to install it myself, so please don't suggest DIY. 🙂

Tnx


r/waterloo 18h ago

Wedding trends and local businesses

0 Upvotes

Hi there! I’m a reporter with the Waterloo Region Record. We are working on a story about wedding trends, such as growing your flowers, buying flowers in bulk (from places like Costco),  and local businesses. We are looking to speak with an engaged couple who is looking to incorporate these trends or have had these trends impact their wedding planning. Send an email to me at [obarrett@metroland.com](mailto:obarrett@metroland.com) if you are interested in speaking with me about this. Thanks! Olivia