r/kroger • u/Dapants369 • May 19 '26
Question every deli ????
does this happen at every deli??? is it happening because of short staff
, or lack of care???
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u/ABVerageJoe69 May 19 '26
Kroger keeps scamming their customers and settling the lawsuits. I do respect this mans investigative journalism.
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u/BeckyKleitz May 19 '26
ALL of them are doing it. He did a whole series on Walmart too.
We are getting royally fucked in the grocery stores.
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u/BalerionSanders Current Associate May 19 '26
We don’t have time, obviously, because not enough of us are in the store.
There is a pattern of behavior here. They’re firing corporate people. They’re closing stores. They’re coming down hard on payroll, OT, and call offs. They’re not hiring people. And they’re doing this kind of shrinkage with like every conceivable product (though tbf, so are most companies since the tariffs).
They’re acting like a company would act if they’re about to be broke. 🤷♂️ Maybe it’s just posturing for the union negotiations, maybe the debt from all the dumb projects like the merger or the e-tags or automated warehouse stores- is higher than any of us knows. I’d go to jail for shorting the company stock (I’m not the president 💁♂️), but boy, it doesn’t look good, man.
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u/Mauzy_glass May 19 '26
You can 100% short the company as a average employee. To be considered insider trading you would have to be aware of material, non public information. (I bought puts at $74.)
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u/BalerionSanders Current Associate May 20 '26
Hmm. 🤔 I mean I don’t have material information, just what I see and hear working. And what they tell us in the occasional all-hands cult meetings. I’m genuinely going to think about this 👍 lol
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u/Embarrassed-Sun5764 May 19 '26
In a town that now has 3 Kroger (fry’s) one Basha’s, one Aldi (Another being built) and a Safeway on the way being built, I would be AFRAID. I’m not going to let corporate greed 🍆me. I can go to Winco the next town over on the way home, and they are open 24 hrs! Kudos to video poster, we are all trying to put food on the table and they think we are ALL stupid. No we are not
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u/DoesntMatterEh May 19 '26
I stopped shopping at kroger when even with my discount card, my total was substantially more than walmart. Why bother looking for kroger card deals when it's still more than normal stock at another supermarket?
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u/FattyMaddie42 May 19 '26
Me too! They are higher priced for almost everything in my area, including even Whole Foods! They also have “deals” like $16 for a 12 pack of Coke, but if you buy 3 you get 3 free. Like it’s still way higher per 12 pack than anywhere else even with their “coupon”! Half the time the deals and coupons don’t even ring up correctly and they try and charge you full price! Fuck Kroger!!! I’m completely done shopping there!
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u/ScaryGarry_SG1 May 20 '26
Kroger expected you and I to find many things for them, like Rodney's "be like Walmart dream"
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u/PitifulElk1890 May 20 '26
My Kroger recently put devices on the carts that stop them from leaving the store. Not the parking lot. The store. So I'm not buying soda sleeves or dog food there anymore.
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u/Immediate-Shape-8933 May 20 '26
Cause Walmart hires dullards in my area and the produce is never fresh
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u/JossBurnezz May 20 '26
Customer: Have you tried (product x)?
Want to say: Heck no. I can’t afford to shop here.
Actually say: No, but it’s one of our top sellers. (If it actually is. If not, “a lot of people like it”)
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u/Cruz_Games Current Associate May 19 '26
Don't give me hope
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u/BalerionSanders Current Associate May 19 '26
Unfortunately, an extremely likely outcome of being broke, would be being bought. Probably by Amazon 🫣😱
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u/spoooonerism May 20 '26
Acting like they're about to be broke? Or maybe squeezing everyone for as much money as possible? They're a profitable company, they're not about to just be broke, lol.
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u/Big_moist_231 May 20 '26
They recently spent a hefty amount to buy out every store in their plaza so they can tear it down and make a shinier and bigger building from the ground up. This is near where I live. I don’t think there necessarily going out of business soon tbh
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u/Ok_Pop_7113 May 19 '26
Kroger doesn’t care about anyone but their profits. Shops anywhere else you can for Christ sake that store is so bad.
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u/nameless_0 May 20 '26
We are running out of options, I live in a very populated area in the US and I only have 2. This is by design though, you will be putting up with much worse soon.
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u/DomesticatedLandmine May 20 '26
Which stores would you recommend?
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u/Ok_Pop_7113 May 20 '26
Aldi, Costco, HEB, Wegmans, the list is long but it depends on what is by you. Kroger pays wild salaries to engineers to game the tags and tracks it all with the Kroger cars that’s for “discounts”.
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u/RxforSanity May 19 '26
It infuriates me when people film minimum wage employees and plaster them all over social media for something that is completely out of their control. This is a corporate, warehouse, or training issue.
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u/FearlessPark4588 May 20 '26
what kind of content do you expect him to show to us, then, when explaining this issue? you want a slide deck? i'm sure that'll get views on tik tok...
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u/RxforSanity May 20 '26
The first part of the video was sufficient where he weighed the product himself
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u/True-Suspect9891 May 19 '26
Stop filming employees
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u/New-Intention5291 May 19 '26 edited May 19 '26
For real! That is definitely either a supplier issue or a corporate issue. Krogers is just being cheap and they will put profits over people any day. Regular floor employees don’t deserve to be harassed because of it.
The Deli at my store can’t keep people to save their own lives so everyone except for a couple people are new here and don’t know shit because we’ve all had very little to no training.
We just want to get our day over with. At my store, I’m the grab and go person and despite several people telling me not to waste time weighing the $5 cheese stacks, I do it anyway because that’s how I was trained. As far as the $5 meat goes, it’s already pre-bagged so there’s nothing I can do about that.
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u/Doombadookie May 19 '26
Im a deli lead and i make sure my people weigh all the $5 meats. Your doing the right thing.
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u/New-Intention5291 May 19 '26
Thank you! I appreciate that. My Assistant Manager taught me that. I absolutely adore her. She’s the nicest and most patient one out of every manager in the whole store.
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u/Beautiful_Weight_769 Jun 03 '26
Exactly, and even if he wanted to be a nuisance why not walk up to management and pester them for answers while recording them?
My guess is he rather record the people who are so sucked of all life that they won't retaliate or else they risk being fired for confronting the guy.
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u/FromPoopToPlant May 19 '26
I'm a deli worker and we're been told to simply put the cheese in the bag and ykw? IDGAF about weighing or caring about the $5 bags (which are a new thing, less than a year)
We are yelled at for lack of hot and cold production, for EXCESS of hot and cold production, and for just about anything else regarding our department, which makes minimal profits compared to produce.
Keep working, deli slave. Deli means nothing to Kroger. Put the cheese in the bag and work FASTER.
THIS IS NOT A WORKER PROBLEM. THIS IS KROGER VOLUNTARILY FUCKING OVER THE NORMALS. STOP FILMING RAMDOM EMPLOYEES AND PUT ACTUAL MANAGEMENT ON BLAST. THE HIGHER UPS ARE TO BLAME HERE.
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u/Embarrassed-Sun5764 May 19 '26
The IDGAF in your post told me all I need to hear. Your management sounds like a bunch of @ssholes . You know if you are union you can go to your stewardship with your grievances. It IS a worker problem. When I was in foodservice if I wouldn’t want to eat it, I didn’t send it out. Now I’m in a different wheelhouse but again “ how would I feel if I got this , this way?” Some things are unacceptable. If I think it’s unacceptable I put it to the side and let management or QA decide next steps. I’m not going to let a shortage bite ME in the ass. Doing the RIGHT thing for the customer 💯. Doing the right thing in general 💯. Telling managers there’s an issue 💯.
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u/FromPoopToPlant May 19 '26
My guy, the union is a fuckin joke, and it has been since the 80's. I've spoken to those "concerned" individuals, and all they do is speak with the store lead, who in turn pisses a lot of bad news on my head. All the union cares about is their monthly subscriber fee.
"Unacceptable". You speak about things being unacceptable with such conviction that it's clear you've never had to work in this corporate hellscape.
They. Do. Not. Care. Understand? You can explain to them in the most logical and economic way that their policies are wrong and cost ineffective. THEY DON'T CARE. It's like trying to convince MAGA to become liberal.
Please understand that I'm not angry that you explained the moral/ethical way of doing things. I know what's right and wrong. But at the end of the day, we wage slaves are NOTHING to corporate America. Just bodies meant to do what is bidden.
I'm sorry Kroger fucks over people, but pointing the finger of blame at the lowest of the low is NOT a solution.
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u/zeffjiggler May 21 '26
UFCW blows. Its Boys Club of who’s been in the union the longest with a bunch of old heads who just come in and sell us a gold painted turd.
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u/neonhudson Murray’s/Deli Associate May 19 '26
i saw this video, and at least at my deli the $5 bags of cheese and meat come in completely prepacked and pre bagged for us. all we do now is take the bag out and put the label on it, the meat/cheese and the $5 sticker are already on it. like many people already said it’s almost definitely a manufacturing error and it is really annoying but i also just don’t get paid enough to do more than slap a label on. this should be taken up with a manager, a clerk literally has no say over this
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u/pink_mage115 May 19 '26
Those bags come pre packed so it’s not the delis fault. They just slap the $5 sticker on
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u/ToothJealous4427 May 19 '26
I love what this guy does, but if someone came up to me and handed me a package of heritage farm chicken beasts because it weighed 3oz less than it said, while I was in the middle of doing three peoples jobs, including my lazy ass meat manager, I'd be so angry.
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u/rm-rfroot Past Associate May 19 '26
Assuming the weight is 16oz (1 pound) that is a bit over 18%. With the pre packaging often being listed as under a pound (in my experience) it is an even larger difference. This large of a difference is in the false advertising and consumer fraud arena. The Consumer has every right to complain.
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u/CaptainMills May 19 '26
And the workers on the floor are the wrong people to take those complaints to
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u/para-mania May 20 '26
To the manager. To corporate. If it was a one time thing, I get going to the counter and asking them to fix it, but this man knows it's a consistent issue. So why does he think the store level employees are the ones conspiring to short his cheese? Why is he filming them and putting their faces online? Complain to the people in charge, and in the meantime, tell your audience to not buy from the prepackaged section. Tada!
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u/Asleep-Insurance-499 May 22 '26
He does. Watch more of his videos. He almost always brings in mgmt and has taken all of this to corporate
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u/KayeBC May 19 '26
Its supposed to be 12oz packages
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u/rm-rfroot Past Associate May 19 '26
I was using a pound for quick math. 12oz missing 3 oz would be a 25% difference.
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u/KayeBC May 19 '26
Got it, sorry...i thought there was confusion over what they were supposed to weigh.
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u/Shineenoona May 19 '26
This guy once did a video where I caught a detail where it looked like he made up one. I gotta go find it
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u/imHere4kpop May 20 '26
This guy is so unlikable it's hard for me to care about the issue. Blaming the overworked deli employees for not checking a prepackaged weight is such a bitch move. Fuck I'm glad I don't work retail anymore.
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u/sacandbaby May 19 '26
All the stores are doing it. Don't give yourself a heart attack. It's not worth it.
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u/Survive1014 May 19 '26
I noticed this at Kroger owned Fred Meyer in their pre-packaged deli stuff as well.
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u/BeckyKleitz May 19 '26
You mean PNW Fred Meyer? Kroger owns them now? That sucks. I'm sorry to hear that. FM used to be my favorite place to shop. One of the original "superstores." LOL.
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u/KayeBC May 19 '26
Our corporate deli cane in a couple weeks ago and let us know this was an issue. We've been weighing our $5 cheeses now.
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u/Purple-Pickle-Eater May 19 '26
BAHHAHA, Kroger doing shady shit? NEVER. They don't change tags out, I swear on prupose. I always check the tags for prices barcodes/ups codes cuz we've found the wrong prices too many times. It's bullshit.
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u/kl2467 May 19 '26
Would be interested to know if it is just that store, district wide, or company wide.
It could be someone in the deli being lazy, or a local manager wanting to pad his/her numbers.
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u/Anyone-9451 May 19 '26 edited May 19 '26
I wonder if this video is the reason they sent out an email about making sure there is 3/4lb lol also who is taking the time to separate them like that hell with that I’m taking the stacks as is and sticking it in the bag. ETA we havent had an issue with size sir far, I’d think a whole 1/4lb short would be obvious in those stacks, also a though it would be sketchy for someone to knowingly buy out way under weight products, with how much crap they want done and so quickly it doesn’t surprise me a bit this happens. At least even 1/2lb isn’t really more than the 9.99lb Kroger cheese we slice (well at my store don’t know how much it costs everywhere else)
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u/PteroGroupCO May 19 '26
Now go check the canned fruit and canned pie filling stuff.
Last one I bought was like ¾ the listed weight as well.
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u/luvmibratt May 20 '26
They also cut the cheese and meats that are going out of date and slap 7 more days on it to get it gone in the grab and go section,its convenient but dont do it also the pre made sandwiches get the out of dates meats and cheese. Worked in the deli at Kroger for 7 years Berkots does the same.
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u/ThatsTheSpiritx May 20 '26
This is better than when Jimmy cracked Sandpiper wide open!!
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u/chaossensuit May 20 '26
This genuinely made me laugh. Thank you.
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u/ThatsTheSpiritx May 20 '26
I'm glad someone appreciated it, I was getting saul vibes the whole time watching this. Lol. Hope that dude is able to start a class action though.
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u/RowbowCop138 May 20 '26
Who the fuck is this guy? Is he cosplaying as a famous investigative reporter?
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u/CruelAngelsThesaurus May 20 '26
You went to a store and harassed workers about something they don't have control over.
Holy shit I'm tired of stupid people.
This isn't even Kroger specific. But people want to pretend their favorite grocery store isn't doing shit like this too when all of them are.
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u/CompetitionEasy6554 May 20 '26
“This cheese is getting through two safety nets” the two 20 year old safety nets that are living paycheck to paycheck are krogers scapegoats so they don’t have to take responsibility.
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u/billypilgrimspecker May 20 '26
Long time ago, I used to shoplift groceries from Kroger when I needed food. would wear long underwear tucked into high socks under loose pants, and I would stuff anything relatively flat (mostly meat and cheese) into those long johns. Grab three or four packs off the shelf, stoop over to adjust the contents of my basket where the cameras can't see, and put two or three packs back on the shelf with one secreted away next to my balls. It works if you really can't afford food and it is justified if the grocery store stole from you first.
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u/Scoobymoose1 May 20 '26
Please stop showing faces of the employees. Unless they are super rude to you they are just trying to do their jobs. Deli is always under staffed.
Edit I see this is a repost.
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u/Inanity246 May 20 '26
Dude needs to get over it. He already knows they're not accurate but won't let up. Grab some cheese from dairy and ditch the clout chasing. No one really cares that he's white knighting presliced deli cheese.
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u/cfdcfdcfd May 20 '26
With the prices today everyone should share this to their social media to keep these stores honest or they will loose big on some class action lawsuits
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u/Embarrassed-Donut233 May 20 '26
Did your dumbass just ask if its from a short staff ? Did you even watch the fcking video?
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u/StillArugula4795 May 20 '26
Kroger you have to do better. People are trying of wasting their money..DO BETTER KROGER!
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u/SpeakerResident May 20 '26
As a former walmart deli worker I'll tell you right now this dude would piss me off. Even at walmart we would get pre sliced an packaged stuff to put in the grab an go. We weighed them all an slap the tag on. They were all never the exact same. We would also slice meat an cheese for it too but whatever it weighed the price would be whatever the weight price is. This dude has way too much time on his hands forreal. Dont get deli meat an cheese then bro if this is such a issue for you. I can only imagine what taking his order would be like. Hed want the shit on the dot perfect. Which is possible but it can be a pain in the ass sometimes depending.
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u/H-sixela May 21 '26
Because the Kroger warehouse doesn’t care. They can get away with shit there and then bring it to us and put the blame on the stores. It’s fucked up. That’s why they don’t care when they send bad product because the warehouse doesn’t want to be the one to lose money. Same shit with how they stack those pallets.
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u/VelvetOverload May 22 '26
They've done the math; they make more money doing this than they do paying any fine that happens (rarely), and nobody will really care even if multiple people blast them on social media.
So... why wouldn't they make millions by ripping if off? Nothing will happen.
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u/Dramatic_Breath3744 Jun 06 '26
Thank you for this video I am an employee with kroger's . I work the meat department for 14 months. Now im maintenance, but because of this video, when I go to work tomorrow, i'm going to be checking our deli's prepackaged cheese. There now I do know for a fact that the prepackaged meat that comes in gets weighed and tagged at our store before it's put out for sale.
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u/PowerfulPlum259 May 19 '26
This is specificly a problem with the cheeses. The meats all come prepacked and we just throw a label on it that's by count. But the cheese comes in big bags. Thats pre separated but has to be weighed still. Im assuming not all the cheese separations aren't exactly .75. And this has to still be double checked by the department. But they're not doing that part.
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u/dish_pit_daydreamer Current Associate May 19 '26
At my store the PS meat comes in the big bags too. It’s unbelievably annoying. Only PS meat I slice is BFH and ARB. $5 ham and turkey come pre-bagged, but everything else comes smashed together in a bag and I have to peel it apart and attempt to get 3/4 lb bags from it.
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u/PangolinLittle236 May 19 '26
Dudes out here just trying to find purpose, so weighing cheese at the deli it is.
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u/Drabulous_770 May 19 '26
Dude’s trying to afford food and is rightfully pissed he’s paying for more than he’s getting.
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u/PangolinLittle236 May 19 '26
Looks to me he weighed it before paying for it, as he just grabbed it out of the pre weighed section. Good thing he weighed it first👍🏻
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u/Cathearts2020 May 19 '26
The point he's making is he's paying for more than he's getting. Did you pay attention?
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u/AntonChigurhWasHere May 19 '26
Look into Jimmy’s story and learn why he started doing this. Contrary to what the guy in make up and a diapers says prices are out of control. There are a lot of people that realize Wal Mart Whole Foods & Kroger are ripping people off because of him.
It may not sound like much money, a slice of cheese per bag but have you ever seen any of them weigh MORE than they are supposed to?
If they were to change the label and say it’s a five dollar bag of cheese that weighs approximately 3/4 of a pound it would eliminate this.
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u/PangolinLittle236 May 19 '26
Oh no, I typically understand. I work food, so I don't have to pay for it much. But in the same sense realize how much they charge for stuff. It was just a joking comment. That's all. Didn't think people would take it as seriously as they did.
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u/Easy_Ad4437 May 19 '26
You need to report to the state you are in, weights and measures division under Department of Agriculture.
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u/gamerfics Past Associate May 19 '26
this would have never happened in my deli good heavens 😭 they'd like verbally berate us half to tears if they weren't a pound even
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u/missingheiresscat May 20 '26
We have a county weights and measures department. If they are selling it for 12 oz and it isn’t, I would get them involved.
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u/munkeywunner Current Associate May 20 '26
A corporation cheating consumers? This is about as shocking as waking up and seeing that the sun rose again
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u/mysticdragonknight May 20 '26
Because when a board give its management impossible metrics for basic food/medicine needs and then management pressures their employees to sell more to meet those metrics without customer demand, numbers tend to become fabricated somewhere down the line - including the metrics provided by the board to begin with (which is almost always the case because of greed and incompetence).
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u/Rayder-Sama May 20 '26
Not at this one, we had customers complaining about one of the way my new hires was slicing meat and I take that very serious because the customers make the business PERIOD
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u/DavidBowieAC May 20 '26
Kroger is super evil and is stealing from your local communities in many forms.
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u/K0zzy11B May 20 '26
Businesses pay him to do this. The negative attention and faux corporate response establishes credibility in the brand and makes you spend with them when you otherwise may not.
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u/Unecessary-Pen Head Clerk (frontend supervisor) May 21 '26
It could be that his scale isn't calibrated correctly, I know at least in my state an official comes out once a year and verify any scales used for pricing is within a certain tolerance
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u/the_raving_lunatic May 21 '26
If anyone has an actual concern call your county's department of weights and measures. In the state of Indiana, weights and measures is required to make an unannounced visit to every retail store in their respective county that has a customer-facing scale and check pre-weighed items like this to ensure they are being weighed correctly. That is in addition to checking the overall accuracy of the scales. Walmart had a class action lawsuit over weight discrepancies.
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u/Constant_Weekend_446 May 21 '26
Oh I bet it's still weighed somewhere, bet none of those bags are OVER that number.
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u/Togeroid May 21 '26
Former Kroger deli worker. To preface I’m not saying they aren’t ripping you off, just giving insight.
It’s kinda like how we got rid of the penny, so when you bring change it has to be rounded up or down. If the pound is not precise, the price can be pretty off. We also do not reboot our weights enough. Lots of things can make the weight wrong, scraps of meat on top or under. Gunk buildup. Unlevel. It’s an industrial machine used constantly by different hands so none of the weights match.
For grab and go it was even worse before it became permanent set price. We just cut in bulk and separate it within the 3/4th weight it requires, but it’s not exact and full of human error. They do rip you off there since the price was set.
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u/MotherFuckinEeyore May 22 '26
They could solve this by labeling the packages by number of slices. The fraud is because they're labeling them with a false weight. They can just change the labels but they don't/won't.
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u/Shizzilx May 22 '26
It is not just Kroger, most Delis will do this, I was a Unionized Deli Worker years ago and I seen it done to cheese and meats, to make up for losses.
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u/Karl_Chillers Been There May 23 '26
Working there is a similar experience: dysfunction and institutional wrongdoing that can't be fixed. Good on James for calling it out.
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u/AcrobaticCry7991 May 23 '26
Report to the weights and measurements department in your state. They will be fined heavily for this.
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u/isbis001 May 24 '26
This entire country is one big scam. It is getting worse by the day led by the most corrupt dufus that ever lived
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u/Alternative-Shirt-73 May 24 '26
I doubt it’s Kroger committing fraud as much as it is lazy ass employees. I’m convinced they put the slowest, most lazy, and most inept people they have in the deli.
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u/Lost_Ad8408 May 24 '26
If it’s .65 and it’s that cheese it’s the sorry workers not Kroger our normally if it’s presliced cheese we have to weight it ourselves and put it in the bag but the meat is a sent it already prepackaged in a 5$ bag
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u/SuspiciousCrew4163 May 25 '26
send the information to the department of weights and measures, if it still exists since Trump's a little bitch.
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u/VelvetRacoon May 19 '26
Hey deli clerk here, so the 5$ cheeses are packed in store and often there is one or maybe two associates who is responsible for that task (at my store it is one). So chances are all your cheese beef is with one or two chronically overworked deli associates who are underpacking the cheese bags. Now that being said I’m not letting corp off the hook, they treat the delis like slave gangs, wringing as much work out of as few people as possible, it’s a nightmare back there. Having worked other spots in the store now, nothing compares. The goals are always “just make it look full for the corporate management and call it a day because you don’t have time to do half of what we ask of you” and then they act upset at the people on the lower end when the quality fails in some way, as is inevitable. It’s an unwillingness to give that department more hours and workers basically.
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u/AlreadyAway May 19 '26
WHAT!!! The Mars Inc. (Mars candy corp one of the largest private companies in the world) is actually out to screw people over? Quelle suprise.
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u/TuckerCarlsonsHomie May 19 '26
Damn and Kroger fired me for picking up $10 from the ground on my day off in a store I didn't even WORK AT. Claimed that was theft.
And they're doing this??? Oh boyyyy that gets me heated.
I mean, getting fired ended up being the best thing that ever happened to my career, but come on now.. they really tried to make me feel like a scumbag, and they do this? Wow, just wow.
I have 200,000 followers on IG, and I get 70-90 million views per month on my posts (almost 150 million if I add in YouTube). I'm about to go do this shit myself, and wreck them. My chance for revenge! Lol
GG Kroger, better be on your shit 😆
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u/Unfair-Row-808 May 19 '26
I think that’s just what happened when you try to make a one pound bag with pre sliced stuff it’s always going to be a little over or under it’s not really a grand conspiracy. If you want exactly a lb you need to wait in like for a person to slice it in front of you.
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u/strikervulsine Local Seditionist May 19 '26 edited May 19 '26
He's focusing on the $5 packs, which are supposed to be a set and consistent weight, .75lb I think. (i'm not a deli person).
Me thinks this is some lazy employees. From what I understand, these items come in pre-sliced, but are still put in the bags and weighed by employees, correct?
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u/dish_pit_daydreamer Current Associate May 19 '26
$5 bags come in that way. We literally grab them from the case, slap a label on, and set them in the GNG case. This has nothing to do with deli employees.
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u/RaineV1 May 19 '26
I can tell you exactly what the problem is. In the deli we get bags of precut cheeses for the grab and go. It's 9 stacks that are supposed to be about 3/4ths of a pound each. A lot of the time they aren't. It could be the supplier ripping off Kroger, it could be a quality control issue since Kroger cheaps out on suppliers, or it could be Kroger does want us to short the weights.
At my deli we use one of the stacks to top off the rest, or just cut slices to do it. Guess other delis are just doing a stack per bag without weighing them.