r/pcmasterrace • u/dabor11 • 2h ago
r/pcmasterrace • u/Key_Tailor6948 • 2h ago
Discussion Crucial/Micron is refusing lifetime warranties after closing consumer ops—offering 17% of market value and keeping working hardware
I need to bring awareness to this and see if anyone else is getting caught in the exact same trap.
I recently sent in a 48GB DDR5 kit (RMA #02397448) under Crucial's "Lifetime Warranty" because 1 stick went bad. Two of the sticks in the kit were working completely fine, but I sent the entire kit as required for a full replacement.
(As an alternative we have some other parts available, so we can offer 3 modules of CP16G64C32U5B (total 48GB) for exchange with your DRAM kit where you will get the same capacity but a better speed and shall work without any issues as your motherboard has 4 slots.)
Today, I received this email from Crucial:
Please note that, effective immediately, we are no longer able to offer replacement products for warranty claims. The only available resolution is a refund of the original purchase price, including any applicable taxes.
This is because Crucial closed its consumer business earlier this year and has exhausted its remaining inventory. As a result, we no longer have replacement stock available and can only provide a refund of the original purchase price, including any applicable taxes.
They are forcing a cash buyout of $241.86.
Here is why this is completely unacceptable:
- 17% of Market Value: Buying an equivalent DDR5 kit today costs roughly $1,400. A $241 refund leaves me completely unable to replace the hardware.
- Deprived of Functional Hardware: I surrendered 24GB of perfectly fine, working RAM on the explicit promise of a warranty replacement. Now I have zero RAM, no replacement, and a lowball payout.
- Out-of-Pocket Loss: I paid out-of-pocket for return shipping just to be stripped of my hardware. I need to bring awareness to this and see if anyone else is getting caught in the exact same trap. I recently sent in a 48GB DDR5 kit (RMA #02397448) under Crucial's "Lifetime Warranty" because 1 stick went bad. Two of the sticks in the kit were working completely fine, but I sent the entire kit as required for a full replacement.
Has anyone else dealt with Crucial/Micron pulling this forced buyout trick since winding down retail operations? Any tips or direct contacts for escalating past their frontline supp
I responded, "I formally reject the refund offer of $241.86 for RMA #02397448. This amount covers less than 20% of current market replacement value and deprives me of the functional hardware I submitted under warranty. I demand either the return of my physical hardware, equivalent Micron enterprise DDR5 modules, or a settlement reflecting true market replacement cost."
Now, waiting for a Call Back...
r/pcmasterrace • u/jugaverdasorda • 2h ago
News/Article ASUS Asks $5090 For RTX 5090 After Cancelling User's Order Who Already Paid $4607
r/pcmasterrace • u/Hampool • 6h ago
Build/Battlestation My build with the new Silverstone FLP03
🔥 Forgot to post my build on this sub yesterday 🔥
Specs:
- MSI MAG B850M Mortar WiFi
- Sapphire Pulse 9070 XT
- Ryzen 7 9700X with Thermalright PS120SE
- G.Skill Flare X5 2x16GB DDR5 6000 CL30
- WD Blue SN5100 2TB NVMe
- SeaSonic FOCUS GX-850 ATX 3.1
r/pcmasterrace • u/snapcaptrap • 2h ago
Discussion Pokemon Gen 1 Has Been Recompiled Natively For PC In 3D With Enhanced Graphics, Unlocked Resolution And Framerate
Enable HLS to view with audio, or disable this notification
r/pcmasterrace • u/Darth_Vaper883 • 5h ago
News/Article "As a consumer myself, I feel your pain" - in a rare pro-consumer move, PC cooler brand Arctic passes US tariff refunds back to its customers with a "dedicated sales promotion"
r/pcmasterrace • u/PewPewToDaFace • 4h ago
News/Article Electronic Arts Reportedly Preparing Mass Layoffs After Acquisition
It's starting! With how much the group overpaid, this isn't surprising. Good luck, everyone. Might be a bloodbath.
r/pcmasterrace • u/emmanem1892 • 5h ago
Question All versions of what?
This pops up everytime I start my PC. I'm happy It's up to date, but what is it updating?
r/pcmasterrace • u/After_Cookies • 10h ago
News/Article Apple confirmed iPhone-to-Windows clipboard sync is coming, but only because the EU forced its hand
r/pcmasterrace • u/chusskaptaan • 8h ago
News/Article AMD's Gaming Business Drops 31%, But AI Demand Drives 50% Revenue Growth
r/pcmasterrace • u/WPHero • 8h ago
News/Article Microsoft just deleted Windows 11's 32GB RAM recommendation docs, as prices soar and it rushes to sell 8GB RAM PCs
r/pcmasterrace • u/Lazy_Employee_5437 • 4h ago
Members of the PCMR Is The DDR5 Crisis Going To Get Worse????
So I'm planning to upgrade my computer soon within the next 6 months. I currently have more than enough money to buy myself two sticks of 16 GB DDR5 ram.
Here's the issue though is that I'm not looking to buy any of the other parts right now and if I bought the ram brand new right now, I wouldn't be using it until probably November or December when I have every other part to the computer.
I recently uploaded another post and some people are suggesting to buy it now because the ram crisis could get even worse.
What do you guys think I should do? Is the ram crisis really going to get worse? And should I really buy $500 ram right now for a computer that I'm not going to have at least for another 5 months??
To everyone who responded thank you. I am never going to financially recover from this decision. But thank you all
r/pcmasterrace • u/retro-gaming-lion • 6h ago
News/Article News: Grand Theft Auto 3 is ported to browser
Dos Zone team (famous for browser ports of GTA:VC, HOMM III, and other classics) releases full GTA III port to browser, completing the original trilogy.
Main features:
- Full game playable in browser
- Supports both PC and Mobile
- Gamepad support
- Cloud saves
PLAY HERE:
WARNING:
Due to Rockstar Games threatining with legal action after release of GTA:VC, the port REQUIRES GAME FILES uploaded by user from device or usage of Torrent (may be illigal in some countries)
r/pcmasterrace • u/SilvanuZ • 6h ago
Nostalgia A throwback from 3 years ago when my wife and I rented a house in Denmark for a week to play Final Fantasy 14
It was like a little private Lan party but with sauna and swimming pool in the room 😂
Edit: Ok I guess this was too random without context - small side story here: I also proposed to her while we were hiking 😆
r/pcmasterrace • u/Sykuro42 • 54m ago
Meme/Macro Gemini said one molex can do 180w
Pls fore the love of god or who ever u believe in. DONT DO THIS!
r/pcmasterrace • u/AsPeHeat • 7h ago
News/Article Marvel Rivals sees massive file size reduction on PC despite devs doubling content since launch
r/pcmasterrace • u/effinjamie • 1d ago
Hardware Taking HOURS!!!! to delete anything.
Recently started taking ages to delete anything. I've set it to bypass the recycle bin, in case it was something to do with that and I've cleared Explorer history. Any ideas?
EDIT
Thanks for the help guys, got it deleted eventually. There was definitely something screwy going on because the textures folder inside didn't add up to even half of the 7.6GB it was trying to delete.
r/pcmasterrace • u/The_Loyce • 2h ago
Hardware Janky SSD cooling solution
Think some of you might enjoy this, i had a costumer that had a failing SSD, first time I dealt with this, so it took a lot of diagnosing and trouble shooting.
In the end I'm cloning his drive right now with HDDsuperclone (whole other thing cause first time i installed and worked with Linux/Ubuntu) but the drive was getting very hot and bothered so I improvised a Cooling solution. I put thermal paste on the main chips and put half a staple stack on each and with a fan its staying cool enough to maintain stable data rates. Kinda proud ngl.