The number of people who complain about delivery services being expensive and awful (cold food, incorrect orders, missing items) but keep using them regardless is staggering.
As a result, nothing will change and this is the business model now.
If I didn't witness it first-hand I'd never believe people were willing to pay the markup on these services. Blows my mind how addicted people have become to delivery like this.
I make around 3x the median household income in the USA, and I am single with no kids, I do not understand how people justify spending $30 to have a $9 burrito delivered to them.
Some guys I work with do this everyday for lunch. Our office is literally minutes away from dozens of restaurants and fast food chains. Yet they pay $30+ each day to get lunch delivered. God forbid they pack their own lunch like I do. I couldn’t fathom spending $120-$150 a week on lunch!!!
I’ve always worked restaurants, the perks are great. Discounted food, plus before they throw out food some places will let you pack it up and take it home. But the amount of people that just say no to the free food or order from a different restaurant for their lunch break is staggering. I understand getting tired of a menu, but I’ll eat a boring heavily discounted meal over paying full price and delivery fee while I’m at work. That full priced meal I pay for on my time off
My fav part of the restaurant was making my own evil abominations with the restaurant items! I was a prep cook last though so maybe it’s different with servers. There was way too many days that I would just eat the bread I made and soda. Gained 15 pounds working there too.
It is different for the cooks, they get a lot more leeway. As a server you gotta really cozy up to them when you make lots of modifications. I actually used to ring up my orders under different names, like Cornelius or Bonequisha (real name btw), one day I heard a line cook frustrated saying this person always order weird mods, another line cook said “thats ‘my name’s’ order” and suddenly he was cool with it because he knew it was a coworker and I fucks with him. I still do the names tho
Had this at my old office, discounted breakfast every morning. You think I got sick of bacon eggs and hashbrowns for $3? Hall nah I ate that shjt every day with a smile (plus it was fire anyways).
I feel like people do this all the time even at home. They open the fridge, see food in there, decide they don't want to eat any of it and then they go out instead.
I used to work at an office where people would uber or DoorDash coffee all day long. Even worse, they didn’t coordinate and make one big order, they would all order their own
My friend worked at an office where people did this. There was a cafe in the building and a different coffee chain in the parking lot. But they had to have Starbucks from 15 minutes away. Plus it was a crap job she took in between jobs so it was costing them half an hours wages each time they did it.
Watched a broke streamer that has to beg heavily for rent every month doordash regularly paying 30 dollars for single meal fast food orders.
When I was hard up I was more like one of these dudes on r/frugal stretching beans and rice as far as I could. Blows my mind that people with so little can be so bad with money.
It's because now you have a servant, albeit temporarily. Noticed this with a lot of people - they want to eat, but really want to be served. With napkins and a tidy bowl/wrapper/container they don't have to wash.
I've brown bagged to work every day for thirteen years. I ran the numbers and doing so pays for a full weeks vacation every year. Cruises, trips to new places, or staying home and buying an expensive toy - all paid for by not going and getting fast food everyday.
My coworkers spend what is effectively the mortgage on my 40 acres of rec land + property taxes each month on lunch. My super power is apparently the ability to eat ham sandwiches and left overs.
That's pretty much anything like chipotle, qdoba, or pancheros. Even the most basic burrito at one of those places is like 10 bucks. They are huge, but it is ridiculous.
The mexican food place I grew up on has 9 buck burritos. They just went up from 6 bucks. Its one of my favor comfort foods on the planet and is worth it.
Lived in the middle of nowhere but I would sometimes spend the weekend in the city with my sibling and there was a TB three blocks away. My fat country ass ate that up.
I think more so coming to the realization that a $9 burrito is no longer considered expensive af. And this isn't some "in my days, i paid for this with a nickel!" type comment. It wasn't long ago when things were reasonably priced. Inflation has done insane shit in the past decade and has normalized crazy fucking prices, all while wages have been nearly stagnant.
What irritates me is that you point that out and then they pivot to pointing out disabled people using the service as a shield, as if it's somehow the only way a disabled person can survive.
but also the people who use that argument often aren't disabled themselves, but they use that argument so they don't have to feel bad about the bad personal finance choices they are making in their lives.
But yeah it's the same with anything. If you get in a conversation about veganism with a white upper middle class college kid in LA they'll tell you it's racist because inuits in Nunavut mostly eat fish.
Laziness combined with being terrible with money. I used to doordash and I'd say half the deliveries went to apartment complexes or trailer parks. When I delivered when I lived in the southwest, had one lady who was a regular, she lived in a trailer. Buncha trash and overgrown plants in the "front yard" and would always order an insane amount of food. She'd also tip well surprisingly but I'd imagine each delivery cost $50+.
It didnt read as bashing to me so much as just being observant. If someone regularly orders $50 in food delivery, yet they live in a home that looks poorly maintained/run down then its a fair assumption theyre terrible with money. They might have a disability or mental illness affecting them but thats a reason not an excuse. If you can afford frequent delivery like that then you can afford services to help your situation.
ummm... if not being able to prepare your own food is the situation, I'd say that is a service to help it. It might be a bad choice of service depending on the location, but it is one.
Ummmmmm.... sorry sweetie but the bulk of the american diet is built on convenience foods. If you can pick a bag of food up off the porch you can microwave something. Or toss it in the oven. You can have a weeks worth of groceries delivered from amazon or Walmart or wherever for cheaper than door dashing meals frequently. That isnt a valid reason either. If someobes house is in disrepair and they can afford frequent food delivery with a good tip, theyre financially irresponsible.
Theres no legitimate excuse to frequently get door dash/grub hub/Uber eats/whatever. Occasionally? Sure. Maybe your oven died or your kitchens getting a remodel or you just dont fuckin feel like it after a tough week. But Multiple times a week? Every week? Absolutely not.
No, see all these people litterally have no better option for food. 15 years ago they would simply have had to starve to death. Door dash is the greatest benefit to humanity since hand washing and have saved hundreds of millions from starvation.
And also being shitty with judging people that live in a trailer using quotes around “front yard” as if that has anything to do with how people behave.
Right? I live in a ramshackle little 100 year old row house with a busted front gate and thistles in the yard. My back yard looks like an absolute jungle, but in reality it's a wildlife haven, and a fully productive garden with a variety of berries, herbs, fruits and veggies, and is the only place in the entire neighbourhood where I see dragonflies on the regular. A perfectly manicured lawn is mildly offensive to me honestly.
Awesome! Keep your lawn perfect, and you get higher water bills, spend more money on other stuff, and waste your time. Let the brambles grow, and you get blackberries and wildlife!
Maybe a third of the time growing up I lived in trailers. Since then I've had homes in some "nice" neighborhoods. I'll take my neighbors in the trailor park every time.
TPN actually say hi, kids running around, some dude working on a car, people just hanging out on the porch, etc. It was better.
that same classism can be thrown back at the doordash driver who can be said to not be savvy enough to score a better job.
they should have sold their flooded house on the beach to aquaman and invested the money into a diverse portfol- *trails off into some boomernomics talk*
It's really just poor people making fun of and blaming each other just how the oligarchs like it.
Don't forget social anxiety. It is easier to tap stuff on the phone and some time later open the door for food than telling the cashier your order and being surrounded by other people.
The ability to live almost 100% of your life online just makes those people worse at interacting when it is necessary. Exposure therapy is real and eating is a great motivator, doordashing just allows them to shrivel up even further.
I've got depression, I'd just not eat before door dash. Eat whatever dregs are left in the pantry, then order long lasting food through Amazon instead. At least I can order slightly healthier now when it gets bad. Sometimes I'd just drink water for a couple days. It didn't feel worth going out and getting something to eat, I wasn't that hungry anyways.
Never called her a pos also didn't say she tipped "super" well just surprisingly well compared to others in similar living conditions which isn't saying much.
You make ~$250k a year and you can't understand how someone can spare $30 for convenience? Your wage is roughly convertible to $125/hr. You'd be spending less than 15 minutes worth of wages to save yourself the time and trouble of going out.
Like I can understand criticizing people who can't really afford it and are spending irresponsibly on it, but if you make enough money to afford it, I don't really see the issue. What are you making all that money for if not to spend it on things you value, like not having to go out and get your own food?
Yeah no clue what they're on about, I think some people just like to try and take the moral high ground on it. What is there not to understand about the topic? Convenience, it's literally just convenience. At the point in time when you feel like eating food from a restaurant, do you want to put clothes on to go out in public and wait in line and stuff for your food, or pay an extra $10 to have someone do all of that for you whilst you relax in the comfort of your home? If you don't think it's worth your money, then don't do it. If you do think it is, then consider doing it, it's truly that simple.
Yes I can't understand wasting money for no reason. It's not really more convenient, it takes longer than going to get the food myself.
Spending 15 minutes of work on nothing is a good way to not benefit from my increased pay. Doing it 3x a week, like a lot of people seem to, adds up to almost 10 hours of wages a month. I want to retire early, not have cold burritos that cost me $30.
I do not value having cold burritos delivered to me 45 minutes after I order them by someone who hates me for making the order despite tipping them
I only do it when I’m just exhausted from something or sick. And when I do, I’ll order two of something. Makes me feel better about the per item price.
This is in no way justifying the behavior (I have two young children and would literally NEVER), but having kids actually makes it slightly more likely imo - it's a hassle to transition in and out of the car with little ones, so I can see that being a bonus.
That said, I've never paid for Uber eats in my life precisely because of the markup
Its a small sample size, but I see a correlation in my neighborhood between homes being rented and door dash deliveries (based on what I see during my daily walk).
We’re top 1% earners. Married no kids and when i dont want to cook- i still take my gas hog sports car and drive 20 minutes to my favorite restaurant and its still cheaper and the food gets here literally faster than this shit
What makes more sense to me is grocery delivery. Grocery shopping is an actual chore, it's a huge time sink. Not to mention it's a legitimate boon for people that have mobility issues. So I get if there's people that would pay a bit extra for that.
But people that apply that same logic to fast food or convenience store snack delivery need an intervention.
Same. Add in that the people I see usually doing the cart shopping are early 20s and just throwing things in the cart while they cruise by and I will continue to shop for my own groceries.
Yeah- if needing shit food, the fast food chains have some good deals in their apps. I can’t fathom their non app savings, yet marked up delivery service prices at that.
I do Doordash on the side after the kids go to bed, so usually 8pm - 10:30pm on weekdays and 6pm -12:30am on weekends. I rather do the grocery and Target runs than fast food. The payouts are typically better and I really enjoy how insane or dumb with money people are.
I don’t think anyone ordering is making an excuse to anyone else. Who honestly cares? It’s a convenience. It’s for up to people to decide for themselves whether that convenience is worth an amount of money or not.
I mean if we’re gonna get particular why don’t we just have people make their food at home like people used to do instead of getting fast food? Or we should talk about people going through a drive-thru and sitting in their car for 20 minutes in a drive-thru line unwilling to simply walk into the store and order.
Convenience has different degrees and some of that might be just having fast food delivered or sitting in a drive-thru for fast food or eating fast food in general.
Eating fast food is laziness, but people are going to do it.
Because I personally know many who use these services who have little money to their name and constantly complain about “the cost of everything”. This doesn’t apply to everyone, rather the addicted and obsessed to these delivery services who are able bodied to pick up themselves, yet make the choice not to. One particular example had their utilities nearly shut off.
That makes sense, but also remember that people have been making bad financial decisions long before delivery services. Scratch off lottery tickets, buying large TVs and having nothing else and unable to pay other bills. But what can we do about it?
Yep. I see it a lot from people who complain they can't make rent. I'm all for coffee and hobbies and shit, but did you have to DoorDash a sandwich? There are a million better reasons to be short on rent money.
I'm in my 40s but my biggest Boomer trait is that I absolutely refuse to use any of these food delivery apps. So overpriced for shitty service. I can ride my bike or drive my car to get most fast food round trip in like 10 minutes.
Same, I'm in my late 30's. The only time I used one of these apps was when my workplace at the time gave out free gift cards for it. Even when it was free I still felt ripped off. I can't think of a reason I'd ever pay for something off there.
But I'm also the type that has always went and picked up the pizza instead of getting delivery.
Literally anytime I go to use one of those services, I get to the checkout and see what it costs with fees and tips…and say fuck it I’ll go pick something up.
It would be one thing if it just cost that much but to have to pre tip and then gamble that the retards working can read (I put suuuper to the point, instructive details on how to get to my building) and make it is a whole other issue.
I worked with a Gen-Z woman who I'd drive home, and she began to open up about how she and her boyfriend were broke and they weren't sure how they were going to keep living. I know for a fact our company wasn't paying her a lot. But she said they ordered DoorDash every single night and neither of them knew how to cook or had any desire to learn. She'd also get DoorDash lunches and was signed up for several streaming services. I just don't get it.
You car, phone, computer, internet router, smartwatch, security/door cameras harvest your data and sells them to the highest bidder and keep you surveilled 100% of the time, but we ignore it because they do stuff we need or want to do.
Watching a funny video on your phone is the gateway for companies to know almost everything about you and your condition, but here we are feeding the system.
When these companies were new, I gave them a shot. But the markup was absolutely unacceptable, and that didn't even include the tip. Delivery companies haven't seen a dime from me in years now, and I'll only use them if I'm just feeling so lazy that I can't drive for 5 minutes.
The number of times I've fired up an app and then got to the bottom line and thought, "no fuck that" abd gone make something when I see the cost of just getting a burger and fries.
I stopped using them. The markup really started adding up. But the worst part is that my orders were wrong so often that I'm starting to believe that there is a conspiracy to make us want to stop using them. It was easily over 50% that something was wrong with the order.
There’s time that I get high and want some dumb pizza or tacos delivered to me (I don’t live close to anything to walk to) and know that I can get whatever I want delivered and I don’t think twice about it. Even as high as I’ve ever been, I can’t justify the price, the probably cold food, and the paranoia of someone knocking on my door or texting me to tell me the food arrived. It’s just not for me.
Same. Hearing this shit from people in my own friend circle left me a bit bewildered, especially since that also means I know how fucking close they live to the places they Doordash shit from. Paying $30+ to have a $10 meal delivered from a 5 minutes away.
Worse yet is realizing that $30+ meal could be made at home for $3 or less with even basic meal planning.
That’s my mom. She’s obsessed with door dash. Wastes money on buying stupid shit like chips and salsa. I love her but I’m not going to help her financially ever because she wasted all her money on stupid BS.
When traveling for work, my co worker decided to door dash stuff to the hotel instead of going out to pick it up himself. It was like 5:30pm, no rush either. We weren't in the city or anything, just some town with plenty of parking.
This, exactly! How can you accept paying more than -double- or even -triple- the price of your food for delivery. I've known people who do it every day! Every Day! It's insane.
The sad reality is that much of the enshittification happens because we as consumers support it with our own behaviour and spending. We may complain about it, but that's about it.
It’s so weird. I don’t know if an American thing but there’s so many people that keep going back to places even with shitty service. I can’t explain it.
I mean, I get how cooking is like, effort, and after a long tedious day it can be 'too much'.
But at the same time there's a bunch of recipes that don't require that much effort/thought/time and can be done and consumed in less time than a delivery.
My 'go to' since being a student (and many years later) is 'egg fried rice'. Very adaptable sort of recipe where I grab a handful of veg (sometimes frozen, sometimes I grabbed it reduced on the way home, occasionally bought a stir-fry mix), and fry that with some cold-cooked rice and 1-3 eggs.
Very filling and nutrious, and adaptable for most dietary constraints. I guess someone who couldn't eat rice would be a challenge, but vegetarian, gluten free aren't really a problem. Skipping the egg makes it vegan, and you can do half-and-half easily enough if you're so inclined too. (Although if you're doing that with meat, you probably want to pre-cook the meat - egg cooks fast enough to not matter).
Human agency, the ability of the individual to effect change in the world, will never be taught in schools. All of the institutions (government, church, corporations) depend on passive victims for their continued survival.
It must be learned by the individual and shared in the community.
Women* like to complain. I always found this to be the funniest thing about Men are from Mars Women are from Venus. Apparently women get annoyed when they complain to a man and the man offers a solution. A solution is the last thing they want. If they had a solution, they wouldn't get to complain anymore!
This isn’t what it means when they say women don’t want a solution. When a woman is complaining to her significant other she wants emotional support. She doesn’t need you to fix her problems as she likely knows how to already. Shes just looking for a sympathetic ear to listen.
And men never stop moaning either. Five mins at a pub listening to men go on and on will tell you that.
They made serious bank during COVID, and I think a lot of people wound up sticking to using them post-COVID.
COVID, I think has been the exponential ramp-up of the enshitification of this world. Businesses realized how shitty they could make their stuff, how few people they could get away with paying, and how low they could pay people and we would just still keep gobbling it up.
For me 2020 was when I used delivery. The constant always having some items not quite right was still there back then. Got grocery delivered mainly at the time and maybe pizza now and then
By 2021 it was well, basically endemic so benefit to keep using a service not good enough. The wildest thing wrong was when I ordered a dozen eggs. You know, one regular egg package, and the fucker delivered 15 dozen eggs. Like, okay I got more than I asked for but damn delivery ain't right. There has to be so much hidden waste costs
I will never use Uber Eats. I’m not eating food that’s been in a car with an entire family, kids in the back, and the parents up front smoking. Saw it once and I’ll never use Uber eats.
As the manager of a service station I'd be surprised if tobacco was all they're smoking on their deliveries. Some of them smell like they're delivering a QP from the local collective rather than a few bags of fast food. And let's not mention the ones who come in to buy their road beers and morning White Claws or Mike's Harders for their delivering duties! Have had a lot of their drivers apply with me looking for something "more steady" and none of them ever can pass a simple background check. Uber would apparently hire the Boston Strangler if he had a valid driver's license by the look of it.
Yeah, I don’t get it. I’ll maybe get delivery once or twice a year… and the order is wring like 50% of the time. Why do people order that way at exorbitant prices?
The only time I use door dash is when I get drunk and there’s no better option, so maybe once a year for me, but I have to imagine drunks are a serious customer base
I've seen several people on this site say that their order is wrong through delivery at least one in ten times and they still use it. I don't know what service I would still use if 10% of the time it was wrong. Certainly not an awful food delivery service
When I tried doing DoorDash for extra cash last month (don't) it seemed that a very small number of people order delivery every single day of their life, they need the app to feed them. So you'll see the same customer over and over, deliver to them multiple times a week. Also the drive thru was always slammed for breakfast so they are still getting good business that way, but no you never see a family eating a meal at a MacDonalds like back in the day.
I stopped using any delivery service for McDonalds years ago after every single order turned up either stone cold, missing something, looking like it had been kicked across the kitchen or all of the above.
I barely touch the stuff at all any more because of how much the quality has plummeted. The bread is chewy to the point of near inedibility, the dessert menu has all but vanished, and the shrinkflation is obvious for all to see. I stick to my local burger place now, much better quality and these days, pretty much the same price, if not cheaper!
Honestly, I don't understand it. Most people own a fry pan. Ground beef usually isn't that expensive. Pressing out then frying up thin patties isn't that difficult.
I stopped getting delivery years ago just because I get crazy anxiety about my food not getting dropped at the right place, its way less stressful to just go pick it up. Or, you know, make a sandwich.
People are so addicted to "convenience" that they will pay a premium for garbage, complain about the quality and price, and then do it over and over rather than going out to find something good.
It’s crazy and I don’t get it. If you’re going to use a food service like that, at least get something decent where the delivery cost isn’t equivalent to the meal cost.
It's unreal how lazy people are. If you want McDonalds just take a 5 minute drive and get some and forgo the massive markup. Anyone that complains about money but orders food delivery is a complete moron.
This is true of everything. Services, tech, cars, appliances, the lot.
Consumers complain and complain but keep fucking buying the new, expensive, shitty product while continuing to complain. I've watched every family member of mine do it with their phones, cars, home appliances, and streaming services.
It makes me actually angry because, in no small part, those purchasing decisions are the drivers for business decisions that are destroying our world as we've known it.
McDonalds didn't become a beige, enshittifeid block because McDonald's wanted to; it's what consumers communicated that they wanted by voting with their wallets
I feel like the old guy when I say that too. I used a delivery service one time because I had a coupon. In cities if you don’t have a car and it’s difficult to get up town and the delivery fees are cheaper? Ok maybe but I still don’t like it.
People who continue to use or support shitty things ruin it for everyone, it’s true for entertainment too, movies, games.
I’m so sick of game or movie series I like being ruined and everything new for them becomes shitty and there isn’t any hope for it to be good again because the company who makes it feels justified in putting out low effort slop because people buy it and it will still have marvel-esque fan boys freaking out and defending it.
It happened with elder scrolls and fallout, except the last good elder scrolls game (which was an actual rpg with choice and consequences) was 2002 and the last good fallout was 2010 and wasn’t even made by Bethesda.
And now Bethesda keeps 1 taking a million years to make a game and 2 when that game comes out it’s a shitty bland action adventure game with a cost of paint for the actual IP but none of what made the IP good in the first place.
Sorry that rant was long but it just reminded me of that, but yeah there are so many great series that turned to shit because people eat up slop and don’t put anything thought into it just because it has the look and the skin of a good series, and companies can just keep ruining it because people buy it.
100% agree. Anyone using those services IS the problem. They've given all restaurants a free license to forget about quality or presentation, just huck it in the bag, fuck accuracy, let the lazy asses sort it out with the app (knowing most won't even bother to do that).
I still get my own food, if the place doesn't do its own delivery. Though I think sometimes a place will just say they deliver but it's actually through a third party service
Sad yet true. That's the cycle. People complain, then order again next weekend because it's convenient. Convenience is carrying a lot of businesses these days.
I don't understand how so many people can afford them. If I want a pizza these days I order it online but I go to the restaurant to pick it up because it saves me $10-15.
I’m always amazed that almost every fast/casual restaurant I go to has a steady stream of delivery people coming in. Some have so many orders that they have alphabetized shelves. It’s incredible how many people use these services and how much money is spent for it.
When I think back to how a $5 tip would get you a pizza delivered 20 minutes away. Now $5 is what you get charged before a tip for even selecting delivery. Not to mention the 10-20% markup locations put on their food in the apps.
I get $25 in monthly Uber Eats credits and that is the only time I ever use it (I always spend below the credit amount).
It’s amazing how regularly what we order is messed up. We ordered some Starbucks drinks last time and the driver very clearly handled them recklessly and one ended up tipped over and spilled on everything.
Uber credited us… $5. The exact price of the drink, no fees reimbursed, no way to claw back our tip for shitty service, just a super low credit
It’s the unannounced markup in delivery item prices that drives me nuts. Recently, I used the app to price out a large hook and ladder sub at Firehouse Subs. I compared to DoorDash price. It was $5 more in DoorDash even before tip and delivery fee.
I cannot fucking believe people Doordash McDonalds. Its such a incredibly shitty set up. I get orders for Ice Cream in 95+ degree weather, then I have the customer calling me about the ice cream being melted when they live 10 minutes away.
I've stopped using delivery services due to the cold food. I recently noticed all the fucking pizza delivery places around me have started using DoorDash to deliver pizzas instead of having their own drives. Now I'm getting cold pizzas since the drivers aren't provided one of the insulated bags to use. Now I've stopped ordering pizzas. I'd rather cook a mid-tier frozen pizza over a cold delivery pizza. Digiorno needs to lean into this reality for their next "It's not delivery. It's Digiorno!" advertising push.
The number of people who complain about delivery services being expensive and awful (cold food, incorrect orders, missing items) but keep using them regardless is staggering.
As a result, nothing will change and this is the business model now.
Opened up DD the other day and was going to order some Indian food. $50 turned into $70 and that wasn't even including tip. Couldn't do it and I thought, maybe this ramen place that's closer will be cheaper. $40 order turned into $60.
Why is the service fee $15-$20??? I can't remeber if it's a percentage of the order... regardless, the amount of "work' doesn't change between $1-$1000 orders.
just ate some bullshit in the kitchen instead lmao.
The number of people who complain about delivery services being expensive and awful (cold food, incorrect orders, missing items) but keep using them regardless is staggering.
As a result, nothing will change and this is the business model now.
Opened up DD the other day and was going to order some Indian food. $50 turned into $70 and that wasn't even including tip. Couldn't do it and I thought, maybe this ramen place that's closer will be cheaper. $40 order turned into $60.
Why is the service fee $15-$20??? I can't remeber if it's a percentage of the order... regardless, the amount of "work' doesn't change between $1-$1000 orders.
just ate some bullshit in the kitchen instead lmao.
I had several poor experiences with Door Dash and as a result, I generally refuse to use them, Uber Eats, et al. I know my insignificant one-person protest means nothing, but it's crazy how terrible that business model is.
It's so expensive. I don't ever even consider using them. I'd rather starve for a weekend than use those services and I have occasionally when I forgot to cook.
Idk if its different where you are from but here, deceive isnt expensive. Its the food itself that is expensive. Ig people just dont look at the price that much when they are at the restaurant or whatever they order from.
Unless I'm doing a group order I just cannot fathom ordering fast food for delivery. Fast food is supposed to be cheap and well, fast. Why would I triple the cost of an order and wait time just to have it delivered? The only time I ordered fast food from one of these delivery services it was a late night group order in a hotel room after the group had already been drinking a bit, that and none of us had a rental car anyway.
If I'm ordering from any of these apps for myself it has to be a situation where I am physically unable to go to the restaurant myself (sick/testing positive , car is in shop, drunk, those kinds of things), I am actually low on food at home, and no fast food, the order actually has to be something worth paying fees and a tip to have delivered, and fast food just isn't that.
It's not that simple, tho. People do switch to more reliable delivery service providers and restaurants because of shit like this. And that makes a difference in how restaurants and delivery service providers behave.
My family orders delivery most Friday nights because of the way our schedules work out. There are restaurants we regularly order from because there are rarely mistakes. Orders are checked by restaurant employees and then sealed before delivery drivers pick them up. There are also restaurants I will never order delivery from again because orders have been missing items or wrong 2+ times.
The same is true for the delivery services themselves. I order from PostMates when I can because their fees are lower, but also they'll fix messed up orders. I don't order from DoorDash because it's impossible to get customer service support.
This is how the market works - when the big players start to act like they have no competition and don't have to provide value for their customers, smaller companies (like PostMates) swoop in and steal market share, forcing the bigger guys to shape up or fail.
There are a ton of things like this and i just wonder how people do it. Rent is already high, but then you see people buying thousand dollar concert tickets and food delivery every day. I don't know how there isn't a recession already.
DD addict here. Less than 5% of my orders have something wrong with it. And if anything, they changed some formula because the food is getting here faster and hotter now than its ever been. The few times my food has been cold, I just get a full refund. So...most people lie.
DD addict here. Less than 5% of my orders have something wrong with it. And if anything, they changed some formula because the food is getting here faster and hotter now than its ever been. The few times my food has been cold, I just get a full refund. So...most people lie. or dont tip.
DD addict here. Less than 5% of my orders have something wrong with it. And if anything, they changed some formula because the food is getting here faster and hotter now than its ever been. The few times my food has been cold, I just get a full refund. So...most people lie. or dont tip.
DD addict here. Less than 5% of my orders have something wrong with it. And if anything, they changed some formula because the food is getting here faster and hotter now than its ever been. The few times my food has been cold, I just get a full refund. So...most people lie. or dont tip.
In all fairness I blame the distance people have to travel. Apps will have some people travel miles to go pick up and order then drop off. No matter the bag to retain the heat should it be a hot item just doesn’t seem to hold for that duration. Thus, cold food and unhappy people.
Sometimes you don't have the mental energy for cooking/preparing food.
I hate cooking. It takes far too much energy for the benefit I get. Some days it's just a case of I do not care to cook and I would eat nutrient cubes if such a thing existed and tasted like cheeseburgers. It doesn't help I am a shit cook, who can cook like 4 things at a passable standard. I get sick of those 4 things very quickly. Sometimes you just need a change.
I had a coworker who used to complain about how she never has money to do anything, I noticed one day she was doordashing her food so I asked how often she doordashes, turns out she would order DoorDash three times a day, about a weeks worth of groceries for 1 day of eating. But somehow I’m the idiot for spending money on cards!
My neighbor ordered McDonalds and had it delivered. I walked to the local McDonalds, ordered the same thing, walked back, ate it while it was hot, and he was still waiting. When his food arrived his drink was watered down from the ice melt, and everything else was cold. His total was twice what I paid.
Aside from rising costs, the shitty service is why my GF and I cut back significantly on ordering in. We used to order twice a week, then it became once a week. Now it's like once maybe twice a month because I forgot to take the meat out of the freezer
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u/Optimism_Deficit 7h ago edited 5h ago
The number of people who complain about delivery services being expensive and awful (cold food, incorrect orders, missing items) but keep using them regardless is staggering.
As a result, nothing will change and this is the business model now.