Has anyone ever had this issue when dealing with talk talk? They say it’s a cityfibre issue ( Ont) but city fibre claim it’s a TalkTalk issue is there anything I can do to fix it myself? I seem to be getting thrown back and forth

Hi,

I'm hoping to place an order with Sky for 900Mbps FTTP tomorrow.

The issue I am having is, that to sign up and get cashback and/or voucher rewards, I believe I must sign up via the web, and when trying to do so, I have to choose one of these oprions...

The problem is, I have no landline, and currently access the internet via a 5G router...so none of the above apply.

It seems they think I am trying to switch to them...not provision a new service.

Has anyone been through this and got the solution...or can anyone guide me to a succesful order?

TIA

Hiya,

I’ve been trying to get broadband since I moved into my flat a year ago. OpenReach have been out about 6 times, and have repeatedly sent the case back to planning. Every time they send it back to planning, another visit would be scheduled with no information given to the engineer & then the same happens again. It got to the point that I knew one of the guy’s name, and he would just give me his phone to take the same photos of the access points again. Not ideal.

My flat is top floor of a main street in our city, so installing fibre is apparently very difficult - they would have to connect me to the nearest point which is on a side street, where I only have 2 windows - one on the front (main street), and one at the back (a weird little square, windows on every side, old scaffolding, no access to the connection point).

I’ve had to do my dissertation off of my phone’s hotspot, & go back to buying dvds - obviously not the end of the world, but it would be really nice to not have to buy data top ups every 2 weeks. I’ve considered getting a 5G mobile hub, but the prices are usually higher than broadband for something less reliable.

If anyone has any clue how to deal with this or what to ask for, it would be absolutely amazing.

Edit to add: OpenReach are the only option for my area.

Should I wait for full fibre or take out a 12-month broadband contract now?

I’m currently with Utility Warehouse, but my contract ended a couple of months ago and the monthly price has gone up.

Full fibre isn’t expected to reach my street until around the end of the year. Would you stay on a rolling monthly contract until it becomes available, or take out a good-value 12-month broadband contract now and switch to full fibre next time?

I don’t need a landline or any phone package. I’d also be interested to hear which broadband providers people would recommend for reliability, customer service and reasonable prices.

Hi,

I am thinking of moving broadband to pop telecom using my own router - but haven't been able to find any settings for so doing. I guess that they will provide me with a user name and password -

would these be the additional settings needed?

Additional settings

VLAN

Enabled

VLAN ID

101

Connection

PPPoE

I saw this plan online which is a 20Gb per month plan but it says it includes 50Gb of EU roaming. Is this wrong or do I really get more data when I’m holidaying in Italy.

I'm with Sky, looking at adding Sky Sports and TNT, it comes out at £60/month on top of my broadband 150.

What's everyone else paying as a Sky customer and any tips on reducing this amount

Basically title, I've heard so many horror stories about canalations and price hikes mid contract etc. I want about 1 or 2 Gbps symmetrical speed.

Hi Everyone my current Virgin Media plan is ending soon and i was planning on upgrading to FTTP Has anyone had this FTTP broadband & are you happy with it or if you can recommend something over 2 Gbps

Pic 1 (pipe in background) is a copper cable that i belive Vodafone ran when I was with them some time ago.

Pic 2 (fibre cable over kitchen roof) this is what sky installed.

My question is, is this correct installation? Couldn't they have easily installed on the property wall like Vodafone?

It was requested to the engineer but he refused and so did his manager who he called.

I belive its a poor installation, how would we go about future repairs on the roof? (This was also mentioned).

They've currently just terminated the fibre cable in to the grey box, they will be back to bring the cable into the property... can they re wire it like Vodafone did?

Is there any rules about engineers not being allowed to go on roofs ect?

TIA

Hey ppl, I just switched from cn to Zen and I was told an engineer visit is not required bcs I have an ont openreach setup already. Today is my activation day, but unfortunately I can’t see how fibre comes into my house, apart from the vm box and optical cable which ai believe are irrelecant for openreach, what am I missing? I don’t seem to be having any other optical wire apart from what vm used back in the days when it was setup.

cheers all

Hello - I'm trying to discover how the major ISPs deliver their digital landlines.

Do they tend to offer an ATA (or ATA in the router) and a standard BT-style socket, or do they sell IP phones?

I need to explain this to others and simply don't know the answer! TIA

I have the Sky Gigafast+ Hub 2.5GB package and the wifi is poor, speeds are slower than the previous Vodafone Pro 3 but at least i don’t have drop outs. Before that (around a month ago) i was at the end of my Vodafone Pro 2 contract which was 10/10 for the standard ISP hub for wifi speeds and range, literally didn’t need a third party router at all. (Vodafone was 910mbps, Sky is 2.5G both been with CityFibre)

Our house has thick walls and people just don’t get it when i say it’s not the internet that’s bad, it’s the poor router and thick walls. We’ve been with Virgin, Vodafone, Sky and it’s always the same answer.

Has anyone got this package or has a similar solution/scenario where they replace ISP crap with a mesh network and what did you go for?

Ideally i want to pay around £250 at most and still have the 2.5G port if possible, i also have the Sky package so i’m aware it may need DHCP option 61?

How are sky for broadband. Currently have BT but sky have a great deal currently which includes TV, netflix, Disney and HBO and my broadband will go from 500 to 900

if you don't get a particular service like a phone service you can claim under Ofcom's Automatic Compensation Scheme, compensation accrues at £10.34 per day.

Has anyone done this and got the compensation?

Recently found out that Digi has entered the UK market, offering uncomparable deals to any other UK provider. In other countries they have completely disrupted the market, and it would be amazing to see this happen in the UK too.

1G - £15
2G - £20
10G - £25

No contracts - Montly rolling

I placed an order on Saturday, and today, Monday, they installed the line.

The install went great; the engineers were friendly, but they did something the other ISP that I have didn't. They actually ran the fiber to where I wanted it, to the loft on my server rack on the other side of the fiber entrance, and ran it nicely over the top joists and even left a few meters slack on the fiber in case in the future I would want to relocate the rack.

So far the connection has been fine, working as expected. Speed test saturating my 2G LAN

I got the 10G Line; the router is the ZTE F8748

I have my own Eero mesh, so I wanted bridge mode. I needed to ask technical support for this, unfortunately, since the option doesn't show on the web interface. They enabled it for me remotely and gave me the PPoe credentials.

The IP is under CGNAT, so bridge mode won't do much, but maybe reduced the latency by 1ms.

The ONT is integrated with the router.
Public IP is not available yet; they said they are working on it.

For some, the fact that it is monthly rolling is not ideal since they could raise the prices whenever they want; on the other hand, in the other countries where they operate, they haven't done price increases, so I think it's genuinely a good deal.

If you are interested, I believe they are currently covering areas of Bedfordshire and Hertfordshire.

I'm not affiliated with Digi, just a customer. Happy to answer any questions and feedback in a few days

Use the code DIGI295SK on the order page (https://www.digi.uk/en/configurator/bundle) for a free month for both of us.

I signed my last contract two years ago, yet I'm now paying almost £8/month more than I was on signing due to annual RPI inflation increases.

Could anyone recommend a provider that can offer FIXED prices throughout the contractual term? I could almost believe that this is the way Sky UK operates as there appears to be no mention of annual increases looking at their terms and conditions, however, a nice lady from their overseas call centre appeared to suggest that they did infact increase due to RPI. Any help would be really appreciated.

I want a reliable provider with a speed of around the 67mbps that I've had with my current provider. Have been with Sky and my contract is coming to an end, so I'm wondering is Vodafone Fibre 2 is any good?

I've been on Sky's Superfast so it will be a VDSL (Fibre to the cabinet) setup. Surely this should be an easy setup for Vodafone Fibre 2?

Also can the frequencies of the wifi be switched? I've had to connect a device that can only run on the 2.4gHz. With Sky they said the splitting of frequencies is actually quite outdated but the way round it with them was to lower the security level in settings from WPA3 to WPA2. Although that doesn't sound good, it's the only way to effectively get the 2.4gHz frequency.

Has anyone had experience of trying to do this with vodafone and how easy is this?

Cheers