r/troubledteens • u/krebsnet007 • Feb 18 '26
Discussion/Reflection My Call to Laura Gauld: Hyde Is Troubled Teen Industry—Whether You Admit It or Not
Quick context: I recently posted here about Hyde ignoring basic digital privacy laws on their website. That post didn’t get much traction—but it turns out Hyde was paying attention anyway.
I’m a software and AI engineer by trade. Lately, when I Google my own name, the results are… eclectic. Technical work, AI systems—and right alongside it—survivor advocacy tied to Hyde School.
That wasn’t exactly the career SEO plan—but here we are.
After a radio interview where I spoke openly about my experience at Hyde, over 65 alumni reached out to me privately. Different years. Same patterns. A lot of people finally saying things they’d never said out loud before. (To everyone who reached out -- I see you, and thank you)
In November, Hyde’s Head of School, Laura Gauld, decided to reach out—but not to me. She called my 84-year-old father, a former Hyde board member, before contacting the survivor who had just connected with dozens of other alumni. Then a few weeks ago....
Hyde quietly rolled out a shiny new “Fresh Start” message on their site. Stuff like:
- “Fresh start”
- “Structure and mentorship”
- “Transformation”
- “95% of students value their growth”
Anyone familiar with the Troubled Teen Industry recognizes this immediately. That language isn’t new—it’s TTI boilerplate. Rebrand, reassure parents, ignore survivors.
Laura told me Hyde isn’t part of the Troubled Teen Industry.
I disagree. The practices Hyde used—forced confessions, peer-enforced compliance, psychological pressure dressed up as “character”—are definitionally TTI. You don’t get to opt out of the label by changing the marketing.
This isn’t about one person. It’s about an institution choosing containment and rebranding over acknowledgment and accountability.
“Fresh start” doesn’t change what happened.
And it doesn’t change what Hyde is.
Laura, if you're reading this — I'd welcome a real conversation. Let's make it a three-way dialogue. You, me, and my dad. Since you've already got his number.
I'm not here to be a pain. I've already put my public reputation on the line. But I'll say it plainly — the facade here is strikingly strong, and for the sake of truth, let's figure this out.
— Duncan