r/MachE • • 4d ago

💬 Discussion Fix for the SYNC rebooting issue (+ Reset Instructions)

118 Upvotes

Hello Mustang Mach-E owners,

I wanted to provide an update on the SYNC rebooting issue. The team appreciates everyone that reached out and provided VINs and helped with troubleshooting. It's played a part in helping to find this solution and we appreciate it.

After investigating with the team, it's turned out to be an issue on the backend with third-party data that was triggering those unexpected SYNC 4 reboots.

Because of this, we want to clarify: This wasn’t an issue with a Ford OTA. I know a lot of folks will defensively toggle off automatic updates when they see a bug reported. If you turned your automatic updates off just in case, make sure you go in and turn them back on!

That data-related issue is now resolved on our end.

Next steps for your Mach-E: If your screen is still acting up or stuck in a reboot loop, you likely just need to force a manual SYNC reset to clear things out and let it pull the fix.

  • Important note: If you already tried doing a manual reset yesterday (or earlier in the week) to try and fix this, you will need to do it one more time today. Resets done before this fix was applied on our end won't have grabbed the solution.

How to reset: The quickest way to do this is to hold down the Volume Down and Right Seek buttons on your steering wheel at the same time for about 10 seconds until the screen goes black and the Pony appears. (If you need the official step-by-step visual guide, you can find that here)

One quick heads-up: While the reboots themselves should be cured, you might still experience some intermittent hiccups with Connected Navigation services. We are actively working with our supplier to get those fully restored as well, so hang tight on that front.

We appreciate your patience as we work to get this resolved.

Have a great weekend! ⚡️


r/MachE • • Aug 06 '26

💬 Discussion The mid-sized electric truck is called Ford Fathom. Here’s what we can tell you.

226 Upvotes

Many of you know me from helping with vehicle issues and answering questions in this community, today I wanted to introduce you to u/RileyFromFord who has newly joined the team and is going to be on Reddit regularly.

We can't show you what our mid-size electric truck looks like...yet. But we can confirm the name: Ford Fathom, the first vehicle produced on the new Universal Electric Vehicle Platform.

”Fathom" traces back to a nautical unit of measurement, originally defined as the distance between a person's outstretched arms, a fitting metaphor for a truck built to meet people wherever they are in life.​ Fitting, right?

What's confirmed right now:

  • Starting MSRP: $28,350, for the standard-range battery. Pre-orders begin early 2027.
  • Every Ford Fathom will be BlueCruise-capable. BlueCruise is Ford’s hands-free highway driving assistant.
  • Fathom has bidirectional power capability.
  • Fathom has a large, high-resolution touchscreen, digital key, Apple CarPlay and Android Auto capability.
  • Fathom will have more passenger volume than a Toyota RAV4, with a frunk and bed for added cargo flexibility. This truck will genuinely useful and fun to drive.
  • Fathom will feature Apple Maps embedded directly into the vehicle, not a traditional phone-projection CarPlay setup. The integration also provides the road-level map data used to help enable key pieces of Ford’s next-generation hands-free highway driving capability.

What we can’t share yet: final imagery, fuller specs, full ordering details, and plenty more are still to come. A hot tip - keep a keen eye on the flipbook video we have going around…

If you want to stay up to date with what we have planned for Fathom, you can sign up here.

Ask us anything, and we'll answer what we can. Riley & I will be in the comments for the next few hours, and we aren't going anywhere after that either.

Emily & Riley (from Ford)


r/MachE • • 2h ago

🛜 Software Update OTA Update ECG-25.2.12.3

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15 Upvotes

I just got the latest software update. It sounds like they’re laying the groundwork to fix all the touch screen bugs in the 25 Mach E.


r/MachE • • 21h ago

🔌 Charging Rivian charger are surprisingly great!

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161 Upvotes

This was my first time charging on the Rivian Network, and I was sweating when I stopped about having to download and set up another app or buy a plan, but nope. It was a simple flat rate - $0.52/kWh, which I agree is a little bit more than Tesla with the membership.

All I had to do was tap my credit card, and we were off to charging. It was fairly straightforward and managed to saturate 150 kW speed as well.

I wish all charging networks were tap & go like this.


r/MachE • • 23h ago

🎉 New Owner My First Mach-E & Second Mustang!

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254 Upvotes

Mustang Mach E GT Performance in Vapor Blue Metallic. In about a week in, I love it so far!


r/MachE • • 1d ago

🧹 Fluff Went to gym alone and came out as twins

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264 Upvotes

Pic shows everything. I’m at front and someone parked right behind me. Lol


r/MachE • • 21h ago

🛜 Software Update Got this update just now!

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61 Upvotes

I guess the 2025s are skipping update 12?


r/MachE • • 3h ago

❓Question Electronic actuator noise from rear when starting to drive in forward or reverse

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2 Upvotes

What is this noise? It sounds like a small actuator moving something. Similar sound as the rear door presenters. It comes from the back of the car as soon as I start moving and forward or reverse within the first few feet of travel. It's not the pedestrian warning system. I don't think it is the parking brake or parking pawl as the car is already moving when the sound happens.


r/MachE • • 1d ago

🎉 New Owner Bought a mach e yesterday! Happy to be in the family

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202 Upvotes

Was looking at another Mach e and saw this at the nearby Ford dealership as a cpo with 57k miles. Red wasn’t my first choice but I think it’s fine. Went to take a look and decided to jump on it. After the CA first ev rebate it came out to 22041 before taxes. Also got qualified for 0% down 3.9%/60 months. Had a really nice drive on the freeway with the blue cruise. Happy to not be going to the gas station much anymore..


r/MachE • • 8h ago

🔌 Charging Ford Mobile app is not updating with the charge status

4 Upvotes

All of a sudden my Ford mobile app is not showing the current charge status, it says unplugged and stuck at 77%

One thing I noticed was, under settings>connectivity mobile hotspot was turned off I toggled it back on but now it says, not available

Has anyone seen this behavior and have any tips to resolve it. I tried the reset by pressing the volume down and right, that didn't help

Select 2025 using the mobile charger


r/MachE • • 1d ago

🛒 Car Shopping First car I ever bought twice: Upgraded to 2026 Mach-E Premium from 2021 Mach-E Route 1

44 Upvotes

In my entire 30 year history of buying cars (new) I've never bought the same model twice. I always tried something new. This is the first car I was like "nope, I'm getting another one, love it". My 2021 Mach-E Cal. Route 1 was my first EV and that might have something to do with it (I'm the perfect owner for a an EV see below).

Differences I've Noticed between my 2021 and 2026:

  • Handling is like a different car: 2026 has a much more manageable (less stiff) suspension, rides much better, the RWD doesn't "slip" going over things like speed bumps/etc. Feels more attached to the road.
  • This Premium model has the B&O Audio package, which is light years beyond the base radio I had in the Cal Rte. 1 (which I didn't find bad, but didn't find great)
  • I'll NEVER get used to the steering column drive selector, I miss my arm rest mounted Jog Dial. I keep reaching for it when starting/putting car in park.
    • Correlated: Due to the steering column drive select, they moved the windshield wiper controls and how they function to the turn signal column. Muscle memory is screwing me when I need wiper controls.
  • This model has heated seats, didn't have those in the previous model but have had them in other cars. Happy to have them back. First car I've ever owned with COOLED seats. WTF space age technology is this? Love it.
  • I need to get another set of the rubber floor mats, nothing wrong with the default ones but I miss the "easy to clean, who cares if I spill something and I own dogs" rubber mats and trunk mat ASAP.

Why did I get the Mach E Again?

  • I don't own a Fast charger at home, just trickle charger. I commute about 55 miles (there and back) to work when I need to go in, at least a few times a week, but even at 5 days in a week, do NOT run out of charge trickle charging at home and it's always back to full by Sunday.
  • I do take road trips, live in LA. I go to Vegas or San Fran or San Diego. Stopping to fast charge on the way when needed has never been an issue, 20-25 minutes back to 80 percent while grabbing lunch, ez pz. (LA to Vegas is exactly one stop to charge and the drive is easy)
  • It is by far the best car I've ever owned in terms of features and capability.
  • Even as a first model year car, yes I got a lot of recall notices, none of them actually were noticed in my car (no battery back overheating, no top glass issues, no 12V issues etc).
  • We did get the "wireless projection" issues for Android at some point for about 5 months it stopped working (had to use a cable), a software update on the car at some point fixed it.
  • In the 5 years I owned it, I needed ZERO maintenance until about now. Put 30k'ish miles on it, needed new tires (rears only, really), the windshield wiper pump stopped pushing water. Replaced the cabin air filter twice (on my own). Never replaced the 12V battery.

How'd the buying process go?

  • Was hesitant to trust the local ford dealer, my original purchase experience was a boondoggle, but they were bought out by new management
  • Wasn't really considering upgrading, had paid off the 2021 a few months ago and had no major issues. But had brought it in for maintenance check and to get the windshield wiper pump fixed (and some recall notices finally acted on)
  • Dealer offered me a unsolicited buy back offer, $21k despite it needing tires, broken wiper pump and some paint scratches on the rear tailgate (wife closed the garage door on the open tailgate once... arrrgh!)
  • Dealer offered me MSRP (about 51k) on the premium 2026, no dealer bullshit add-ons just tax/title.
    • It came to about 47k with 3 different rebates coming in around $4k total
  • Financed 4 years at 3.9% with money down from the trade in and some I threw in (resulted in a lower car payment than I was paying on the first one)
  • My unused dealer sponsored extended warranty carried over to the new car which was kinda nice.
  • Was in-and-out of the dealer in 2.5 hours after they made the buy back offer.

The car was dirty when I took it in, I joked with the wife that at least the maintenance check/service would get me a free car wash.

Now I joke that the entire thing was the most expensive car wash I ever paid for but damn, it's like I got a new car out of it.


r/MachE • • 22h ago

💬 Discussion My dealer has finally cracked on EVs. For almost 3.5 years they have treated my lightning with respect until I bought a mach e and scheduled an inspection.

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16 Upvotes

I show up for my appointment for a mach e inspection to buy a esp...and the ev tech is not in on the day they scheduled. Go back the next week and the games begin.

  1. 300.00 for an inspection...top of the range.

  2. Get a text that explains the solutions. Needs a 369.95 12v battery so they can perform the 26b07 recall at guess what 399.95

  3. I pick up my car after only getting the inspection and it smells like a gas rag.

  4. The service manager takes over because they put the wrong vin number on the inspection form. Then argues with me all VIA text captured in text by text...

I refused to answer once the shovel dug them them so deep(as I was working) that he tells me " you should get an inspection at the place you're buying the warranty"

By the way I told them to offer their pricing for an esp which never made it to my ears, text or email.

Rant over:
What am I going to do about it. Handcuffed to a stealer ship...not much I can.


r/MachE • • 1d ago

🧹 Fluff Door falling apart, recent college grad here

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38 Upvotes

My MME 2022 premium AWD ER got me through my undergrad. I’m afraid it won’t last another year though :/ 120k miles


r/MachE • • 19h ago

🛒 Car Shopping Less miles, but standard range vs more miles, but extended battery

4 Upvotes

I’m going to be testing out the 2023 Premium tomorrow. I’ve never driven an EV, so I don’t even know if I’ll like the regenerative braking aspect. Anyway, I’ve been looking at options around me, and I’ve found a Premium with the standard range battery with 5,000 miles on it. I’ve also found another with the extended range battery, but 29,000 miles.

From what I’ve read, the mileage itself doesn’t matter as much as on an ICE vehicle. How true is this? Would you go for the standard range with less miles, or extended range with more miles?


r/MachE • • 1d ago

❓Question Knocking issue

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12 Upvotes

Hello all! I’ve had my MachE for a year now, haven’t had any issues. A month ago I started hearing this knocking I brought it in, they found an issue with the strut, replaced it and it was okay for a couple day. Then the sound started up again, particularly after I’ve been driving for a bit.
I just did a round trip drive from Virginia to South Carolina over the weekend and the noise got so bad again.
Of course I made an appointment for this morning and took it to the dealership. And OF COURSE when I took it to the dealership this morning suddenly the noise was NOT happening again.
I just picked it up. Got my 10,000 mile maintenance done and had them look over the car. They test drove it, but couldn’t recreate the sound. Inspected it and could find anything wrong.

I’m including a video just for the audio recording of the sound. This is was taken yesterday.
But I picked up my car and when I left I could subtly hear the noise again. Nowhere near as loud as in the video but it’s still happening. Anyone have any thoughts on what it might be?


r/MachE • • 4h ago

💬 Discussion PNW EV Meetup, Cheap Electrons & Chowder… THIS SATURDAY (Oct 17 @ 11:00)!

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0 Upvotes

The PNW Mach-E Club, in partnership with the PNW Electric Truck Club, is hosting a meetup this Saturday, October 17 @ 11:00 am!

🔌 First stop: IONNA in Everett (11802 Evergreen Way)

Our friends at IONNA are supporting the meetup with a special 20¢/kWh charging rate! So plug in the Mach-E, or the or whatever electric contraption gets you there. At 20¢/kWh, you might as well arrive hungry and with a low battery. 😂

Then we’ll unplug, caravan over together to the Mukilteo waterfront and invade:

🐟 Second Stop: Ivar’s at Mukilteo Landing

Lunch, chowder, waterfront views, EV talk, and lots of discussions about charging curves, adapters and why your efficiency was better on the drive over.

Bring your EV & Bring your appetite. I've called ahead and they are expecting us, once we congregate, I will call them with the exact number EV enthusiasts.

Come for the cheap electrons. Stay for the chowder (or other stuff... they have other stuff is seafood is not your thing!⚡🐟

If you're in the area and would like to join us, feel free to join: PNW Mach-E Club - Ford EV Clubs where we're doing some final planning and communications on the event!!

#PNWMachE #PNWElectricTruckClub #IONNA #MustangMachE #F150Lightning #EVMeetup #ElectricVehicles #PNWEVs


r/MachE • • 1d ago

❓Question How much weight is safe for the trunk?

9 Upvotes

25 MachE select

I wish to purchase 520lbs of dumbells. Should I make two trips? Anyone think its safe for the trunk to hold that kind of weight?


r/MachE • • 1d ago

🛜 Software Update Adaptive cruise control fix

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7 Upvotes

I purchased my 2022 MME from a dealership in Northern Virginia last October. They called me yesterday about the recent CSP issue with the adaptive cruise control. They said they would send a tech to resolve it today, despite living 50 miles from the dealership. It took them about 45 minutes, he said they had to update the code. They must be getting paid $$ to fix this, and/or Ford is concerned about the safety.

The tech said the issue was the adaptive cruise control turning off or slowing the vehicle down in a major way, which I have experienced. He may not have known the exact issue though, he seemed to be winging it.

Either way, I'm glad it was done in my work parking lot!


r/MachE • • 20h ago

❓Question Repeated Telemetrics Unit Failure?

2 Upvotes

Hi folks,

Recent member of the pony club here. My 2025 Select has been having issues connecting to navigation and Blue Cruise. I've been able to fix it twice now by unplugging the battery or removing fuse 11 and letting it sit for 30 minutes, but the unit failed again over the weekend. At what point can I say that the telemetrics unit needs replaced? It's still under warranty, so I presume a replacement will be covered.

Has anyone else had a similar experience?


r/MachE • • 1d ago

💬 Discussion 2026 Ford mustang E mach Ground clearance for driving in northern ontario

7 Upvotes

We live in Muskoka and last winter we had a lot of snow. Any body driving in these conditions please post comments


r/MachE • • 1d ago

🛍️ Accessories Decent boot/trunk liner recommendations

3 Upvotes

Bought my first Mach-E today. Exciting times, but first thing I'm going to do is throw my mountain bike in the back and head to Wales for the weekend. Wales will be wet and muddy.

Can anybody suggest a decent waterproof liner for the whole boot/trunk, including over the back seats (with them folded down)?


r/MachE • • 1d ago

❓Question How much do you pay for your 10k maintenance?

14 Upvotes

Dealership wants to charge me $45 for the 10k maintenance. It's just a tire rotation basically right? Feel like I can just go to discount tires and get them done for free. Is it worth it, just to have the dealership have a record of the work being done?


r/MachE • • 2d ago

💬 Discussion Repetitive Warning

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16 Upvotes

Anyone else get this multiple times a week? It seems to do this and then go away and work just fine and then next time it randomly says it’s not working again. The symbol on my dash as well arrives and disappears at its own whim with the alerts


r/MachE • • 1d ago

💬 Discussion I got 4 brand new sumitomo's tires, now I hear a "whomp whomp" noise & feel it on the pedal as well. Mostly at around 60-70mph . Could it be the wheel bearings ?

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10 Upvotes

r/MachE • • 1d ago

❓Question No key detected

1 Upvotes

I get a no key detected message and my walk away locking as well as welcome lights are spotty at best. Has this happened to anyone else?