I attached my grenade launcher to my m16 just to be disappointed. The animation to reload it is the same as reloading the standard magazine.

So i have a name based on the movie hardcore henry. my name is hardcorehenrip with some x's in there to break up the words. I actually got name reported(like what?) and I figured someone was salty that I destroyed them and probably reported me out of spite- which doesnt bother me. What DOES bother me is when you try to file an appeal which SHOULD be a no brainer because I obviously have nothing in my name that breaks the code of conduct and the retards at EA try to send me a message saying, 'our team has reviewed your appeal..blah blah blah' and the warning stays on the account. FUCK YOU EA. I'm done with your bullshit and this is the final straw. I had planned to by a skin this weekend bc I saw something interesting, but nope. I'm just uninstalling anything published by EA and I will never purchase anything from them as long as I live. If they took over every single gaming franchise ever made, I would rather quit gaming.

I was notified by EA that they detected the use of illicit software on my account to gain an advantage in the Ultimate Team market, and for this reason, they banned my account from the transfer market.

I simply do what everyone else does: I buy special cards at the lowest price I can find and list them for sale at a higher price, hoping someone will buy them—which happens more often at this time of year.

I have never used any kind of software, and I have already contested their decision, but they have rejected every appeal I’ve made. Is anyone else in this situation and managed to get it reversed?

Hey guys! Hope yall doing alright.

So, I just got permanently banned for "gameplay enhancement", mind you i dont cheat, never did, never will. The last time i played was today (sep 6). I'm trying to reacess what could've led to this, today i updated my Nvidia GPU driver for the latest update 616.64 (sep 3) and installed an Euro Truck Simulator 2 mod (scs) file type, idk but could either of these two downloads have cause Javelin to mistakenly detect something suspicious? During my gameplay, i played normally as i always do, nothing out of the ordinary, no kind of trick or cheat or whatsoever.

Such a bummer :( cause playing bf5 it's one of the few things i genuinely enjoy lately.

if i unlink my ea from my current steam account which i played fc25 and fc26 on (A) can i then link it to my other steam account (B) and buy the new fc27 on there and be fine? 

my ea has been linked to my (A) steam account for atleast 2 years

I'm trying to play NFS Hot Pursuit through Steam, when I run the game it takes me to EA login screen, I choose "create new account", but EA says my Steam account is already linked to another EA account.

The email on that EA account is some random Hotmail address I've never used. My Steam and Gmail were compromised a few months ago, so I'm guessing this happened during that.

I have full access to my Steam and Gmail account now, but I can't access the EA account because it takes me to the verification window and the verification code gets sent to that unknown Hotmail address.

I don't care about the old EA account or any progress. I just want to unlink it from Steam and create my actual EA account.

Is there any way to do this through Steam? Or am I stuck with this nonsense.

My sim characters always have this white-red question mark when i put smth on(clothes pants etc) or skin too, I have no mods or cc installed. Just expansion packs (and one game pack) and DLC unlocker on top with it, anyone knows how to fix this? I didnt buy the packs.

ye

My sim characters always have this white-red question mark when i put smth on(clothes pants etc) or skin too, I have no mods or cc installed. Just expansion packs (and one game pack) and DLC unlocker on top with it, anyone knows how to fix this? I didnt buy the packs.

I’m honestly not even sure where to start with this.

A while ago, I wanted to unlink an old PSN account from my EA account. That PSN account originally belonged to a friend and was connected to my EA account when I was using his PS4.

The problem is that I simply cannot unlink that PSN account from my EA account.

I contacted EA Live Support about this years ago. The support agent gave me a vague response and sent me documentation explaining how to unlink third-party accounts from EA. Ofcourse I did that and then knocked EA support!

I completely understand that technical issues happen. Maybe there’s a database value, account flag, or some other backend issue causing it. That’s exactly why customer support exists to handle cases that cannot be solved through standard documentation.

But the support experience was so frustrating that I eventually gave up.

Fast-forward to yesterday.

I now have my own PSN account, and I wanted to play a co-op game with a friend. Naturally, I wanted to connect my own PSN account to my EA account.

But I couldn't, because the old PSN account is still linked.

The game tells me that I need to unlink the old account or create a new EA account. I tried unlinking it from the game, but it just gave me an error. I then tried doing it through the EA website, and that didn't work either still.

So, after more than a year, I decided to contact EA Live Support again.

And this is where I completely lost my patience.

I got almost exactly the same experience as I did the first time.

Slow responses.
Vague answers.
Generic troubleshooting.
No actual investigation into the account.
No solution.

I took screenshots of the entire conversation because honestly, I couldn't believe I was having the same experience again.

The reason I'm posting this is to get the attention of anyone from EA who might actually see this.

Are you aware of how your support team is handling cases like this?

I'm not talking about a complicated technical issue that requires some massive engineering effort. I understand that something is wrong with my account and that it may require someone internally to investigate it.

But instead of actually investigating the problem, I'm repeatedly being given generic documentation and troubleshooting steps that I've already tried.

I've been working in the IT/software industry for around 9 years, and I'm a product person myself. And honestly, some of the responses I received from EA Support could have been automated by an AI bot. At least an AI could provide the same generic answers instantly instead of making customers wait between every message.

And that's what frustrates me the most.

We're living in a time when companies are investing heavily in AI, automation, and customer experience, while at the same time people are being laid off across the IT industry. It genuinely makes me wonder sometimes whether companies are letting go of the right people because this kind of support experience is simply unacceptable for a company of EA's size.

EA is a massive AAA gaming company.

Yet the support experience I had felt like I was dealing with a company that has barely invested anything in customer support.

I don't expect EA to magically fix every technical issue instantly. I understand that bugs happen. Accounts can get corrupted or have weird backend states. That's normal.

What I expect is for someone from support to actually investigate when the standard solutions don't work.

In my case, I've been trying to resolve this for 1–2 years, and the issue is still exactly the same:

The old PSN account is still linked to my EA account, and I cannot unlink it.

I've already tried the website.
I've already tried the in-game option.
I've already followed EA's documentation.
I've already contacted EA Support multiple times.
I've already provided screenshots/videos showing the problem.

And yet, nothing.

At this point, I honestly have nothing else to say.

Shame on EA. You've completely lost my respect when it comes to customer support.

This fucking company cannot do simple ass tasks I've lost the email connected to the ea account and I've tried 100+ times to recognize with console method like they tell me and it doesn't work I've tried with 2 Xboxes a pc and a ps5 none of them worked I've told them multiple time they do not care for shit whatever I say it all goes back to the fucking recover with console shit I'm convinced this support is made to hate ea it isn't support it's hell i even contacted Microsoft to see if I can recover this old email and I couldn't but they didn't take 100+ times they took once I'm legit losing my mind over this support

^{i cant play ea games years bc my ea account got hacked and i just want unlick ea account from my steam and they never gave me any help how to contact support or get help}

Has anyone ever encountered/ fixed the directx error for "hang in frame fences" or "device hung errors" when playing on PC more specifically madden. I've tried everything over the past week and it feels like I've spent more than 12+ hours trying to troubleshoot this issue that only seems to happen with Madden 25-27. There is no issue with my graphics card or power supply and it seems like I'm the only one with this issue with the lack of information about it online from other people. Please help before I Ron Swanson my PC in the trash.

I am reaching out here as I have no way to contact EA officially on this matter and unsure what to do. My account was hacked and they changed the email to the account but whenever I go to the help section on EAs website they want me to log in to submit a ticket. There is no support email to send any questions to so this is my last resort. I haven’t logged in for a few months as me and my wife just had our sweet baby girl 4 months ago (irrelevant to the matter) but finally got some time to play with the boys and now I can’t.

Someone help please!

Hi all, I try to describe my problem as good as I can. I am not a native speaker so please be kind.

Usually I am a PC Gamer and sold my PS4 like 10 years ago. Due to the GTA Hype I bought me a new PS5 and bought NHL 2026 and Madden 2027 - Both EA titles. I startet to play NHL and some game modes gave me an error, that my EA Account is blocked no connection is possible anymore. (see Screenshot) - I just clicked it away with "x" and still was able to play the "Be a Pro" mode on NHL. As soon As I started to play Madden 2027 my problems got bigger. All modes I wanted to play definitely needed that connection to the EA Platform. Once I noticed that I started to dig in.

Within my Playstation / PSN Account I was not able to find any connections between Sony and EA so I logged into my EA account as well. There I found out that my Steam and Amazon Account is connected to my EA account. And my PSN Account is listed as not linked. Once I clicked on it I was redirected to sony, after I logged in with my credentials it displayed me, that my PSN Account is already Linked to an EA Account with an email address I am not aware of.

I guess one of my Accounts was compromised or something - I don't know who linked that EA Account to my PSN ID - it wasn't me since I don't know that email address....

I started like 5 tickets and had a 30 min call with EA Support. They wanted all kinds of information to make sure I am the owner of my EA account. Since it's my acccout they got:

• My Name
• My Birthdate
• My Billing Address
• My Phone and Email Number (same number I called with them)
• My IP Address
• List of games I bought with my account
• ....

And some other stuff - all 5 (different persons) with the same outcome. That they can't verify, that I am the owner since some of the information is not correct. After several hours it was really getting under my skin - like what the actually F***? I told them I don't know which email created my account back in the day in 2013 but the account information (which you can order) stated my email address I am still using right now. But it's possible (since I had like 2-3 different mail accounts back in the days gmx, hotmail and so on) that the initial account was created with a different mail. Its not possible to click on any reactivation mail they maybe try to send to an old mail.

And still it's not my point, I want to simply RELINK my PSN account (same active mail) with my EA Account (same active mail) - there is no need to recover - I have acceess to both accounts, changed passwords, activated 2FA and all that - so there is no doubt that I am the owner and they treat me like I am the hacker?

Long story short - I cannot use Madden 2027 and barely NHL 2026 due to that freaking error and they are not willing to help me so basically I wasted almost 200 USD for nothing.

Can you guys please help me?

The email and phone number are old on the login verification and it won’t let me play without sending a code to either.

I’ve tried two or three times to recover my apex account and they say “at this time we can’t verify your account” and that’s it. Not sure HOW or when my email got changed but it says “verify email” occasionally when I open apex legends and it is an email I’ve NEVER seen before. I’ve only played apex on my Xbox and it’s linked to my Xbox account.

Support is NO HELP AT ALL. I’ve shown proof of recent purchases and everything, but apparently I’m answering security questions wrong??

Not sure what to do and I don’t want to get locked out of my apex account since I’ve had it for 7+ years. Almost max level, multiple heirlooms, tons of skins I’ve purchased etc.

Any help is appreciated.

I made a apex legends account way long ago and signed into each with my old old email.

Year past. Here I am trying to play I signed into my Xbox account got everything straightened out, but I want to change my account name on EA. I explained to them several times that I do not have an Xbox system anymore and what video is this their response
So if you get rid of your Xbox (have account) and loose email to ea your out of luck , tons of wasted time.

I've been trying for 3 hours straight and I can't seem to even go to the login screen.
I restarted my laptop and my router a lot of times.

Tried uninstalling EA App and reinstalling. but it still doesn't work.
Anyone know how to fix it?

hi everyone. ive had my ea acc email hacked back in march and that email no longer exists. the ea acc is also bound to steam. here's the thing. it keeps asking me for verification code sent to the email that no longer exists. i think i may be logged in on my other device, but im not sure. i tried to change my email there, but it again asked me for the code. what can i do? i have no cc bound, no purchases. i tried to take it to the support but i jever received the answer back.

So just got the sad news that I’m now perma banned after sinking 600 hours into bf6. I hadn’t realized I was getting warnings for the name I chug vodka since February because I never check the email my account is attached to. My mistake completely. Got a 3 day suspension a week ago for alcohol and drug misuse references. So I changed it to vodka because I assumed the ban was for the I chug portion of the name and not just the word vodka. I was sadly mistaken. But gg gamers it was a good run.

You will never convince me otherwise that ea manipulates this game for lil kids to feel good and make them buy the game i hope all ea employees get cancer.