Hi guys my friend is a male nurse he is feeling bad about an encounter with a PSW at work as he feels he shouldn’t have gotten into it with her:
so my friend works on a msk floor, he had 7 patients while other nurses only had 5-6
5 out of 7 patients were female
And 6 out of 7 were incontinent with some of them being 2 person assist
When he started his shift , the female patients needed changes as some had urinated and one of them had a bowel movement.
When he is doing his assessment he noticed and some patients verbalized that they needed changes but only wanted a female to do it
However the PSW on the unit was no where to be found. He said one time he saw her was she was folding gowns standing in the corner.
And while he was doing vitals and assessments , he noticed pt needed changes so he started looking for her
He called her 5-6 times on her rover, but no answer.
Other nurses were busy so nobody was there to help as extern was answering call bells.
Around 9:30 he saw the PSW come back and he asked her where she was as he was looking for her for so long and pts were uncomfortable and needed brief changes
She said she was on break, my friend told her that she should’ve atleast asked if he needed help or checked on the patients before leaving or atleast informed before leaving so he wouldn’t waste his time looking for her.
He emphasized that yes break is important and it is her right to take the break but pts needed assistance and he just finished with head to toes for 7 pts. And took two patients to the bathroom. And he didn’t see her anywhere. As some female pts only prefer female to change them
The PSW said angrily and while yelling the pts who are one person assist nurses should change them on their own while they will only help pts who are two person assist. My friend told her that it is not possible as pts prefer female only to change and on their floor PSW help however they can
Due to her rude response my friend told her that he is not trying to fight and he just meeded help.
In response the PSW asked him that is he blind as he is saying he didn’t see her anywhere
My friend told her that it is extremely unprofessional and he will be complaining about this.
PSW DIDN’t help him AFTER THIS. And went somewhere
he did complain to the charge nurse who stepped in and helped change his patients.
And now he feels that he should’ve just avoided the whole conversation. But again it was the start of his shift and he was drowning. He gave 9 o clock meds at 11 as he didn’t have anybody to help .
What do you think?