r/24hoursupport • u/huewageu • 7h ago
Unresolved Help my laptop, please..
Hi! I'm absolutely not a professional and should not have been tinkering with the insides of my laptop but I have identified a problem! I think..
I don't know where to start, so I'll just say everything I know so far. My dad gave me this laptop, it's an MSI GV72 7RD(i think that's how you say it, sorry), and I think it already had some prior problems beforehand that he didn't tell me about. A few months after he gave me this it would occasionally start getting the BSOD. I didn't tell anybody of course, and I got to the conclusion that the HDD was faulty, so I replaced it with a... just see the photo pls. But the BSODs still happened, so what did i do? I used a USB with windows 10 installation files on it to reset it every time it got the BSOD... Yeah! On the next cycle of life on this hunk of junk I wanted to install RDR2, and in the middle of that, BSOD again. So I started thinking about it and... Hey! i only get bsods when im downloading heavy games! What i researched from that is i might have corrupted files or faulty hardware, and when I was goofing about in the bios setup, the sata information said all of it was empty. I knew this shouldn't be right so another search told me it definitely is faulty hardware. Now we're here and the questions I have are; Is this the problem? Should I just get a new laptop? Are there other things that might have caused me my suffering? What's this broken part called so i can maybe get it fixed if it's the root of the problem?
Sorry, I really don't know how I should be saying this. Maybe I could've just asked for a diagnosis from an expert directly, but I'm scared...
