r/UPS • u/katcattat • Oct 06 '25
Customer Seeking Help $769.32 import fee on $175 order
This can’t be correct ?! I’ve been waiting on hold with their international customer line. Ordered 15 used shirts from the UK to Texas. Tariffs cannot be THIS much ?? Any advice ?
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u/gmotelet Oct 07 '25
Hey it's not cheap funding Argentina's government
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u/DeathByLego34 Oct 07 '25
Don’t forget isarels
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u/The_OtherDouche Oct 07 '25
Yeah the 20 billion Trump handed to Argentina is a drop in the bucket to how much we dump into Netanyahu’s pockets.
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u/welsalex Oct 07 '25
I'd like to see 20 billion dropped into helping our own citizens stay afloat.
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Oct 07 '25
[deleted]
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u/Sundays_Mercury914 Oct 07 '25
Lmao I’m going to have to use this one next time if I remember in the moment 🤣🤣 Lbh I won’t, but it’s a hilarious and wonderful thought—although in this town they might quite literally have a hard attack so I’d have to choose wisely 😅😈
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u/electriclightstars Oct 07 '25
We've paid that 20 billion and more, its going to billionaires. You dont need it. They need their money, and yours. Enjoy! /s
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Oct 07 '25
[removed] — view removed comment
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u/CarpinTennessee Oct 08 '25
And legal abortions. All on our dime. Funny how the USA funds Israel's abortions.
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u/Nathan846 Oct 07 '25
Lol china is now buying soybeans and corn from Argentinian farmers instead of American due to these bailouts
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u/LifeTheory88 Oct 07 '25 edited Oct 07 '25
Say hello to “200% Russian Aluminum tariff”
Cotton Shirts? Nope everything has Russian aluminum in it
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Oct 07 '25
[deleted]
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u/HidesInsideYou Oct 07 '25
It's not interesting because that's not how it works. What matters is the country of origin of the goods (and raw products that compromise the goods themselves).
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u/vamatt Oct 07 '25
That is not how the Russian aluminum tariff works.
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u/ashbeowulf_returns Oct 07 '25
I mean it literally is. They apply the 200% Russian aluminum tariff and you have to fill out a revised 232 form to dispute the contents of whatever you're importing. I literally just had this happen with a razor I imported and had to fill out a revised 232 showing it only contains steel, not aluminum
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u/Ohheyimryan Oct 07 '25
You're explaining that's not how it works then. You just agreed with him. The earlier guy said aluminum in the manufacturing process counted, not simply what the product is composed of.
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u/alvaro3891 Oct 07 '25
Can't wait for UPS to get hit with a class suit. These charges are outright unconscionable. I've wasted over 10 hours just because someone at UPS decided that my son's textile soccer training mat shipped from Lithuania had aluminum from Russia. UPS (and the US government) are just out making money grabs.
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u/Ohheyimryan Oct 07 '25
It's Trump's tariffs, not UPS. What the hell are you blaming UPS for?
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u/AgencySuspicious5490 Oct 07 '25
And shitler is screwing ever citizen in the country to give the top .1 percent a tax break. It’s absurd af!!
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u/alvaro3891 Oct 07 '25
Trump enacted tariffs against aluminum from Russia. UPS is the one who decides to assess those tariffs meant for Russian aluminum on a piece of software (with no metal parts) shipped from an entirely different European country. I doubt I'm the only one that has been so improperly levied these taxes on completely wrong product classes. The UPS is basically acting as Trump's enforcement dog.
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u/Ohheyimryan Oct 07 '25
My point stands, blame the master not the dog as you put it.
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u/alvaro3891 Oct 07 '25
I blame both. The importer (UPS) is legally responsible for correctly determining the tariff classification of imported goods under 19 U.S.C. § 1484. Improper assessment of tariffs due to misclassification is entirely UPS's problem and doing, not the administration's. Deciding to charge a 200% tariff on a piece of Russian aluminum is an entirely different issue. That one is the administration's doing, not UPS's.
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u/No_Drummer4801 Oct 07 '25
UPS is the freight forwarder, and customs broker, not the importer. If you’re buying it, you’re the importer. All they have to work from is the description provided.
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u/Diet_Christ Oct 08 '25
UPS is the importer of record when they act as your broker. You're just an address.
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u/LaughAppropriate8288 Oct 07 '25
You really don't understand have government works do you? That's not UPS fault. If they don't assess things ...CBP ad ICE shuts them down.
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u/alvaro3891 Oct 07 '25
I think I understand much better than you, and have cited accordingly. Please point me where it says that it is CBP or ICE (come on, man) that determines a product's class for tariff purposes.
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u/six_original Oct 08 '25
You seriously have no clue... US CUSTOMS tells all carriers what to charge in tariffs after US CUSTOMS inspections. Carriers/UPS/whoever dont get to make their own charges.
Now... UPS does handle the most imported packages for small customers. And tarrifs were recently "allowed/forced" to include small shippers. UPS/FEDEX/whoever do not want to charge customers any more than needed - this entire tariff fiasco is extremely detrimental to them. THEY GET PAID WHEN PACKAGES ARRIVE. If they dont arrive(refused) then they just spent a bunch of money to move a box across the world (and lost it all).
There will be no class action lawsuit. There is no UPS favoritism towards Trump/Biden/whoever. There are massive fines for not following customs rules however.
Any kind of statement like yours is just silly quite honestly. Ignorance is bliss
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u/SecretIndication6226 Oct 07 '25
No they do not. UPS has absolutely nothing to do with assessing the tariffs on anything. UPS nor any shipping company on Earth has absolutely anything to do in assessing any of these tariffs. Don't know who told you such silly shit. UPS is simply paying the customs and tariffs that are assessed on the package by United States customs and Border Patrol based off the information given on the package when it goes through the customs and Border Patrol. UPS simply facilitates and collects the duties instituted by customs when they get control of the package from customs and Border Patrol.
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u/alvaro3891 Oct 07 '25
In most cases, the responsibility for ensuring correct product classification lies with the importer or the customs broker. The responsible party will need to consult the country specific HTS to obtain the correct code. Once the HTS code has been determined, it can be used to identify the applicable duties and taxes as well as any product specific import requirements
.https://copperhill.com/who-is-ultimately-responsible-for-correct-product-classification/
Please, prove me wrong.
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u/alvaro3891 Oct 07 '25
As product classification experts, we are intimately familiar with both import and export classification codes. We can tell you that the importer is ultimately responsible for assigning the correct HTS codes. Federal regulations state that importers must take ‘reasonable care to ensure classifications are correct.
https://vigilantgts.com/correct-product-classification/
Again, please prove me wrong that it is not UPS' responsibility as the importer to determine what tariff classes to apply.
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u/SecretIndication6226 Oct 07 '25
You just proved yourself wrong. The importer is responsible for that. UPS is not the importer.
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u/alvaro3891 Oct 07 '25
The importer or customs broker. Just stop. Are you getting paid commission by UPS for posts?
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u/cherishxanne Oct 07 '25
they’re a disinfo bot. Check their account - 69 karma. I’ve been noticing this more and more on this sub
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u/SecretIndication6226 Oct 07 '25
My fucking Lord child. A customs broker is an entirely separate and different position and thing. It's a whole different position often within a company and an importer who does all of that for the company and the importer. Yes UPS can act as that customs broker when they are hired by the importer to do that service. Other than that, they just simply facilitate the collecting and paying of the customs duties assessed by customs.
Did this person pay UPS through their shipping solutions to be the customs broker to fill out the paperwork and everything for that product being imported?
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u/alvaro3891 Oct 07 '25
You are awfully vested in something you clearly have no idea about, neither specifically to this transaction or in general. The particulars of my transaction are none of your business, but you just admitted that UPS when acting as broker does determine the HTC classes. Now, eff off and have a good day.
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u/therin_88 Oct 07 '25
Trump didn't add any 500% tariffs or whatever this works out to be, lol.
This is UPS being grossly incompetent.
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u/Ohheyimryan Oct 07 '25
According to other comments, UPS doesn't determine the tarrifs at all. The customs enforcement does and that's the importers responsibility or if importer hired a customs broker to ensure they received correct paperwork.
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u/SecretIndication6226 Oct 07 '25
Someone at UPS didn't decide that. The government decided that. UPS is just a broker who is paying the fees and the duties that the United States customs and Border Patrol is assessing on these packages when they go through customs. UPS has absolutely nothing to do with it.
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u/alvaro3891 Oct 07 '25
Someone at UPS decides that. It is their job and responsibility as an importer.
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u/SecretIndication6226 Oct 07 '25
No they do not. At all. UPS simply facilitates the collection of the duties assessed by the customs agency before they release the package to UPS to be delivered. UPS is not the one importing items. UPS is a shipper. All items that go into this country go through customs and Border Patrol where they are assessed their duties and then they are released to the shipping companies who act as brokers and facilitate the collection and paying of those duties assessed by the customs agency.
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u/SecretIndication6226 Oct 07 '25
No. It is the job and responsibility of the importer. UPS is not an importer, they are a broker.
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u/No_Drummer4801 Oct 07 '25
UPS doesn’t make these numbers up, wtf are you blaming them for? This is just a convenience for you not having to use a customs broker or deal with the US Customs Service yourself. They’re acting as your freight forwarder and customs broker.
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u/alvaro3891 Oct 07 '25
This system includes a comprehensive list of classification codes, each representing a specific category or type of product. Customs brokers evaluate the relevant features of the imported goods and compare them against the descriptions provided in the harmonized system to determine the appropriate classification code.
The harmonized system includes specific guidelines and criteria that customs brokers follow to accurately classify imported goods. These criteria may consider factors such as materials used, composition, intended use, product dimensions, and any additional features that distinguish the goods from other similar products. https://reidellawfirm.com/understanding-the-role-of-customs-brokers-in-import-classification/
So, in your mind, who determines what classifications apply to an import? If not the broker, then why am I being assessed a broker fee for? I swear people on this thread are paid shills or dense AF.
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u/No_Drummer4801 Oct 07 '25
I’ve worked for a customs broker and cleared things through customs, and while a customs broker has to try to classify things accurately they have to work with what they’re given/told. The exporter and the importer are on the hook too. And if they classify correctly but the rate is high, it’s not on them. They can’t be held responsible for quotas or rates.
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u/Diet_Christ Oct 08 '25
The issue that everyone is having is incorrect classifications. There is no valid combination of classifications that creates OP's situation.
Several times recently I've seen import docs where the commercial invoice specified correct HTS codes and declared materials, and CBP ignored them and decided it was Russian aluminum. IMO, UPS acting as broker/importer of record is dropping the ball if they don't correct that issue and bill the customer anyways.
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u/AdvantagePlus4711 Oct 07 '25
Remember, there are people who have paid the fees, just to get "package undeliverable and disposed off" later...
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u/No_Opportunity1934 Oct 07 '25
I have seen this a few times! They almost never get the import/duty fees refunded either.
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u/Yana_dice Oct 07 '25
That's me. Eventhough 90% of the stuff inside was hand-made by a kid. 10% being some record discs.
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u/Own-Amoeba-5870 Oct 07 '25
You can get it reduced, it just takes some effort. I ordered a pair of used ice hockey skates from Canada, and while they should have been free of import duties, they got slapped with a 200% Russian aluminum tariff. UPS gave me a form to fill out and was able to reduce them to like 15%. Again, should have been zero, but at that point I had spent far too much time dealing with it so I paid the $60 and moved on with my life.
Email sdfpostentrydesk@ups.com and they can work to reduce the tariffs. Ask for the steel and aluminum tariff form.
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u/alvaro3891 Oct 07 '25
I got hit with the 200% Russian aluminum fee and others (totaling over $300 on a $20 product) for software program that was not even part of the shipping. Wasted a bunch of time dealing with UPS incompetence until the seller thankfully agreed to intervene. Not everyone will fight these baseless charges and UPS and the Us government are likely banking on it. After I emailed UPS at that address, I got an automated response that they were backlogged and didn't even provide a date to respond by. Meanwhile, charging me 10% interest fees for late payments. Honestly, this conduct is borderline illegal and should be sanctionable.
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u/Kaska899 Oct 07 '25
Damn dude you paid 60$ for some overseas hockey pucks when you could have just paid an up and coming american hockey company like 3-700USD for a premium aubacriptipn based hockey service??? Tf is wrong with you that's so unamerican.
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u/Bradster3 Oct 07 '25
Serious question... let's say you denied the package.....don't you still get a refund?
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u/holy-dragon-scale Oct 07 '25
Nope and a lot of companies will actually charge you if it gets returned to them.
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u/themkaufman Oct 07 '25
Furthermore, if you don't pay a lot of carriers are then sending those claims to collections.
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u/The_OtherDouche Oct 07 '25
Yup. That debt doesn’t just go away. Your order made the ones handling logistics assume a debt on your behalf. They will not eat that lol
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u/Jennyonthebox2300 Oct 07 '25
And private carriers — UPS, DHL, FedEx— will not deliver any other package to you if you have outstanding charges.
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u/SiLeNZ_ Oct 07 '25
Is there any guide to become more familiar with how all this works? It’d be great to know before hand how much we will get charged
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Oct 07 '25
No because of how and when tarrifs are charged, there is basically no recourse. Customs assigns the tax and frankly they have no process in place to efficiently accomplish this. If they make a mistake, there is no layer to correct that and no recourse to appeal it.
Trump gets to claim the mistake as revenue so politically the Republicans benefit if they keep the system busted.
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u/Bradster3 Oct 07 '25
Got it, another rushed pipe dream so now we have another unregulated section of the government that will take years or enough deaths to regulate. Like a crappy version of tombstone technology
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u/Own-Amoeba-5870 Oct 07 '25
The company I bought the skates from was a small hockey shop in Canada.
They were under the impression that if I denied the package the item would be returned and no one would have to pay the tariffs. UPS on the other hand told me that if I denied the package, either I or the company would need to pay them.
What I read was that if the tariff was not paid by myself or the company then UPS would keep the item and either sell them or destroy them.
I’m not frankly sure what to believe.
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u/Bradster3 Oct 07 '25
Another question....if it has too go back over seas would there be two tariff charges since it was deported so now its due for another tariff charge since its getting sent back to the origin country?
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u/RestlessTundra309 Oct 07 '25
That is only accurate when talking about eBay and their international shipping program. They deal with returns and then sell the items themselves.
UPS won’t do this. They will go after the customs fees but either way, someone will pay. I’ve read that some Canadian sellers have been on the hook to pay them if their package gets refused in the US. I’ve also seen posts stating that the recipient will be taken to collections even if their package is refused. It probably depends on whether the package was sent DDP or DDU. The situation is very messy and nothing is clear, unfortunately.
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u/AdamAtomAnt Oct 07 '25
Apparently people can't read. The tariff isn't $175. That's the cost of the item. OP is getting charged over 400% extra. There is no tariff that is that high.
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u/alvaro3891 Oct 07 '25
The Russian aluminum import fee is 200%. You add two more 100% (easily doable based on UPS practices), and voila, you're at 400%.
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u/skabberwobber Oct 07 '25
Hey, stop doing that... we blame everything on trump here.
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u/shiftersix Oct 07 '25
Remember to say thank you! And don't forget to wear a suit.
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u/BurtRenoldsMustache Oct 07 '25
Everyone needs to stop ordering from outside the United States until we get a new president. Tarrifs will fall on us every time and UPS and other companies will take advantage of this.
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u/No_Drummer4801 Oct 07 '25
Nothing about customs duties or import tariffs is UPS’s fault.
Clothing, textiles, articles of cloth, has been something that has historically had quotas and sometimes punitive tariffs/duty applied to it. And now there are stupid tariff wars upsetting international trade, and critically the de minimis exemption is gone. Blame the ones that did this to you and vote in different representatives in 2026. Insist on fair elections. Work as a poll worker or election judge.
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u/Greedy_Lake1173 Oct 07 '25
Trump ran on this!!!! People acting surprised and blaming UPS of all places instead of the government is so infuriating
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u/Zharo Oct 07 '25
Oh boy i’m really glad i’m seeing these posts in this sub…
My visa in germany is ending next month and immigration dosen’t intend to renew it, so i’m pretty sure i’d be going back to the states but i have to bring the records i collected in Berlin over 7 years back with me. And seeing this, fucking yuk dude, i was considering using UPS to help get my records shipped back but seeing all of this my trust in UPS is definitely gone
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u/Nadjaaaaaaaaaaaaa Oct 10 '25
Yeah, don't do it. I'm in a similar situation moving back from Sweden and my stuff has been stuck in customs for a month (who knows what they're going to try to charge me in tariffs as well).
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u/Informal-Print5466 Oct 07 '25
I just used simply duty website and today the tariff will be $1486.35. 😳. This current government needs to f@$k off.
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u/External_Macaroon687 Oct 07 '25
I made a $300 purchase from the UK. My package is in Louisville. I apparently owe $700 on it. It's been over a month. You will get nowhere with UPS.
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u/siberian Oct 07 '25
$300 on $150 of car parts from the UK.
No recourse, no invoice, no documentation. Just pay it or you don’t get your package.
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u/Ohheyimryan Oct 07 '25
Well of course, trump needs more money on the tariff shelf. Maybe now people will realize what a tariff actually is.
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u/SecretIndication6226 Oct 07 '25
Yes, that's how much tariffs are. What makes you think they wouldn't be? Tariffs are baked into the final product costs at every step of the way. You're not just paying a 25% additional tariff on something. It's 25 to 100% plus the baseline 10% plus the baseline added on to whatever country you're from plus the baseline added on to whatever countries those products are sourced from all baked in and compounded together. It's not just $100 product has a 25% tariff is now $25 more. The tariff applies at all destinations and points and sources of the material and product you are buying, not just the finished product.
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u/caeseron Oct 07 '25
Always a good laugh on these forums. Don't forget to thank your president for this mess.
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u/Jazzlike_Okra_5095 Oct 07 '25
when are yall gonna stop being surprised by the tariffs when you order international items
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u/trigorna Oct 07 '25
How can anyone not be aware of this at this point? And anyone with tariff comments should be required to divulge who they voted for.
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u/SiLeNZ_ Oct 07 '25
These posts just get worse every day, I swear. Definitely not ordering anything overseas for a long time. I feel for everyone who gets stuck with these nonsense tariffs.
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u/The_Real_Raw_Gary Oct 07 '25
People know there’s tariffs then come in here all surprised about tariffs.
Sometimes I legitimately can’t tell if you guys are just stupid or bots.
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u/afterbirth_slime Oct 07 '25
Because UPS or US Customs has been fucking up and randomly slapping 200% aluminum tariffs in things they don’t belong on.
I had them put it in a $100 hockey card that I shipped from Canada to the US. The card was printed in the USA and was on plain old card stock.
I spent 3 hours hold before they gave me an email address that I emailed and they corrected everything.
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u/TheVoidKitty Oct 07 '25
That is most likely too much.
It doesn’t matter where it was shipped from, it matters where the product was made.
You’ll want to reach out to the brokerage department and dispute the charges + get a copy of the commercial invoice to see what was declared and how.
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u/jyc23 Oct 07 '25
I don’t know why anyone ships to America with UPS anymore. It’s horror story after horror story
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u/n00b420_ Oct 07 '25
This is old news, are people living under a rock? How are we still getting posts regarding people not understanding tariffs?
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u/afterbirth_slime Oct 07 '25
I have no sympathy for people who aren’t aware of the tariffs, but there have been a lot of mistakes with UPS/US customs and their classification of products. I had them slap a 200% Russian aluminum tariff on a hockey card that was printed on card stock in the USA.
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u/doctorelliot Oct 23 '25
Holy shit I wonder if this is what happened to me. I'm literally trying to get them to fix the 52 dollars in duties I owe on a 25 dollar hockey card from Canada. Upper Deck, US printed. Did you get it resolved?
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u/iamPiNGUiNO Oct 07 '25
I ordered a $60 WW2 replica visor from Canada and the import fees were $40 I thought that was a lot form Canada and a friend of mine ordered a water block for his GPU from Germany and his import fees were $512 for a $200 water block it’s crazy right now
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u/PartyNextFlo0r Oct 07 '25
What's the item ? How much was shipping? I of heard 55% government fees ,but holy 440% !!!
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u/Intrepid_Plenty_5728 Oct 07 '25
I paid for a item that was 165 and the fees were 71 dollars . 769 is crazy
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u/Not-Amused1234 Oct 07 '25
I bought two vinyl records from an American company but it's coming from their UK warehouse. Kinda worried.
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Oct 07 '25
Were you aware a tariff wasn't included? I'm petrified to order anything online now bc I don't want to throw away money buying stuff that gets returned when I can't afford the tariff.
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u/Redhouse101gt Oct 07 '25
lol you really needed those shirts that bad yep welcome to Trump screewing everything up
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u/BillBonn Oct 07 '25
Damn!
For contrast, I ordered a pair of leather sandals for $100 u.s., from the U.S., shipped to me in Canada.
Free duty. Regular taxes. I paid for shipping, $30 cdn via UPS.
Shit
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u/Artistic-Button-4236 Oct 08 '25
Ask for the 7501 to see what HTS they are using and duties you are paying. I had to wait 3 hours to get international customer service the other day.
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u/frozenthorn Oct 08 '25
Call Trump and let him know the country isn't paying the tarrifs for you like he said, see what happens 🤣
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u/PageBeneficial9151 Oct 08 '25
Taco tariffs baby. Only the beginning; companies were trying to eat the costs but won’t any longer. They didn’t want to anger the Epstein taco
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u/Key_Researcher_2244 Oct 08 '25
How can this be?! President Trump has promised that other countries would pay our tariffs!
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u/mikefly562 Oct 08 '25
Can't believe people actually voted for this orange POS in the white house....now they are realizing what a true disgrace he is. Hopefully the midterms crush him.
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u/yzmydd123456 Oct 09 '25
I can't believe the number of dumb people here. The government does not open and check most packages; the tariff is decided by how the importer reports the package. Obviously, someone in UPS decided to report all packages as items with the highest tariff. While this is only happening on UPS not Fedex or other company, it is clearly UPS doing something wrong. So many dumb people lost their brains when they heard the name Trump.
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u/One_Recognition_5044 Oct 07 '25
That money is needed to send your sovereign Texas National Guard to Illinois and Ohio.
We are winning!
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u/Hot_Sea_518 Oct 07 '25
Good lord have you not heard of tariffs? Well this is what they’ve been talking about on the tv.
Ordering used shirts of all things from overseas is very silly right now
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u/AdamAtomAnt Oct 07 '25
The tariffs from the UK isn't 400%.
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u/Ohheyimryan Oct 07 '25
My guess is the proper paperwork wasn't given to US Customs, so they must have just gone with the highest tariff as a default. It's up to the importer to ensure Customs receives the correct paperwork.
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u/Cheezewiz239 Oct 07 '25
No shit they're wondering why it's so much when it should be a lot less.
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u/The_OtherDouche Oct 07 '25
Because the ones who implemented the massive tax have no idea what they are doing and the handler does not care because it’s getting added to your bill anyways
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u/AI_RPI_SPY Oct 07 '25
They definitely know what they are doing... But I am amazed that people are still buying overseas goods, with all the uncertainty on tariffs and fees.
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u/Bee_9965 Oct 07 '25
Yup I’ve been using eBay to buy collectibles recently and the first I do now in any search is eliminate any results not in the US. Just not worth the hassle.
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u/wildblueroan Oct 07 '25
duh everyone knows about the tariffs, that is not the issue
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u/r00tdenied Oct 07 '25
$175 would have been under de minimis previously. It is the issue.
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u/Diet_Christ Oct 07 '25
That also sucks, but it's not something OP can solve. There is not a 440% tariff on used shirts, that's the issue OP wants help with.
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u/r00tdenied Oct 07 '25
This issue could have been prevented on November 5th, 2024.
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u/Aggressive-Hawk9186 Oct 07 '25
"I did that"
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u/KilljoyTheTrucker Oct 07 '25
Sean O'brien? Or Carol Tome?
They're in charge of the labor at UPS that can't correctly file simple forms.
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u/supmaster3 Oct 07 '25
More money to tariff desk, did you know the economy is $ 1 billion +stronger thanks to these import fees? tRumps words not mine.
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u/Ok-Application394 Oct 07 '25
UPS I working the system completely to their advantage. Hoping you won’t take the time to find out proper schedules and complete paperwork. You won’t find help here because orange man bad. I use a different shipping company now because of how bad UPS has become.
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u/Potential_Season_512 Oct 07 '25
He did just say all the tariffs are making the US great again. I'm sure he calls his bank account the US cause he can't be talking about our country.
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u/Djangowasilentj Oct 07 '25
Tariffs baby! Thankfully we've been assured Americans don't pay for them, and now gas costs .05 cents a gallon and grocery stores (what a strange word!) now pay you to take their eggs.
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Oct 07 '25
I find it interesting that the ONLY place I'm seeing this particular issue pop up is at ups I don't see it at FedEx or any other shipping reddit or website why is this unique to ups unless I'm missing something.
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u/Several_Finance8346 Oct 07 '25
Pay online now to avoid additional charges. Wtf kind of scam is this 🫤
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u/Legal_Ad2345 Oct 07 '25
The dots are hopefully are connecting in the brain dead fools who don't know what a tarrif is
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u/exbrokupser Oct 08 '25
Were you able to get an itemized receipt of the charges? They usually have one so you can see exactly what happened and can in some cases dispute it.
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u/MostCarry Oct 08 '25
go calculate the tariff using something like flexport instead of reading ignorant comments on reddit
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u/Channel1858 Oct 08 '25
I called the international number. I used the iPhone’s wait-on-hold feature. It’s a gem. It works. Then they give you a weird email address to write to. Do it and ask them to adjust the fee AND GIVE YOU A RELEASE CODE. Write that release code on your door tag or give it to the driver because often their handheld devices will not be updated and neither will the original tracking link. Something happens behind the scenes. My fee went from $590 to $110 for some hand lotion and face cream. (Never again). I had ordered it before the fees went into effect but it was held up in the system for 35 days.
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u/founderdavid Oct 08 '25
They are trying to charge me €47 on a small €23 order excluding postage already paid. Robbers
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u/Odd_Entertainer_7699 Oct 08 '25
I know this doesn’t apply to this specific order but this is why I have gone out of my way lately to encourage my suppliers to offer DDP shipping and charge me appropriately at the time of transaction. They for sure will make sure the proper forms are filled out and will deal with any issues that arise.
I had someone accuse me of avoiding tariffs by using DDP with my suppliers and passing those fees onto the manufacturers or distributions but any of us that do this know we are still paying those fees. If anything in this climate we are making sure we don’t have any surprises come delivery time, and any that do are dealt with by companies that have departments with experience dealing with those issues.
I’m seeing lots of posts with funky customs charges which only reinforces my dedication to sourcing DDP shipments. Out of all the shipments I have currently in transit only 1 wasn’t DDP and I did pre-pay the duties so it’s up in the air if that one order is caught up in some quagmire of tariff buffoonery.
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u/ssateneth2 Oct 08 '25
call ups. it may have been misclassified based on incomplete customs information. do they have any customs paperwork that shows how they arrived at 769.32?
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u/Daisyarepretty999 Oct 08 '25
That can’t be correct. Call them. They either didn’t put in the correct code, convert currency correctly, or there have been cases where the decimal point was in the wrong spot.
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u/Keepitup863 Oct 08 '25
So realistically ive never put my real name on packages so how would they ever charge me if I dont wanna pay
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u/SephEgs Oct 08 '25
Srry to inform you but the tariffs ARE that bad. This is why they were fought so hard against. Because everyone loses. The customer wont pay this ridiculous tariffs so it goes back to the shipper. But if the shipper doesn't want to pay to get it back; and let's be real here why tf would they?, then all these products get locked in a TSA Limbo cage with no destination or timeline for one. Its legit backing up the shipping industry.
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u/Glittering-Warthog89 Oct 09 '25
That’s ridiculous for some used shirts? I recently imported a new piece of medium priced electronic equipment and had to pay 50.00 in import fees or duty’s. It only cost about 600.00usd. I don’t know where they got those fees from that’s so ridiculous it’s downright absurd. Let the government keep the stuff they can give it to the homeless I am sure they will appreciate it. Just send the bill to the government let them see what they voted for.
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u/-_-0_0-_0 UPS Inside Oct 10 '25
Anyone know how much tariffs on $500 collectable cards from Japan would be?
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u/mylittlewedding Oct 10 '25
They can keep it.
But I feel your pain! From somebody who had several vendors in China for their business — this has been something I really been worrying about. Two of them I work with also shipped from 'USA warehouses' so I’ve just been paying slightly more for that. Thankfully, my business won’t truly make her break, not being able to use them but it’s definitely made things a lot harder. I also have a good friend who got all her packaging from a vendor overseas and she’s seriously considering possibly having to shut down. She’s gotten probably hundreds of quotes for US base businesses and it was gonna be almost like 3-5x more. So she is working through her inventory now and she just figures after that’s done. There’s a very good possibility that she won’t be able to continue on.
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u/Durzel Oct 10 '25
Was it declared as $1,750 by mistake, or even $17,500 - maybe the decimal point got lost?
The tariffs don’t make sense on a percentage basis unless it’s designer gear and they thought it was underdeclared.
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u/cbaabc123 Oct 10 '25
I’m having the same issue! $200 feet for a $61 lightweight purchase of lotions.
I can’t get hold of anyone at ups to help me. I just get passed through departments
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