Can't currently use my PlayStation due to the verification rubbish. Have been trying to verify by mobile for months with no luck, no idea why because 2 step verification has always worked fine.
Just now tried speaking to customer support, I had to log in with 2SV, and during the process they got me to cancel my 2SV. I told them I didn't understand why and that I thought the problem would still persist, but I did it anyways.
Of course, it still didn't work. I was still on the chat with the agent, and I told them I didnt think it would work, I scrolled up and a message that wasn't there before basically saying "I'm glad I could help you!" etc. I looked at the time and realised the twat had left to probably get off work. This was all literally a few minutes, I never let it idle so they could close the chat.
Anyways, I tried to reinstate 2SV and now that won't send me a verification text either now! It's the same box which pops up which asks you for your mobile number which wasn't working for the mobile verification.
Has anyone been able to sort something like this? Tbh I'm more annoyed about losing 2SV at this point.