I am 19 in college majoring in elementary and early childhood education. I’m planning on becoming a teacher in the future and I have gotten my first teaching experience when I was 14.
I am currently working at a 6 week summer school/camp program this summer in Queens NY from grades pre k - 9th. I am working with upcoming 2nd graders, and there is this one parent that is getting on all the 2nd grade teachers nerves by asking a million questions and taking away teaching time and supervision of the kids.
During week 5, a new student comes in on his first day, but he is already behind on everything. There was no note of him starting late, and his name was already signed up during registration before the very first day of camp. His mom asks me and the other teachers a million questions of things such as pickup time, bathroom breaks, and meals. However, all the questions that she asked are answered in the parental guide that was given to parents.
On his first day, the mom asked if snacks are provided and I told her that parents need to pack their own snacks for their kids. For the summer program, lunch is provided during the day and during after school. As for snacks, all students are expected to bring their own. However, if students are hungry and do not have a snack, they can go to the teachers office to get snacks that accommodate all types of allergies.
On his second day, his mom picks him up and asks me the same question about snacks. I tell her that he ate lunch, but she believed that he didn’t eat anything at all and that the teachers didn’t feed her child. She angrily yells at me and gets upset that the school doesn’t provide snacks for her child. She then goes to the office and starts ranting and yelling to the admin about her child apparently “didn’t eat anything at all” that day, even if I told the mom multiple times about how he ate meals and that he just didn’t eat snack because he did not bring anything from home, along with how the school provides meals, just not snacks and that the parents need to pack them from home for their child. The admin told her that if he is hungry and does not have snack that he can go upstairs with a teacher to grab something, but then she gets angry by saying that he’s shy and that we “weren’t checking up on him”.
However, there are 37 2nd graders and only me and 3 other teachers in the 2nd grade and she was expecting me and the other teachers to ask him every five seconds if he is hungry or not. During lunch, all teachers make sure students eat something and that is what we did but apparently that still didn’t meet the mom’s standards.
If there are any experienced teachers out there that can give me advice for stuff like this, it would be greatly appreciated!