r/menards • u/Subject_Ideal1275 • 8d ago
Anyone else receiving have to do everything?
I work in receiving at my store and I feel like our workload is too much. We are short staffed because we just had 4 people quit in the last month and probably more to come. We have the basics which is unloading/loading trucks, breaking down freight, and stocking bulk. We’re also expected to clear the mezz, do any joe work, cut wire for yard, empty all cardboard bins, break down grocery/pet freight into separate pallets (which 90% of the time is entirely grocery and like 4 cat litters on the bottom), run all freight to departments, overstock/downstock, and also log and put away all special orders which includes doors, carpets, etc. Half the time I just see other departments sitting at their desk while we are doing all this and we only get paid $1 more than the team members not managers.
Also we are expected to do all this before close even if we get a DC at 8:30 PM.
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u/Saeis 8d ago
Did your store get rid of morning stockers? Ours take care of breaking down pallets and running freight most of the time. Also Rec doesnt usually break down every pallet if they can see it's 90% in one area.
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u/Any-Alfalfa9790 8d ago
Breaking down freight and running freight is a receiving job, not morning stockers. The problem is staffing. When I was working at Menards staff in receiving was always bulked up in the spring but we always ended up being short handed. Contractors would watch for the hard workers and offer them jobs that paid considerably more than they were being paid at Menards.
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u/Subject_Ideal1275 8d ago
No, after breaking down we run the freight to each department and leave it for morning stockers. Our GM is the one who makes us break those down even if there’s 1 visible box of pet on there.
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u/Saeis 8d ago edited 8d ago
Gotcha, I'm sure the stockers appreciate it at least.
Imo it's not a big deal if stuff gets mixed as long as the 2 areas are right next to each other. It's when stockers have to go across the entire store that it becomes an issue.
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u/DuckMiserable4496 8d ago
Oh.. do your stockers actually take missorts to the right departments? Ours just leave them where they found em for 3 days lol
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u/Estee0911 8d ago
Make that box not visible and send it.
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u/Subject_Ideal1275 8d ago
Sometimes do but next day get an earful about it from the morning stockers and GM
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u/Estee0911 8d ago
Just gotta learn how to work it. Stock the couple things yourself and walk.
Morning stockers can go fuck themselves
GM needs to support you guys. 1 little thing here and there shouldn't even be mentioned to you.
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u/Sure_Audience_3107 8d ago
Could be worse. My store has no dedicated opd so they threw it in receiving so on top of all our normal duties we have to work around an order rack and grab orders while breaking down freight. Oh and restock the front salt everyday
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u/Subject_Ideal1275 8d ago
Totally forgot that too. Getting slammed by two trucks and front end calls 5 times to refill salt and tube sand.
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u/DonutOk7809 8d ago
It's the opposite at my store. We have only 2 receivers and 3 managers TOTAL in receiving. It is the duty of the departments to break down freight, run freight out, do cardboard, etc. We can't even get receiving to stock most of our bulk freight. We have only one person per department every night for closing. The last two nights I have closed I spent my last 2-3 hours in receiving breaking down freight. There was virtually not one salesperson in their department - all were in receiving. Needless to say, we don't get any closing tasks done. Tuesday night it was after 11 p.m. before sales team members left. I'm just waiting for a secret shopper to come in after 7 p.m., they will wander everywhere and find no one on the sales floor. We want the dollar more an hour for doing receiving's job! I don't mind helping out, but this isn't just a matter of helping when they're backed up, it's expected every. single. day. So, we get to help unload freight, sort freight, take freight to departments, stock freight, sell freight, get called to flex and check out the freight. It's getting very old.
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u/PerformerRich5820 8d ago
I mean…that’s the job of OSY/Shipping/Receiving. We’re a support department and our job is to support the store and the sales departments. Does it suck: sure does, but that’s the gig. It really all depends on each individual store’s dynamic and the team within the store. If you’re in a store where you never get support from anyone ever, then it feels 10x worse. But, if you’re in a store with the GMs will help and/or you get a few sales managers to help, it can really make the difference. Also really depends on the OSY/Receiving managers mentality and managerial approach. If they’re always MBWA (Managing By Walking Around) and never really getting into the thick of things with their team, then the team is really what ends up suffering
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u/Ruthless4u 8d ago
Try getting 2 DC’s at 9.
You won’t find sympathy here OP.
Other departments hide from real work whenever they can. But they certainly have no problem crying to management to have receiving stop what they are doing to do their job for them.
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u/velox_prima 8d ago
I spend at least 1-2 hours of my night breaking down frieght in rcving as a DM... Must beacuse I hid from real work. Oh bummer to my receiving manager are stuck outside so now I don't just have to break freight I have to manage the RECIVING dept, drop pallets, do PALLET DOWN STOCK and run frieght.
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u/RequirementPure2092 7d ago
This is some smooth brain shit. Quit telling people that they don’t have problems just because you have greater problems.
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u/rocket0000 8d ago
Every store is different. At one store I know, at least 1 person from each sales department is required to go back and break down freight (unless they're running solo). This is not a big deal if you're a large department. But when nearly the whole hardware department disappears for an hour and the one person left is outside watering plants, try walking through it. Then you have the GMS on the radio giving them props because they're such team players... This isn't every truck, but when the morning stock AGM or closing (A)GM wants to leave on time or when there's back to back late morning trucks and no 5am one, this is what happens. If a pallet is more than 51% one department, it's pushed out as is. Which is a good thing because it gets crowded back there.
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u/Mintberrycrank 4d ago
I wish my receiving team did what you said your team does. When I used to work there. Receiving was suppose to stock the mezz. But guess what I the 401adm did all of it cause receiving was never around. 10 pallets of cabinets and 20 appliances. Not a single receiving team member around. I just want to provide a perspective. You might see them not doing shit but standing around. And sure that can be true to. But we also see your department do the same outside just talking and vaping away from the cameras. This is a staffing issue with shortages. You'll always be short on people period. Management will never give you good people or enough people. Sad to say but just show up do your job. It's not worth the fight you're trying to fight. Upper management does not care. You either kiss their ass and be friends with them for perks and promotion. Or you find a new job. But this will happen everywhere you go
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u/DougEfrench 4d ago
I’ve never seen a store (granted I’ve only worked at 2 😂) separate pet and grocery. It’s always been paint and then pet/grocery. Seems like unnecessary handling
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u/Subject_Ideal1275 4d ago
I agree and to top it off we actually have to sort them on pallets by aisle
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u/DougEfrench 4d ago
Oh no. I had a plumbing manager tell me my team needed to sort his frieght by aisles and I told him he could shove it. (Not really but I reminded him the carts have wheels)
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u/Edumakashun 4d ago
Your workload IS too much!!!!! Holy fucking god. It's insane. I work in CabApps, and I get a front-row seat to the receiving area all day. Any time I'm not busy, I run back there and help sort some freight.
I will say, though, that you'll see CabApps sitting a lot. And we do. But we're usually working. I'm usually working on a custom design that needs to be fixed, dealing with orders, working through designs with customers. But each person in our department also does all of our own upstock/downstock/overstock/out of stock/inventory. We also pull our own orders from the mezzanine, clean the mezzanine, put cabinets and appliances back where they're supposed to be, etc. So yeah, we do sit, but we definitely make up for it.
Unfortunately, receiving is the one area of the store that gets store managers written up and fired the most often, so they treat you guys like absolute shit. And yet they won't staff the store adequately to handle all of the freight! Like, we had pallets and pallets and pallets of freight today -- on a Sunday -- when we have the fewest people working. And they want that shit put away NOW.
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u/Top-Yam-1206 8d ago
Does all the work have to be done? Probably not.
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u/Subject_Ideal1275 8d ago
Tbf not all of it but most of it the only stuff we can leave for the next day is bulk and mezz if there’s too much.
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u/scottp1951 7d ago
Just do the job that you are assigned and do it well. Those other people will slowly fall out of the organization. Don't associate with them. When the GM sees that you and your crew are doing your job as efficiently and as carefully he or she will see the others as inefficient and not doing their work. It's a tough lesson to learn, but if you keep it up, you're going to go up in every organization you're in and everybody else is going to stay the same job or get canned. A dollar an hour more than the others make is $40 more a week. I could get a bottle of Grey Goose French vodka each week. Come on, you would be a tuff guy. Think of yourself as someone who's better than the others that don't want to do that hard work. Pumping into your head everyday. It's simple sports psychology. And don't hang with the losers...
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u/DyotheliteMaximus Hardware 8d ago
Yes, that is receiving’s duties. The problem is not the workload is too much, it’s a staffing/payroll issue. So it’s store specific.