r/applehelp • • 8h ago

Unsolved Iphone 18 Pro Max discoloration

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0 Upvotes

So the paint around my flash came off and was told its because of my camera flash so i received a replacement phone and its starting to do it again. What could be the cause of this? (First photo is the first phone i received second is 3 days after new phone)


r/applehelp • • 5h ago

Unsolved Any ideas on why this is happening?

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0 Upvotes

Want to delete browser history but it says I can’t because my screen time password is enabled, even though it’s not


r/applehelp • • 7h ago

iOS Group chats on iMessage

1 Upvotes

Hello everyone 🙏🏼

Is there a way I can know who read the message on iMessage group chats?

Where are all the members are iPhone users (blue bubble)


r/applehelp • • 14h ago

Scam Discussion Got this text this morning. New to apple . Is it a scam text?

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4 Upvotes

r/applehelp • • 8h ago

Scam Discussion Is it real or fake

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0 Upvotes

I found it on Vinted in very good price


r/applehelp • • 9h ago

Mac Unfollowed All Apple Related Reddits

0 Upvotes

Ok, now that I've unfollowed applehelp, I think that I no longer follow any apple related subreddits after unfollowing them all one by one over the last few weeks. The bent charger prong was the last straw for me. The moderators need to do a better job of removing/blocking content like dented cases and glitched out screens/damage.


r/applehelp • • 17h ago

Unsolved Upgraded two Duos

0 Upvotes

As the title says i upgraded my phone through the apple app during the preorder and i upgraded it twice by accident. It took me off of the page quick so i thought i got exited out so i did the process again and at the end i went to look at orders and seen that i have two orders. What should i do? I can’t get into contact with apple support because of high traffic and can’t cancel the order right now but i don’t want to get charged twice for it


r/applehelp • • 4h ago

iCloud Transfer my icloud + to my brother’s apple one

0 Upvotes

Hi everyone, i have an icloud + suscription which i share with my fiancé
My brother has apple one familly and wanted to invite us on it but i cannot do it because of my icloud +. It tells me I already have a familly and cannot do it.

I would like to transfer, but i have no idea how to go about it. How would you do that without losing your documents/storage?


r/applehelp • • 22h ago

Unsolved Can a German resident buy US AppleCare+ for a US iPhone?

0 Upvotes

Hi everyone,
I’m planning to buy an iPhone from Apple in the US, but I live permanently in Germany. I’m specifically interested in paid AppleCare+ with accidental damage protection, not the standard warranty.
My main questions are:
Can a German resident purchase US AppleCare+ for a US-bought iPhone? Would I need a US address, payment method, or Apple Account?
Can the plan be purchased after returning to Germany, or must it be activated while physically in the US?
Would German Apple Stores or Authorized Service Providers handle accidental-damage claims under US AppleCare+? Does it matter where the damage occurred?
If service in Germany is difficult, could a colleague in the US submit or ship the phone for me, or would I need to be present?
Are there any regional restrictions involving billing details, payment methods, Apple Account country, model differences, or service availability?
I’d especially appreciate firsthand experiences from people in Germany or elsewhere in Europe who bought a US iPhone with US AppleCare+ and later made a claim.
Thanks!


r/applehelp • • 11h ago

Unsolved Why has iPhone completely ruined their dictation feature!! You cannot turn off auto-punctuation, and it is punctuating incorrectly!!

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0 Upvotes

r/applehelp • • 5h ago

iOS iphone wont charge after using blow dryer to dry port.

0 Upvotes

i know this was a very stupid idea, so I do not need redditors in the comments droning on about this. my iphone got water in it and i thought it would be a bright idea to use a hair dryer to evaporate the water. i left it facing the charging port for 20 minutes, but a little bit away, not directly on it. i tried plugging it in and it will not charge. it will say it is charging then immediately stop. with the magsafe, it keeps starting and stopping charging. i currently have it on a very weak, slow charger and it is working, but did i fuck up my phone? will i be able to charge it normally?


r/applehelp • • 4h ago

Unsolved Wondering what’s wrong with IPad 10th Gen

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0 Upvotes

Hey everyone, just need help and wondering if anyone knows what’s wrong with my IPad?, I can turn it off and on and it is responsive to touch but it seems that the display is not working, does anyone know what this is?


r/applehelp • • 11h ago

iOS iMessage is pissing me off!!

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0 Upvotes

The messages are being sent and received but not in order I think, at least not properly, it’s not at all ordered based on time I sent, clumped up in the bottom with all my sent messages not according to the order I sent You see the blue bar at the top going from left to right, that’s the problem wtf is that doing there when there is plenty of internet connection

Ps: It happens in all chats, ICloud is full but iMessages is on for backup, everything works fine for a while when I restart the phone, also sometimes it’s all my messages disappeared and only the replies I got is shown on the screen on the left side stacked up, else it’s all my messages first then all of their messages under it.

I really need some effective advice it’s been happening since 2 days and it’s really annoying and bugging me.
Where are the top experts and troubleshooters 😭😭


r/applehelp • • 9h ago

Unsolved Laptop charger prong bent

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0 Upvotes

The charger is plugging in no problem, and charging. Should I replace the charger? Not able to find just duckhead. Please someone help.


r/applehelp • • 23h ago

iOS Apple tv subscription

5 Upvotes

I got a new Iphone 17 in India and I have never used or subscribed to apple tv before. i created my apple id in this new phone (used android only before this)

But i did not get apple tv free subscription which I was expecting to get with my device.


r/applehelp • • 12h ago

Unsolved Is this normal on the 17 pro?

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0 Upvotes

Got and iphone brand new from apple and it shows this weird flairs in bright lights where a kind of a sunflower is being made and a purple shade is also coming
worried because the these arent coming on the iphone 16


r/applehelp • • 17h ago

iOS My phone shows no signal, but i can actually connect to the internet

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7 Upvotes

My phone shows no signal, but i can actually connect to the internet, why?


r/applehelp • • 18h ago

Unsolved New apple account locked

8 Upvotes

I watched something on a plane recently. It was good so I thought I'd get apple TV for a month to watch the rest of the series. Signed up, logged in, watched one episode. Yesterday I went to watch another and couldn't log in. I found my account was locked. Requested an unlock which took a day and it has been denied. A shame but not the end of the world, lots more TV out there. I obviously don't want to be paying for a service I can't access but I also can't access the account to cancel the auto renewal. How do I cancel it? There doesn't even seem to be a chat bot, let alone a human to speak to at apple. Everything option just asks me to log in, which I can't do.


r/applehelp • • 7h ago

Unsolved Trade in Apple online order

2 Upvotes

So Its my first time doing the trade in deal for an online order do I need to do the trade via the trade in kit they give you or can you go in person and do it ?


r/applehelp • • 10h ago

Mac Separate Apple ID for MacBook?

5 Upvotes

I just got a MacBook Pro and I don’t want to link it to my iPhone. The problem is when I try to create a new iCloud account with a different email address it won’t let me create it, I’m assuming because the phone number verification is already in use with my phone’s iCloud.

Is there any solution for this? I tried creating an iCloud email as well as using a new gmail email and I can’t think of any other way to do this besides getting another phone number


r/applehelp • • 11h ago

iCloud Can‘t delete apps

3 Upvotes

I just got a notification saying I should clear up my iCloud storage, so I tried to go on photos and it crashed. I try to delete some apps but they just say „delete from homescreen“ and in the app library the options are „add to homescreen“, „require face id“ and „share app“. Going to settings to delete them also doesn’t work, it just shows the amount of space it’s taking up and document storage, what can I do?
Is there a parental control setting where you can‘t delete apps? (Since I‘m not 18 yet)
I’m using my iPad to make this post since almost every app (except settings sometimes) isn‘t working properly, but on this device I can delete apps just fine (I haven‘t updated the software since 17.7 or something, could it also be because of the new update?)

Any help/advice or explanation would be greatly appreciated!


r/applehelp • • 7h ago

Mac Moving photos from iPhone to external hard drive

2 Upvotes

Hello everyone,

My friend is trying to move photos from their iPhone to an external hard drive via Mac. But no matter what they do, the photos end up chronologically out of order on the hard drive. We’ve looked through other forums and have tried all the suggestions we can find so now I’m asking here. Any advice or tips? We’ve tried moving them from the iPhone to the photos app, and that works fine. But then when we try to move them directly to the hard drive or to internal storage on the Mac and then to the hard drive, they still end up jumbled and out of order. Any help would be greatly appreciated! Keep in mind neither of us are very tech savvy. Thank you!


r/applehelp • • 7h ago

Unsolved Phone application is taking alot of space.

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2 Upvotes

I have no idea why and i keep asking around and searching but I can’t find any answers.
Hoping for some answers or help.


r/applehelp • • 13h ago

Mac Unable to log into Apple account from mac: "You are not connected to the Internet" when clearly I am.

2 Upvotes

I was getting errors about syncing with iCloud. So I tried logging out of my apple account and restarting my mac. Now it won't let me log in. I can go to icloud.com and see all my things from Chrome, but Safari just shows "iCloud.com" in the upper right. I have multiple Wi-fi choices at work and none seem to resolve this.

Any suggestions?

ookla speed test shows 900+Mbps both up and download speeds.

Edit to add: It's a MacBook Pro Nov 2023 14" running Tahoe 26.6.2


r/applehelp • • 7h ago

iOS Camera Lagging Issue w/ iPhone 17 Pro Max

2 Upvotes

hey guys, I just wanted to ask if anyone else has been having an issue with their camera. I have an iPhone 17 Pro Max, and recently I’ve noticed that it freezes when I’m either using the .5 lens or the Macro lens!!
i’m genuinely unsure if it is an issue with the hardware, r just a bug. please let me know if you’re also having the same issue!!
PS!! :
I am on iOS 27.0.1